Jimmy John's

920 Elk Grove Town Center, Elk Grove Village
(847) 806-7070

Recent Reviews

Sort by
T Thompson

The delivery at this location is horrible. They need to be honest with customers upfront about their delivery times instead of expecting people to wait over a hour for a sandwich. I ordered her on sat nothing… delivery never came but said it was delivered. Tried to order today and already delivery is very late. What happened to freaky fast. Nope not at this location. You’ll be lucky if you get it at all.

Service: 1

april hansen

I order # 12 most of the time.
Gut!

Atmosphere: 4

Food: 5

Service: 5

Joseph S

Terrible noise on the speakers, supposed to be music. So terrible I need earplugs. Waiter could not hear me, and he spoke softly as a m.ouse. disturbing music not conducive to pleasant eating At All !

Atmosphere: 1

Food: 4

Service: 1

Isabella Franzoni

The two gentlemen there on August 4, 2024 at 10:30 am were extremely welcoming and were super fast. They made sure our rewards were scanned so we could get points which I would have forgotten about. I had modifications with our sandwiches which they took care of with no problem and were made perfectly. They made sure our sandwiches also had sufficient napkins/packets of sauce in the bag. It’s refreshing to have such friendly service thank you!!

Atmosphere: 5

Food: 5

Service: 5

Cullen Carter

Staff was friendly place was clean and they were fast

Atmosphere: 5

Food: 5

Service: 5

debra gidd

Guys behind counter playing with food. No beard covers. Wrong receipt given also. Had to drive back to get correct receipts.

Atmosphere: 3

Food: 4

Service: 1

Wubba Dub (Wubbadub)

Terrible customer service and an attitude at the door I'll save my money from now on and make a sandwich at home. Ask for all the vieggies and it turns into rocket science.

Food: 1

Service: 1

debragidd gidd

Guys behind counter playing with food. No beard covers. Wrong receipt given also. Had to drive back to get correct receipts.

Atmosphere: 3

Food: 4

Service: 1

Mr. Ibeabuchi

Very delicious and nice cold cut sandwiches that are well prepared and fresh, the customer service is also great.

Felicia Haar

Today is Super Bowl Sunday, and there was only one employee working. How this young man kept a cordial and professional attitude is beyond me. He did an amazing job ensuring every order was handled correctly even as more and more customers came in. He should be recognized for his amazing service. As for the management... do better at scheduling. There should be 2 employees at all times. Otherwise, the manager should come in and help.

Atmosphere: 4

Food: 5

Service: 5

Fee Haa

Today is Super Bowl Sunday, and there was only one employee working. How this young man kept a cordial and professional attitude is beyond me. He did an amazing job ensuring every order was handled correctly even as more and more customers came in. He should be recognized for his amazing service. As for the management... do better at scheduling. There should be 2 employees at all times. Otherwise, the manager should come in and help.

Atmosphere: 4

Food: 5

Service: 5

Ashley Rose

Matt, Val, Zack and Cody are all amazing! Super kind, efficient, fast, and went above and beyond. JJ's EG is my new lunch time favorite as I work remotely from home at the moment.

Atmosphere: 5

Food: 5

Service: 5

Robert Gaida

Friendly people, very helpful, food was fresh and tasty.

Atmosphere: 3

Food: 5

Service: 5

elana c

Can’t go wrong w JimmyJohns.

Atmosphere: 5

Food: 5

Service: 5

Marc Rohde

There is absolutely no doubt in my mind, after ordering the tuna sandwich two visits in a row, that the staff is definitely skimping on portion size to save money. The tuna sandwich used to be very generous. It was packed with tuna and cheese. The last two times I have gone in there, the sandwich is 75% lettuce, and the cheese amount definitely seems less. The amount of tuna is barely enough to cover the bread. The first time this happened I thought it was an anomaly so I would give them another chance. I was just in the other day and same thing. I am so sick of all these restaurants. Trying to short change everybody. Looks like Jimmy John’s is going the way up chipotle with decreasing portion sizes and the same high prices. Looks like I will have to check out Subway and Jersey Mike’s which are all in the same area.

Atmosphere: 4

Food: 2

Service: 3

Loading...