McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
664 W Main St, El Paso
(309) 527-7700

About McDonald's

McDonald's is a convenient stop for travelers, located near the highway. Customers order using a large touch screen and can try the Shamrock mixer, which is delicious. While some found the fries cold and the bun mushy, others appreciated the warm double quarter pounder. Despite being a typical McDonald's, the staff, mainly young and polite, impressed with their efficiency and professionalism. The restaurant is very clean, and the staff are friendly, even calling customers by name and carrying food trays to tables. There is parking in the back for trucks, trailers, and campers. The fresh food and great service make it a satisfying choice, especially when in a rush, though some visitors noted the bathrooms can be dirty. Recent reviews mention issues with food quality, such as eggs with shells and sour smoothies, and some staff confusion over drink sizes and flavors like caramel and mocha. At times, the restaurant can be understaffed and slow, but the employees are hardworking and keep the place clean. Overall, the restaurant offers good service and a comfortable environment for travelers passing through.

Customers' Favorites

McDonald's Reviews

2.6
277 ratings
Restaurantji Rating
5
27%
4
12%
3
13%
2
9%
1
39%
Food
3.0
Atmosphere
2.9
Service
2.9

Share your opinion about McDonald's

Restaurantji Rating

I tried to frequent this establishment 2 to 3 times a week because it’s within drive time from my work that I can get back in 30 minutes. Today there was no hope of obtaining food at all! I sat in drive-through for 33 minutes before I could even order food I would’ve loved to stay and pick up my order however, when you only put through one car every five minutes, it kind of leads to a time crunch and a crabby. Customer who will no longer be a customer at this location.!!!...read full review

It doesn’t matter what time of day, it doesn’t matter if we are dine-in or drive-thru . . . this McDonald’s consistently provides the wrong order.

The food is sub-par. Typically over microwaved.

How difficult is it to check the receipt and verify the order is correct prior to handing out the food?

No one wants to go back to a counter to have rude employees question the customer or act dismissive.

This McDonald’s rating has been low and in...read full review

Worst food and service I’ve ever had!!! Manager named Kaitlyn waited on me and told me if I didn’t like it to go across the street!

Read All Reviews(277)

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 11PM
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