We went through the drive up and had the best service, I don't know the gentleman's name but he was
Food: 5
Service: 5
Anderson Carr
Five star when I drove up through the drive thru immediate service. I got my food promptly. When I got done ordering waiter told me to have a good night. This experience was much better than McDonalds.
Atmosphere: 5
Food: 5
Service: 5
Krystal Hinthorn
Went thru drive thru about 630 this evening (january 25th) for ice cream. Just a couple cars in front so took just a bit but the young man at the drive up was so nice, efficient, professional and thanked us for our business. I wish I would have gotten his name because he deserves to be recognized for his excellent customer service! Thank you, sir, for your awesome attitude. We appreciated YOU!
Nobody in drive through in front of me, 2 people inside waiting for food.At 1206 Was told at the window to pull forward they were waiting for fries.At 1215 I went inside to see what was taking so long and they indicated they were waiting for my burger…. So which is it?….The “manager” who in appearance looked to be an entry level employee himself asked if I wanted the food remade, I didn’t want to wait an additional 10 minute for fries so I asked what else could be done. At no time was a full or partial refund offered. At no time was even so much as a free cone offered.The “manager” then says “sorry” and walks away.Terrible service initially and even worse leadership
Atmosphere: 1
Food: 1
Service: 1
Melinda O'Donnell
Had to wait about 20 minutes because the oil for frying the cheese curds was not turned on prior to us arriving. The side salad they gave us was about a cup of chopped salad (turning brown) with a few pieces of chopped tomato. Not going back to this DQ.
Ivy Lei
Terrible customer service from the female on register. Also kept finding hair in our food.
Atmosphere: 1
Food: 2
Service: 1
Brian Fischer
The food was delicious. Cheese curds were better than our hometown DQ in WI.
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Adam Boebel
Chicken wasn’t cooked well, but they were busy!Parking: Easy in and out with a trailer
Ice cream or ice cream soup. My blizzard was the consistency of soup. It was horrible. Hard to eat in time before it was just completely watery.
Rusty Vess
We had asked for some coffee it wasn't even brewed they had to fix in the individual cups and nobody knew how to do that the manager had walked over rang us up for the coffee rude too busy trying to teach someone how to make a
Atmosphere: 1
Food: 1
Service: 1
cal ragan
this is the first dq ive been to where the wait times are quick, the food is actually well made and fresh, and any mistakes are corrected with ease. cant say the same about a lot of other dqs. but the employees here have good attitudes, especially jack.
Theresa Hultman
Always great service! I would recommend the new bacon ranch cheese burger. Oh and peanut butter blizzard.
Atmosphere: 5
Food: 5
Service: 5
Pete Hackleman
They didn't put on my extra tomatoes I asked for, so Im up at the counter and they gave me two beautiful, large slices and an apology. Made that fish sandwich awesome.
We went through the drive up and had the best service, I don't know the gentleman's name but he was
Food: 5
Service: 5
Five star when I drove up through the drive thru immediate service. I got my food promptly. When I got done ordering waiter told me to have a good night. This experience was much better than McDonalds.
Atmosphere: 5
Food: 5
Service: 5
Went thru drive thru about 630 this evening (january 25th) for ice cream. Just a couple cars in front so took just a bit but the young man at the drive up was so nice, efficient, professional and thanked us for our business. I wish I would have gotten his name because he deserves to be recognized for his excellent customer service! Thank you, sir, for your awesome attitude. We appreciated YOU!
Atmosphere: 5
Food: 5
Service: 5
Excellent
Food: 5
Service: 5
Good food and
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken blt Crispy Chicken, Chicken Wings, Chili Cheese Dog, Cheeseburger
Nobody in drive through in front of me, 2 people inside waiting for food.At 1206 Was told at the window to pull forward they were waiting for fries.At 1215 I went inside to see what was taking so long and they indicated they were waiting for my burger…. So which is it?….The “manager” who in appearance looked to be an entry level employee himself asked if I wanted the food remade, I didn’t want to wait an additional 10 minute for fries so I asked what else could be done. At no time was a full or partial refund offered. At no time was even so much as a free cone offered.The “manager” then says “sorry” and walks away.Terrible service initially and even worse leadership
Atmosphere: 1
Food: 1
Service: 1
Had to wait about 20 minutes because the oil for frying the cheese curds was not turned on prior to us arriving. The side salad they gave us was about a cup of chopped salad (turning brown) with a few pieces of chopped tomato. Not going back to this DQ.
Terrible customer service from the female on register. Also kept finding hair in our food.
Atmosphere: 1
Food: 2
Service: 1
The food was delicious. Cheese curds were better than our hometown DQ in WI.
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Chicken wasn’t cooked well, but they were busy!Parking: Easy in and out with a trailer
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Ice cream or ice cream soup. My blizzard was the consistency of soup. It was horrible. Hard to eat in time before it was just completely watery.
We had asked for some coffee it wasn't even brewed they had to fix in the individual cups and nobody knew how to do that the manager had walked over rang us up for the coffee rude too busy trying to teach someone how to make a
Atmosphere: 1
Food: 1
Service: 1
this is the first dq ive been to where the wait times are quick, the food is actually well made and fresh, and any mistakes are corrected with ease. cant say the same about a lot of other dqs. but the employees here have good attitudes, especially jack.
Always great service! I would recommend the new bacon ranch cheese burger. Oh and peanut butter blizzard.
Atmosphere: 5
Food: 5
Service: 5
They didn't put on my extra tomatoes I asked for, so Im up at the counter and they gave me two beautiful, large slices and an apology. Made that fish sandwich awesome.
Atmosphere: 3
Food: 5
Service: 4