Jimmy John's

920 Elk Grove Town Center, Elk Grove Village
(847) 806-7070

Recent Reviews

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Erik Krynski

I appreciate the workers at this location. Thank you for going the extra mile! :)

Atmosphere: 5

Food: 5

Service: 5

Sejal Vora

Said 15 min for delivery but took 45. Also missed ALL of the freebies for 3 sandwiches when I went over it three times with them and it’s written on the receipt. My other two had no additions so they couldn’t mess that up. It was a business order for customers so not like I had time to drive over to have it remade in The middle of the day to go back and tell them to fix it. I Truly don’t understand what’s happening here. Not the first this this has happened here. What’s the point of freebies if you can’t add them in. Train the employees to read and add the freebies and mark off the sandwiches as they get made.

Food: 2

Service: 1

Scott Hope

Good subs fast

Atmosphere: 5

Food: 5

Service: 1

Adebimpe Akinosho

Just wanted to say thank you to the staff for being nice and polite.

Atmosphere: 4

Food: 5

Service: 5

T Thompson

The delivery at this location is horrible. They need to be honest with customers upfront about their delivery times instead of expecting people to wait over a hour for a sandwich. I ordered her on sat nothing… delivery never came but said it was delivered. Tried to order today and already delivery is very late. What happened to freaky fast. Nope not at this location. You’ll be lucky if you get it at all.

Service: 1

april hansen

I order # 12 most of the time.
Gut!

Atmosphere: 4

Food: 5

Service: 5

Joseph S

Terrible noise on the speakers, supposed to be music. So terrible I need earplugs. Waiter could not hear me, and he spoke softly as a m.ouse. disturbing music not conducive to pleasant eating At All !

Atmosphere: 1

Food: 4

Service: 1

Isabella Franzoni

The two gentlemen there on August 4, 2024 at 10:30 am were extremely welcoming and were super fast. They made sure our rewards were scanned so we could get points which I would have forgotten about. I had modifications with our sandwiches which they took care of with no problem and were made perfectly. They made sure our sandwiches also had sufficient napkins/packets of sauce in the bag. It’s refreshing to have such friendly service thank you!!

Atmosphere: 5

Food: 5

Service: 5

Cullen Carter

Staff was friendly place was clean and they were fast

Atmosphere: 5

Food: 5

Service: 5

debra gidd

Guys behind counter playing with food. No beard covers. Wrong receipt given also. Had to drive back to get correct receipts.

Atmosphere: 3

Food: 4

Service: 1

Wubba Dub (Wubbadub)

Terrible customer service and an attitude at the door I'll save my money from now on and make a sandwich at home. Ask for all the vieggies and it turns into rocket science.

Food: 1

Service: 1

debragidd gidd

Guys behind counter playing with food. No beard covers. Wrong receipt given also. Had to drive back to get correct receipts.

Atmosphere: 3

Food: 4

Service: 1

Mr. Ibeabuchi

Very delicious and nice cold cut sandwiches that are well prepared and fresh, the customer service is also great.

Felicia Haar

Today is Super Bowl Sunday, and there was only one employee working. How this young man kept a cordial and professional attitude is beyond me. He did an amazing job ensuring every order was handled correctly even as more and more customers came in. He should be recognized for his amazing service. As for the management... do better at scheduling. There should be 2 employees at all times. Otherwise, the manager should come in and help.

Atmosphere: 4

Food: 5

Service: 5

Fee Haa

Today is Super Bowl Sunday, and there was only one employee working. How this young man kept a cordial and professional attitude is beyond me. He did an amazing job ensuring every order was handled correctly even as more and more customers came in. He should be recognized for his amazing service. As for the management... do better at scheduling. There should be 2 employees at all times. Otherwise, the manager should come in and help.

Atmosphere: 4

Food: 5

Service: 5

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