Dunkin'
2750 W Touhy Ave, Elk Grove Village
(847) 258-3137
Recent Reviews
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Everything was very good but a couple of the employees were arguing so loudly that I had hard time hearing my server. I took my food to go because of the noise.
Atmosphere: 1
Food: 4
Service: 4
I walked into this café on a scorching day (over 90°F) with my small dog in my arms. There was no sign indicating that dogs are not allowed. Before even acknowledging me, the women behind the counter had a conversation in their own language, glanced at me unpleasantly, and then told me I couldn't be there with my dog. I understand if pets aren't allowed, but the way I was treated felt rude and unwelcoming. Definitely wouldn’t recommend this location — customer service matters.
Store employees are cool especially both night shift guys and evening shift. But the management lacks. Every time they run out of any refresher. It's a season of summer so they should take care of things which are the popular among the public. They give more ice if they have no enough iced drinks. This is not how you run the store.
Everything else is great!
Atmosphere: 5
Service: 4
this is the worst coffee I've ever had
Very nice customer service through drive through at 1.am
Atmosphere: 5
Food: 4
Service: 5
Very nice people and good service
Every time you go in there in the morning all the staff have nasty attitudes when you are trying to spend your hard earned money with them get y'all attitudes together
BEST FAMILY EVER! LOVE THE OWNERS- ALWAYS KIND, COURTEOUS & FRIENDLY! They go above & beyond to make sure you are taken care of! They help me with our big orders for work every time!
Atmosphere: 5
Food: 5
Service: 5
The safest and the best drinking coffee that you can drink nowadays best service I'm very very clean
Atmosphere: 5
Food: 5
Service: 5
As soon as I walked in this place this lady was acting strange. She was singing to me all weird and then I ordered two old fashioned donuts and a medium coffee, sat down and was looking out the window.
She asked me if something was wrong I said no, then later she asked me if I was waiting for someone, basically kicking me out, told me to read some sign on the wall. Great thanks.
Anyway at one point their delivery truck came and she began running around asking people in the store to move one of the cars from the customer parking space so the delivery truck can fit it.
Clearly this woman has issues, sooo yeah. Who wants to be somewhere they are not welcome. Not a big deal but whatever kind of a funny experience 😂😂
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This was and absolute waste of money, the crescent was rock hard, dark brown and burnt, the egg was slimey and dripping. The hash browns stuck like old grease, were cold and in a wet bag. The iced coffee tasted pretty good. All 3 sips. was pack full of ice and had 3 oz's at best in cup. Nasty just plain nasty.
Atmosphere: 1
Food: 1
Service: 1
Rude attitude towards a person
Atmosphere: 1
Food: 1
Service: 1
So bad service 10-1
Atmosphere: 1
Food: 1
Service: 1
Made my coffee wrong and told me that’s my fault. Weird service
Atmosphere: 1
Food: 3
Service: 1
One of the last times I was there, I was just going for a coffee and a donut. The girl who served me immediately offered me free donuts if I bought more instead of just one.
Good business!!!
Please consider this on your next visit, if you are visiting at night, production has to end.
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