McDonald's

664 W Main St, El Paso
(309) 527-7700

Recent Reviews

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Noah Clark

Sitting in lobby waiting for one of the many employees to take payment for order left after standing around bc nobody would help. Also why does the entier place reek of sewage call a plumber or pick up a mop

Theresa Marks

What can I say, its a McDonalds!
However, Kaitlin gave amazing customer service with a smile. Thank you!!!

Atmosphere: 4

Food: 3

Service: 5

Branden

You have to pay for a water cup now😂😂 so for starters it takes 10-30 minutes to get your food, then you ask for a water cup and they tell you you have to pay for it, then you ask for sauce for your fries you just paid for, oh but you have to pay for that too😂 i’ll just go to caseys they give you free drinks 😂😂 this place is shit since i worked there in high school

Atmosphere: 1

Food: 1

Service: 1

Carl Johnson

I went through the drive thru . I was supposed to get chicken strips. I got wraps instead. I was traveling so I couldnt go back. They were not busy at all.

Atmosphere: 4

Food: 3

Service: 4

Joseph Hansen

Man in grey shirt was rude and just wanted our group to leave. We called an hour ahead to let them know a 70 player band was coming.

Atmosphere: 1

Food: 2

Service: 1

Jordan Lee

No matter what I order in the drive thru, I get asked to go wait off to the side. Something is always missing from the order, then I have to come back thru to get it fixed. This is terrible customer service and it's straight up lying about your food times to your corporate office. It doesnt matter if i order one hashbrown, theyll make me wait 10 min
Thumbs down..

Atmosphere: 1

Food: 1

Service: 1

Stephanie Christianer

Manager Will is very rude and disrespectful to customers. Other than that its ok.

Atmosphere: 4

Food: 3

Service: 1

William Rose

I ordered sausage egg and cheese muffin. I had to throw the entire breakfaat sandwich away because the egg had so many large pieces of shell in it that the sausage was covered with them. The medium smoothie tasted like sour lemon and I tossed that item too. My wife's sandwich was OK. I wasted my money on a sandwich and drink that was so bad i couldn't eat it. I was driving still hungry.

Atmosphere: 5

Food: 3

Service: 4

Michelle Thouvenin

Ordered thru the app, showed up at store and they closed early. Not good.

Atmosphere: 1

Food: 1

Service: 1

Michelle Wolf

Very positive upbeat staff. Food was fresh and hot! Many thanks!

Atmosphere: 5

Food: 5

Service: 5

vicki. tenforty

Worst McDonalds I have ever gone to. Cashier was not trained- had to reenter an order for 2 quarter pounder meals 3 times before she got it right. Burgers were a small step away from being raw. AWFUL.

Atmosphere: 3

Food: 1

Service: 1

Katie Edwards

The staff doesn't know how to make correct size it doesn't take a rocket scientist to know the difference between a small and medium. The staff was rude and apparently doesn't know the difference between Carmel and mocha.

Atmosphere: 2

Food: 3

Service: 2

Andy

I'm not the person to ask in this one. I don't like McDonald's

Atmosphere: 2

Food: 1

Service: 3

Lindsey Adams

It was total chaos. The staff were fighting with each other/yelling. Door dashers were waiting nearly 30 minutes for orders. Number system for tables isnt used. Nearly everyone in the resturant got the wrong orders. One customer was fighting with the manager over the wrong order and wanting money back. I think it's the corporations fault leaving them short staffed at busy hours. I don't blame the staff during a rush, but it was extremely frustrating especially on a time restraint.

Atmosphere: 1

Food: 5

Service: 1

Lainey Johnson

They were fast but nothing in our order was right

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