Ive seen people give the lovely staff a hard time on several occasions. They always remained nice and professional. Especially on Holidays when they are backed up they always let customers know that they’re very busy. Its the holidays folks! Understand that hundreds of other people are ordering too. Have some patience. Thank you guys for always being awesome. Happy New Year!
Atmosphere: 5
Food: 5
Service: 5
Patrick K
This is my last time ordering from them. I've placed orders hours in advance to still have to wait 45+ minutes to receive my food. No apologies, just attitude. Order wings elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Matthew McClain
Forgot my fries for my delivery and my corn was served ICED cold wingstop never messes up like this
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Spears
A lady noticed me going through the trash, looking for food because I was hungry. She asked if I needed help and If I was hungry, so I said I sure am hungry, some wings should amazing (we were right outside wings stop, the one off Harlem Ave and Bloomingdale) so we went in and ordered, came out to $7. At that point no staff or “owner” said anything at all. They started preparing the wings and we waited off to the side. Then, ALL THE SUDDEN out of nowhere, and I mean I literally jumped from fright because there was no customers in there and it was so quiet—— the “owner” started screaming…and I mean top of his lungs almost as if I just stole the register, at the top of his lungs at me saying how disgusting I was and a nobody loser I should be ashamed, that how she was a senior and on a fixed budget and that’s so wrong of me and I didn’t even explain to him that SHe was the one that offered because I was literally in shock and already welling up in tears. he went from 0 to 100 and literally scared me to death. He said he’d much rather throw that food in the GARBAGE then give it to me. I was so confused, so scared (I suffer from PtSD and am a survivor of domestic abuse, so when a grown man even raises his voice at me I’ll run and cry. It’s something I’m in therapy for now. And he didn’t just raise his voice, I felt completely threatened and absolutely taken aback and terrified of this guy. I left immediately, as soon S I opened the door I started crying my eyes out for quite a while. I had a 15min bike ride and by the time I reached my husband my eyes were red and almost swollen shut. I felt completely humiliated and attacked. I need the owner (the real owner) to reach out to me becauS this is far from ok, this happened day ago and it’s STILL on my mind. I want an apology. I’m inclined to sue, I know I can as I’ve already contacted my sister who is a Corporate Attorney, partner in her firm in Downtown Chicago, Gruszeczki & Smith.
Please reach out to me.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Plaza
What a sad experience. I’ve been a loyal Wingstop customer for over five years, and I have never been treated so badly by anyone. The person at the front counter was extremely rude and disrespectful.
He had no patience while I was trying to place my order and asking a few questions. He told me, “Move, ma’am, there are other customers. When you decide, come back.” Then he refused to take my order until much later.
He was yelling, acting impatient, and speaking in a very arrogant and humiliating way. I felt completely disrespected and uncomfortable.
He also treated other customers the same way. While I was eating, several people around me were complaining about how rude he was and how unhappy he seemed to be working there. It’s really disappointing to see someone like that representing the Wingstop brand.
Atmosphere: 2
Food: 5
Service: 1
Junya Morenets
I love the chicken tenders and the attentive staff. Also great lunch deal for $7 for 3 tenders and fries.
Lishi D.
This location used to be the best but I guess over the past couple of years management has changed and it’s going down hill. Orders are wrong, food over or undercooked and customer service is lacking.
Atmosphere: 2
Food: 2
Service: 1
Marco Rios
Why the mobile orders takes half hour more tine. What is the point to order mobile?
Atmosphere: 2
Food: 5
Service: 1
Mathew Pesola
Order was ready came hot & cost 1 cent from a promo that's love!
Wingstop is the perfect spot for delicious, flavorful wings and crispy fries. The service is quick, and the food is always fresh and tasty. Definitely a go-to place for wing lovers!
Atmosphere: 4
Food: 5
Service: 5
Ann M Durham
I'm going to be honest the wings are usually not very edible they're usually very hard, Even if you ask them not to overcook them they're very dry can barely eat the meat. Very expensive never offered any deals. I paid I think $70 to feed three people
Atmosphere: 5
Food: 5
Service: 5
Marcelo Cruz
Food was not fully cooked fries were soggy no flavor wings were not fully cooked and not fully flavored only certain spots the Louisiana rub didn't even taste like the original everything was completely wrong even the pop was flat instantly it's the location never experienced wingstop this bad ever the location needs a better cook !! Asap elmwood park location , on Harlem
Atmosphere: 2
Food: 1
Service: 4
Anais Hernandez
Hey I order 15 Louisiana rub and they gave me all drums so please check your food , the time was feb 06 2025 at 6:30 pm, they charge more for only flats and they do this bs , the wing where in a soup of grease also
Atmosphere: 1
Food: 1
Service: 1
Jhonathan Aguilar
Walked in at 12 a.m. on a Saturday night and was told they are not taking any orders. How are you open until 1 AM and can’t take my order. Another reason to dislike Wing Stop. Was about to drop a $100 order do be told no. Place is a joke! Go somewhere else people when it’s late at night this isn’t the place.
Ive seen people give the lovely staff a hard time on several occasions. They always remained nice and professional. Especially on Holidays when they are backed up they always let customers know that they’re very busy. Its the holidays folks! Understand that hundreds of other people are ordering too. Have some patience. Thank you guys for always being awesome. Happy New Year!
Atmosphere: 5
Food: 5
Service: 5
This is my last time ordering from them. I've placed orders hours in advance to still have to wait 45+ minutes to receive my food. No apologies, just attitude. Order wings elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Forgot my fries for my delivery and my corn was served ICED cold wingstop never messes up like this
Atmosphere: 1
Food: 1
Service: 1
A lady noticed me going through the trash, looking for food because I was hungry. She asked if I needed help and If I was hungry, so I said I sure am hungry, some wings should amazing (we were right outside wings stop, the one off Harlem Ave and Bloomingdale) so we went in and ordered, came out to $7. At that point no staff or “owner” said anything at all. They started preparing the wings and we waited off to the side. Then, ALL THE SUDDEN out of nowhere, and I mean I literally jumped from fright because there was no customers in there and it was so quiet—— the “owner” started screaming…and I mean top of his lungs almost as if I just stole the register, at the top of his lungs at me saying how disgusting I was and a nobody loser I should be ashamed, that how she was a senior and on a fixed budget and that’s so wrong of me and I didn’t even explain to him that SHe was the one that offered because I was literally in shock and already welling up in tears. he went from 0 to 100 and literally scared me to death. He said he’d much rather throw that food in the GARBAGE then give it to me. I was so confused, so scared (I suffer from PtSD and am a survivor of domestic abuse, so when a grown man even raises his voice at me I’ll run and cry. It’s something I’m in therapy for now. And he didn’t just raise his voice, I felt completely threatened and absolutely taken aback and terrified of this guy. I left immediately, as soon S I opened the door I started crying my eyes out for quite a while. I had a 15min bike ride and by the time I reached my husband my eyes were red and almost swollen shut.
I felt completely humiliated and attacked. I need the owner (the real owner) to reach out to me becauS this is far from ok, this happened day ago and it’s STILL on my mind. I want an apology. I’m inclined to sue, I know I can as I’ve already contacted my sister who is a Corporate Attorney, partner in her firm in Downtown Chicago, Gruszeczki & Smith.
Please reach out to me.
Atmosphere: 1
Food: 1
Service: 1
What a sad experience. I’ve been a loyal Wingstop customer for over five years, and I have never been treated so badly by anyone. The person at the front counter was extremely rude and disrespectful.
He had no patience while I was trying to place my order and asking a few questions. He told me, “Move, ma’am, there are other customers. When you decide, come back.” Then he refused to take my order until much later.
He was yelling, acting impatient, and speaking in a very arrogant and humiliating way. I felt completely disrespected and uncomfortable.
He also treated other customers the same way. While I was eating, several people around me were complaining about how rude he was and how unhappy he seemed to be working there. It’s really disappointing to see someone like that representing the Wingstop brand.
Atmosphere: 2
Food: 5
Service: 1
I love the chicken tenders and the attentive staff. Also great lunch deal for $7 for 3 tenders and fries.
This location used to be the best but I guess over the past couple of years management has changed and it’s going down hill. Orders are wrong, food over or undercooked and customer service is lacking.
Atmosphere: 2
Food: 2
Service: 1
Why the mobile orders takes half hour more tine. What is the point to order mobile?
Atmosphere: 2
Food: 5
Service: 1
Order was ready came hot & cost 1 cent from a promo that's love!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Cheese Fries
Rude cashier. Too bad I won't deal with it
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Chicken Wings, Seasoned Fries
Restaurantji Recommends
Wingstop is the perfect spot for delicious, flavorful wings and crispy fries. The service is quick, and the food is always fresh and tasty. Definitely a go-to place for wing lovers!
Atmosphere: 4
Food: 5
Service: 5
I'm going to be honest the wings are usually not very edible they're usually very hard, Even if you ask them not to overcook them they're very dry can barely eat the meat. Very expensive never offered any deals. I paid I think $70 to feed three people
Atmosphere: 5
Food: 5
Service: 5
Food was not fully cooked fries were soggy no flavor wings were not fully cooked and not fully flavored only certain spots the Louisiana rub didn't even taste like the original everything was completely wrong even the pop was flat instantly it's the location never experienced wingstop this bad ever the location needs a better cook !! Asap elmwood park location , on Harlem
Atmosphere: 2
Food: 1
Service: 4
Hey I order 15 Louisiana rub and they gave me all drums so please check your food , the time was feb 06 2025 at 6:30 pm, they charge more for only flats and they do this bs , the wing where in a soup of grease also
Atmosphere: 1
Food: 1
Service: 1
Walked in at 12 a.m. on a Saturday night and was told they are not taking any orders. How are you open until 1 AM and can’t take my order. Another reason to dislike Wing Stop. Was about to drop a $100 order do be told no. Place is a joke! Go somewhere else people when it’s late at night this isn’t the place.
Atmosphere: 1
Food: 1
Service: 1
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