Baskin-Robbins

50 Biesterfield Rd, Elk Grove Village
(847) 437-1004

Recent Reviews

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Tracey Gorzelany

We got our daughter’s 4th Birthday cake from here. We chose princess themed and were able to customize. We went in and the gentleman taking our order was very attentive and wrote everything down. I called two days before to confirm and they immediately knew what I was talking about. Pick up was a breeze and everyone loved the vanilla on top (two tier) and chocolate strawberry on the bottom ice cream cake. It was decorated well and I could tell they took their time. I am very pleased and would totally go back!

Atmosphere: 4

Food: 5

Service: 4

Siri Siri

Rocky Road ice cream in a 🍫 waffle cone is pure indulgence, especially from Baskin Robbins! 🍦 The creamy chocolate ice cream 🍫, with gooey marshmallows ☁️ and crunchy nuts 🥜, all packed in a crispy chocolate-dipped cone 🍫🍯, creates a perfect harmony of flavors. Every bite is a moment of sweet bliss! 😋

Atmosphere: 4

Food: 4

Service: 4

Rick Johnson

Ice cream was great, waffle bowl has suffered from the humidity, very chewy. Please check your stock

Atmosphere: 5

Food: 3

Service: 5

Peggy A

STAY AWAY ! Ordered a Chocolate Milk shake and was given simply Chocolate milk blended with ice. $6.49 for a small. TOTAL RIP-OFF THEY DONT KNOW SHAT THEY ARE DOING HERE. STAY AWAY ! I threw it away.

Debbe Kassner

I ordered an ice cream roll cake online received an email with order number. Paid with credit card. Went to pick it up on 12/24/2023. They said they never received order!!!!!!! From comments I read this has happened to other people. Maybe these people should not be given the franchise.Update store manager called said cake was made but put in another freezer and rectified situation. I picked up remade cake the next day, also gave me a coffee and a dozen donuts. It was very nice. They even added decoration to the cake that I did not order but enhanced the Christmas theme. But I think in the future I will go on Pinterest and make my own Yule log.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Rainbow Sherbet

Russell Jaffe

These donuts are amazing. This location is usually not too busy, it is probably quicker to talk in to get your order instead of the drive-thru. Donuts are always fresh and staff is ready to assist. I believe at the moment the place has mandatory mask policy and has the indoor dining unavailable. Definitely going back to this location.

Roberto Colin

I stopped by to pick up my order at 10:00 and even though the location says it closes at 11:00 two employee with clown face painting said restaurant was closed.

Farid Toma

very friendly staff , fresh food , excellent customer service.

Hosein Erfanifar

Very dirty, dont use gloves, bad customer service.

Jazmin Valero

It’s a Dunkin’ doughnuts. Nothing special about the ice cream or drinks. The few times I come they never make the caramel iced lattes right and if I try to order a Oreo cappuccino blast, they never have Oreos to make it with. You’re literally a 2 - 5 minute walk from a Jewel Osco for them to always be out of something and saying they can’t make whatever off their menu. Luckily there is a STARBUCKS that always has everything and is willing to make your drink correctly.

Yu Lee

I ordered cappuccino blast which I always order the same drink at baskin robins but the taste changed or they made it wrong. This is why I don't like drive-thru cuz I can't see how they make. I couldnt get in to the store cuz the door was locked without any sign. I wont go this location.

Robin Paladino

Door was locked despite sign saying they are open. I guess they changed to drive thru only without posting the change any place online nor on the front door.

LP ...

I spent $8.31 for a Banana Split here. I might be wrong but that seems a little high. If I wasn't having a fat-moment I don't think I would have paid for it. I know not to go here for a Banana Split next time.

Brandi Hoekstra

I've ordered several of these tags. They are easy to read and the ones I have bought look the same after long time use. I live in Mexico and the delivery time was surprisingly quick.

Lisa Petty

Baskin-Robbins BEST ICE CREAM

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