Chi Tung Restaurant

The food was great, and the restaurant had a nice atmosphere. However, the staff’s demeanor felt a bit cold, as if they might have had negative assumptions or past experiences influencing their interactions with Black patrons. Despite this, I still had an overall positive experience.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hibachi Fried Rice Chicken, Steak and Shrimp an Fried Rice an Vegetable Lo Mein

Another wonderful top shelf experience.
I highly recommend the top-shelf long island.
The service at the bar is top notch always.

Atmosphere: 5

Food: 5

Service: 5

Definitely will be frequenting this place. The chef was funny, friendly, and highly skilled ?

Vegetarian options: Great drinks and desert as well.

Kid-friendliness: Kid-friendly as well ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Pick 3 Dinner

Revisiting an old favorite from my work days confirmed the food's enduring excellence. Today's lunch standouts included the egg roll and beef Egg Fu Yung.
Notice the robot just returning from singing happy birthday to a table in the next room.

Atmosphere: 5

Food: 5

Service: 5

Buffet. The food was ok

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Buffet

Me and my family when there for my sister birthday and Mori was our chef! He made our night happy and full of laughter and joy. The food was amazing and delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Noodles

My first time ordering from this restaurant was the absolute worst experience. My vegetable rice was a disaster ? it was all chunks of white onions and very little rice. I will never order from here again. :(

Atmosphere: 1

Food: 1

Service: 1

Great delivery service, very friendly!

Atmosphere: 5

Food: 5

Service: 5

They advertised 8.55 price buffet all you can eat meals. But when we got there the price was 14.99 each plus tax. We showed them on my phone the 8.55 price. They said that was 20 years old. But they never took the advertising down. I felt let down. Staff was very rude. They put very small amounts of food on the buffet at a time. Waited 20 minutes just for chicken wings. Waiter asked for tips to be added to the bill. But she gave us no service. Most of the food was only Luke warm. Told them But they didn't do anything about the temperature of their food. They did not come around to check if we needed anything else at all. Total waste of money and time. Never going back again. And it was my birthday so sad.

Atmosphere: 2

Food: 1

Service: 1

Food could've been better. Ended up not being able to finish my meal because I felt sick after eating the noodles. Then while in the bathroom I see needles in the trash. Like seriously. Then I say I'm allergic to shrimp why did they cook them while touching the vegetables. Um duh.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Hibachi Pick 3 Dinner

The food was delicious hot and cooked the way it should be. Tara was helpful and just the best spirit. She was very informative and just a great attitude.

Atmosphere: 5

Food: 5

Service: 5

My Recent Visit to Chi-Tung (October 28, 2024)

I went back to Chi-Tung recently, and I've actually been there twice since my last review. It seems like management must have spoken to the server I mentioned before because his attitude has noticeably improved.

However, during my visit last week, something else happened that left a bad taste. I was seated at the hibachi grill, and as we were all packing up our leftovers, one lady asked the cook for some garlic butter to go. The cook told her to ask the server, but she refused, saying, “No, he’ll charge me for it.” The cook, being nice, put a big scoop of garlic butter in her to-go tray anyway. Right after that, three other people started asking for garlic butter too. The cook laughed and said, “Y'all are gonna get me in trouble; there are cameras,” but he still gave it to them.

I joked and said, “Y’all better stop before you get this man in trouble—he just said there are cameras watching.” Out of nowhere, the cook spun around and snapped, “You shut up. I was talking to them.” I just looked at him and said, “Really, sir? Lemme guess—you’re upset that I reported your friend for his rude behavior last time, and this is your way of 'checking' me?”

The cook’s response felt personal, like he already had an attitude with me before we even exchanged words. I wouldn’t be surprised if that server I reported for rolling his eyes last time pointed me out to his coworkers. I’m not sure if Chi-Tung is a family-run restaurant, but it certainly feels like these folks will back each other up and act rudely toward customers without concern. Maybe it’s because they know a lot of people don’t take the time to report these things, or maybe they just don’t care. Either way, it’s disappointing.

While Chi-Tung’s food is consistently good, this type of customer service is something to keep in mind. With tips already included, they don’t seem to lose anything by treating customers poorly. It’s sad to see because it’s mostly people of color who come here, and they deserve better respect. Just something to consider if you’re planning to dine here!

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Hibachi Pick 3 Dinner

The chef was a great presentation, but my food was too salty and my portions was not satisfying for what I ordered which was over 55.00! I have been coming here for over 12 years and this is the first time I was not satisfied with the meal and service! I still find this a great place, but for my 60th birthday, I was expecting more and I feel slated on that experience as I chose this place to celebrate my birthday! I think they owe me and my wife a real meal on the house! Still a great place, I just chose a bad night! Thank you for your service staff

You are always greeted with a smile. The food is great & the server's was on point.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried, Mongolian Beef, Egg Rolls, Buffet

Food was good and service was good. It was once the cook was done. So rushed. We weren’t asked if we were done. We were just given the check and boxes. Basically saying times up bye.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Hibachi Noodles