Went for breakfast in the drive through. Ended up getting home to not having all the items i ordered. I called the store to let them know I was told by the woman manager to come back to get my stuff I was missing. Do I did just that needles to say I was so beside myself at the customer service I received I was afraid to even take the sandwich to give to my child to eat I went else where. Far more I will definitely take my self somewhere where they will appreciate my money and make sure they won’t accuse me of trying to get free food it has to rewind their tape which the manager showed me my car in the drive-through, which was correct more importantly they had to rewind the tape to see that the food that I was saying I was missing was correct and in this case, they tried to say that they were in training all after the fact of me waiting a total of 45 minutes this is sickening people be aware of make sure you get your food in the bag before you leave the drive-through, it’s a bunch of kids running this place that has no respect or manners.
Express Wood Flooring
One of my favorite! New building looks fabulous
Atmosphere: 5
Food: 5
Service: 5
Miguel De Jesus
Don't know Qatar going on here , the drive thru is bad in the morning and the coffee is bitter. This place was my favorite and it's a ashamed that this happening
Atmosphere: 3
Service: 2
Thomas Cibor
10/10 best staff, quick coffee… lots of love….period
Atmosphere: 5
Food: 5
Service: 5
Thereaper 0314
fast service, they are so friendly and right when i get there they have my coffee ready. i was having a terrible day because my dog passed away and when i told them about it they gave me a free coffee, this meant a lot to me. love the morning staff and afternoon🥰
Atmosphere: 5
Food: 5
Service: 5
Harsh Patel
best dunkin, im not sure why people are so mean in the reviews. They give fast service
Atmosphere: 5
Food: 5
Service: 5
Lady Espinoza
Service is good I just didn’t know not getting ice on your chai late is a 1$ extra ? Like are yall that cheap n stingy on beverages with no ice
Atmosphere: 4
Food: 4
Service: 4
Melanie Lara
It is hard to find a great location with good consistent service and products. I usually come to this location for their outstanding service and consistent delivery of drinks and food. Today I was attended by a newer, younger female employee who attended us with the worst customer service. There was a charge of coldfoam on my drink which I did not order. I would usually accept this, but as the surcharge is almost $2 extra I did not want to pay.I let the cashier know as she handed me the drink. I was met with her rolling her eyes at me and my partner, staying silent, and closing the window. I have never experienced customer service like this at this location. A different employee opened the window and offered an apology and new drink. He was very kind and understanding, but I did inform him of the previous employees harsh attitude. It takes one experience of unfriendliness to ruin someone’s experience. Simply, if you do not have the act to work in customer service, please do us all a favor and don’t.
Food: 5
Service: 2
Daniel Rosecrants
I just go through the drive through. Sometimes it's a pain in the butt.
This place literally can't make anything. Like I spent $20 on watered down coffee and barely warm food just for my wife and I, having to go to Starbucks down Harlem to spend another $20. DON'T WASTE your money at this location.
Food: 1
Service: 1
juan antonio
They didn't let me use the bathroom, bad attitude I will not buy anything from this place again
Atmosphere: 1
Food: 1
Service: 1
Sumaiya
Bad service and rude. Doesn’t respect the customer
I love the vanilla shake
Atmosphere: 5
Food: 5
Service: 5
Went for breakfast in the drive through. Ended up getting home to not having all the items i ordered. I called the store to let them know I was told by the woman manager to come back to get my stuff I was missing. Do I did just that needles to say I was so beside myself at the customer service I received I was afraid to even take the sandwich to give to my child to eat I went else where. Far more I will definitely take my self somewhere where they will appreciate my money and make sure they won’t accuse me of trying to get free food it has to rewind their tape which the manager showed me my car in the drive-through, which was correct more importantly they had to rewind the tape to see that the food that I was saying I was missing was correct and in this case, they tried to say that they were in training all after the fact of me waiting a total of 45 minutes this is sickening people be aware of make sure you get your food in the bag before you leave the drive-through, it’s a bunch of kids running this place that has no respect or manners.
One of my favorite! New building looks fabulous
Atmosphere: 5
Food: 5
Service: 5
Don't know Qatar going on here , the drive thru is bad in the morning and the coffee is bitter. This place was my favorite and it's a ashamed that this happening
Atmosphere: 3
Service: 2
10/10 best staff, quick coffee… lots of love….period
Atmosphere: 5
Food: 5
Service: 5
fast service, they are so friendly and right when i get there they have my coffee ready. i was having a terrible day because my dog passed away and when i told them about it they gave me a free coffee, this meant a lot to me. love the morning staff and afternoon🥰
Atmosphere: 5
Food: 5
Service: 5
best dunkin, im not sure why people are so mean in the reviews. They give fast service
Atmosphere: 5
Food: 5
Service: 5
Service is good I just didn’t know not getting ice on your chai late is a 1$ extra ? Like are yall that cheap n stingy on beverages with no ice
Atmosphere: 4
Food: 4
Service: 4
It is hard to find a great location with good consistent service and products. I usually come to this location for their outstanding service and consistent delivery of drinks and food. Today I was attended by a newer, younger female employee who attended us with the worst customer service. There was a charge of coldfoam on my drink which I did not order. I would usually accept this, but as the surcharge is almost $2 extra I did not want to pay.I let the cashier know as she handed me the drink. I was met with her rolling her eyes at me and my partner, staying silent, and closing the window. I have never experienced customer service like this at this location. A different employee opened the window and offered an apology and new drink. He was very kind and understanding, but I did inform him of the previous employees harsh attitude. It takes one experience of unfriendliness to ruin someone’s experience. Simply, if you do not have the act to work in customer service, please do us all a favor and don’t.
Food: 5
Service: 2
I just go through the drive through. Sometimes it's a pain in the butt.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
These donuts are good, especially the Boston
Atmosphere: 5
Food: 5
Service: 5
Horrible location all around
Atmosphere: 1
Food: 1
Service: 1
This place literally can't make anything. Like I spent $20 on watered down coffee and barely warm food just for my wife and I, having to go to Starbucks down Harlem to spend another $20. DON'T WASTE your money at this location.
Food: 1
Service: 1
They didn't let me use the bathroom, bad attitude I will not buy anything from this place again
Atmosphere: 1
Food: 1
Service: 1
Bad service and rude. Doesn’t respect the customer
Atmosphere: 1
Food: 1
Service: 1
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