My experience today was awful. I went in for two 3 scoop sundae. My daughter had to use the washroom so when I came back they had my order ready. I looked at the ice cream and one of them was literally less than halfway in the cup …. I went back and told them it was supposed to be a 3 scoop and they said it was. I asked them if they put another scoop or give me my money back since it was less than halfway full usually a 3 scoop meets the line of the cup but this wasn’t even halfway. The worker said that’s the same amount they give for all the scoops. I thought that was funny because the other one didn’t look like same. The worker just gave me my money back and didn’t even apologize for giving me less. I drove 25 minutes to this location because they always have regular Jamoca and that’s all I’ve been craving since I am 7 months pregnant and it’s a shame they couldn’t even give me what I paid for.
Atmosphere: 1
Food: 1
Service: 1
Sabrina Brown
Service with a smileNot too busyEarly afternoon cleanBubblegum Ice Cream
Dietary restrictions: Some
Atmosphere: 5
Food: 5
Service: 5
T. H
Had a banana split it was great.
Lorene Flowers
Cashier was rushing us and I asked not to ring my items up til I was done she still ring up before we received all ice cream. She was rude. Ice cream was good
Micah Hicks
There customer service is TERRIBLE. they were so rude to me on the phone when they got my order wrong. Then tried to charge me extra when I wanted a different flavor. They run our of flavors frequently. Please do not waste your time or money going to this location.
Laura Hughes
The food was great, service needs a little bit improvement."
Patsy Banks
Only go this location when I can see what I'm getting. Only for ice cream because it is close. During beginning of covid ordered black walnut got mixture of cookies n cream and black walnut. Ugh not good combination.
Micah Hicks they.them.theirs
There customer service is TERRIBLE. they were so rude to me on the phone when they got my order wrong. Then tried to charge me extra when I wanted a different flavor. They run our of flavors frequently. Please do not waste your time or money going to this location.
Sofia O’Shea
Good staff
Ethel Kelly Beasley
Best ice cream cake I have purchased at any BR and I have been to 3 others in the area.
My experience today was awful. I went in for two 3 scoop sundae. My daughter had to use the washroom so when I came back they had my order ready. I looked at the ice cream and one of them was literally less than halfway in the cup …. I went back and told them it was supposed to be a 3 scoop and they said it was. I asked them if they put another scoop or give me my money back since it was less than halfway full usually a 3 scoop meets the line of the cup but this wasn’t even halfway. The worker said that’s the same amount they give for all the scoops. I thought that was funny because the other one didn’t look like same. The worker just gave me my money back and didn’t even apologize for giving me less. I drove 25 minutes to this location because they always have regular Jamoca and that’s all I’ve been craving since I am 7 months pregnant and it’s a shame they couldn’t even give me what I paid for.
Atmosphere: 1
Food: 1
Service: 1
Service with a smileNot too busyEarly afternoon cleanBubblegum Ice Cream
Dietary restrictions: Some
Atmosphere: 5
Food: 5
Service: 5
Had a banana split it was great.
Cashier was rushing us and I asked not to ring my items up til I was done she still ring up before we received all ice cream. She was rude. Ice cream was good
There customer service is TERRIBLE. they were so rude to me on the phone when they got my order wrong. Then tried to charge me extra when I wanted a different flavor. They run our of flavors frequently. Please do not waste your time or money going to this location.
The food was great, service needs a little bit improvement."
Only go this location when I can see what I'm getting. Only for ice cream because it is close. During beginning of covid ordered black walnut got mixture of cookies n cream and black walnut. Ugh not good combination.
There customer service is TERRIBLE. they were so rude to me on the phone when they got my order wrong. Then tried to charge me extra when I wanted a different flavor. They run our of flavors frequently. Please do not waste your time or money going to this location.
Good staff
Best ice cream cake I have purchased at any BR and I have been to 3 others in the area.
Restaurantji Recommends
Service and products are fine. My wife drives an additional two miles because your scoops are so small.
Online order and still had to wait
This is my granddaughter s favorite dunk in donut spot were there every other Saturday
Extremly Rude service!
My Birthday free scoop of Ice cream.
Loading...