Panera Bread
90 Biesterfield Rd, Elk Grove Village
(847) 640-2602
Recent Reviews
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The store was clean and the staff was great. I was greeted when I walked in and I received my mobile order in a reasonable amount of time.
Atmosphere: 5
Food: 5
Service: 5
The floor was dirty, the food was ok and the price high, parquing was excellent.
Atmosphere: 3
Food: 4
Service: 4
Great place to meet free WiFi unlimited coffee and tea.
Atmosphere: 5
Food: 5
Service: 5
THE COOKIES ARE SO BEYOND FRESH ! so good
Atmosphere: 5
Food: 5
Service: 5
I regularly order from here for delivery to my job- but not anymore. I ordered the a sandwhich entree with chips and a soup with bread the other day. I called to request butter for my bread (which is kind of ridiculous that you can't add something simple like butter to your cart anywhere on the website, and I can't be the only one that likes bread + butter). Received my delivery, with no butter and no chips for the sandwhich. I immediately called back, and was told by Johnny (the same one that promised me he'd put butter in the bag) that he will leave a note for the manager and tell his team to check the orders better. I was not given an option for someone to re-deliver items or a refund or anything. I feel ripped off and was given very poor customer service from Johnny. Never received a call from a manager either.
I'm going to give them 3 stars because the managers are very helpful, but the brown-skinned lady who prepares the food is very rude and disrespectful and doesn't pay attention to the orders. The other day she gave me a bread that was so hard it felt like a rock, and she often gets the orders wrong and messes them up. Please, managers, pay more attention to that lady.
Atmosphere: 3
Food: 3
Service: 3
Young lady who took my order she didn’t listen me when I described my order that I wanted NOT satisfied with the cashier
Atmosphere: 5
Food: 5
Service: 1
Hello, I was perusing for some quality grub when I happened upon Panera bread. I was immediately enamored with the impeccable atmosphere and lost in the brown eyes of a young man with black curly hair and tan skin. He showed me kindness that I thought impossible in my old age. I love Panera bread and it’s incredible service
Atmosphere: 5
Food: 5
Service: 5
All good but pricey. 2 for lunch, $32. With 1 beverage.
Atmosphere: 5
Food: 5
Service: 5
Love Panera
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really good panera bread location. Food is always excellent, and coffee is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Please double check the food and drinks before giving them out for delivery since I can’t go out on my lunch and get this changed. I will be throwing it away.
Atmosphere: 3
Food: 1
Service: 4
Food is fresh, made quickly, and the restaurant is clean. Plus they have delicious pastries. What more can you ask for?
Atmosphere: 5
Food: 5
Service: 5
The best Panera 👌
Customer service and food 😋
Atmosphere: 5
Food: 5
Service: 5
Picked up 2 dozen bagels at 715 am. Not fresh bagels at all. Requested pre sliced, all sliced are very poorly cut and broken. Week ago picked up at Bloomingdale location very fresh and nicely done
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