Dunkin'
50 Biesterfield Rd, Elk Grove Village
(847) 437-1004
Recent Reviews
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I tried the coffee muffins and could literally take the entire top off, it was so hard.
I have ordered a p l ain bagel little toasted with strawberry cream cheese and get plain cream cheese or half burnt. Always a surprise if they get it correct
Atmosphere: 4
Food: 1
Service: 4
Fresh donuts at 1:45 a.m., but the server couldn't get an iced coffee with extra cream & 3 pumps of caramel right.
Food: 4
Service: 4
It’s a hit or miss with my bacon avocado toast it hasn’t been consistent and the coffee the same never the same some days stronger than others and just doesn’t taste fresh I have to drive to other DD just to get my coffee and toast the way I like it 2x my old fashioned donut was not fresh.
Ordered two old fashioned donuts and they were hard as a rock. It seems like they’ve been staying out for days :/
Food: 1
I’ve ordered an iced Americano without ice at this Dunkin’ before and was never charged extra. However, this time, they added a $1 charge and claimed it’s their store policy. It seems they only apply this charge inconsistently, which is frustrating and unfair to customers. Clear and consistent pricing should be standard practice.
Friendly staff. Good food.
Atmosphere: 5
Food: 5
Service: 5
Good location, nice workers and very calm and quiet Dunkin’ to go sit and enjoy your coffee
Atmosphere: 5
Food: 5
Service: 5
You are the best
Atmosphere: 5
Service: 5
Terrible shakes. I ordered 2 expensive Oreo shakes and we just tossed them. It was just milk and generic cookies. The young man working was very nice and polite.
Food: 1
Service: 5
Dirt everywhere. Disgusting ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The two guys that work in the evening are not good at their jobs. This Dunkin is supposed to be open 24/7 yet they lock their doors at 9pm and get upset when you ask to come inside. Their iced tea tastes like it's been sitting there for weeks, and the hot food they prepared was soggy and the portions were tiny. Also, I asked for one donut and was given and charged for two! Management needs to get rid of these scammers!
Atmosphere: 1
Food: 1
Service: 1
Scammers, be aware
Atmosphere: 1
Food: 1
Service: 1
These guys are scammers.
They randomly charge you for stuff and wouldn’t give you the receipt. ⚠️
Atmosphere: 1
Food: 1
Service: 1
Coffee is never consistent. I ordered an iced coffee and got 3 cubes and it is beyond bitter, with no hint of the hazelnut I requested.
My son-in-law went to grab me a large ice coffee and I always order 5 sweet in low, 5 cream and 2 turbo shot and he ordered through the drive thru and if I don't check they are always forgetting my turbo or if I order inside I have to taste it and remind them they forgot. This is not the first time.
Atmosphere: 2
Service: 2
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