Came here at 10:30. We went to the drive through and twice around there was a man there just ignoring use once the secound time it was apparently obvious he was ignoring us. If it closes at 10:30
Atmosphere: 1
Food: 1
Service: 1
Bella Lozano
Very friend and order was done correctly and fast.
Atmosphere: 5
Food: 5
Service: 5
a
Terrible terrible location! they take ageeeees and the drinks taste weird. The cookie crumble is stale af and barely any foam. Never going back here.
Atmosphere: 1
Food: 1
Service: 1
Alberto Gonzalez
Thereās a lot of arguing going onā¦ they got my order wrong and after I told them she started arguing saying that thatās what I ordered. Then she proceeded to charging me twice
Atmosphere: 1
Service: 1
Reynaldo Ochoa
The cashier was nice but the lady on the side of her was rude and disrespectful with attitude horrible customer service I will never go back to that place
Atmosphere: 1
Food: 1
Service: 1
Lisa Hudson
Love visiting this Dunkin location. It's clean and nicely designed. Staff are great and food is always hot and good! Shout outs to Rohen, Surakha, Tonya, K. J. , Shilpa. This crew is the best and this is one of the best Dunkin locations in the city and area!
Atmosphere: 5
Food: 5
Service: 5
Lourdes (LaLulis17)
Machines are always " No wurrrking,, no wuurrrrking". You order on the app, they take your money... then you get there and they are out of everything and can't make you anything because the Machines don't work. You then DONT get refunded, you have to call the app customer service t I get your money back. Such a hassel!
Atmosphere: 1
Food: 1
Service: 1
Linda Allen
Dunkin use to be Dunkin donuts. I like coffee and specials they offer
I would give 0 stars if I could. The service was terrible. The ladies were rude and came up with excuses like "we're out of _" to not get things. They lied about prices when i could see them. They repeatedly left me in the middle of my order to go grab things (I was the only person there). Absolutely terrible. I've never had service this low quality. And bonus!! There were finger prints on my ice cream.
Atmosphere: 1
Food: 1
Service: 1
Latisha Butler
Ordered a medium coffee no sugar with bagels bites on my way to work Saturday night...got to work coffee has sugar and bagel bites were over microwaved couldn't eat them!!! Would like my order replaced
Atmosphere: 3
Food: 4
Service: 3
Khadijah Bates
Stinky nasty attitude workers !! Work on your customer service skills !!ā Business wonāt last long !!!!!!
Chris Rizzo
Iāll preface this review by stating that I have not been to this location in over two years because the last time I was there I watched the older female employee (everyone knows the one) make a dragonfruit refresher by pouring the entire box of dragonfruit concentrate into the cup. (it should be noted that a refresher calls for around two ounces of the concentrate)
To make a long story short, I ordered the new sparked energy, which Iāve been getting from other Dunkin locations, but at this location when I ordered it I ended up getting a half and half concentrate refresher drink instead of the sparked energy. it was so bad and so strong that we had to throw both drinks away after two sips. Pictures for reference:
Atmosphere: 1
Food: 1
Service: 1
Jada Teneyuca
I called one night and ask if they are hiring and the manger said yes, I can come in the next day at 2 for an interview. I went at 2 and they said "the manger forgot". The girl that was working gave me his personal phone number and he never texted back nor called back.
Went to Dunkin Donuts š© on 87th and kedzie for 2 pints of ice cream. Upon entering there were 2 employees who looked up and never said a word. The girl was working on a drive thru order and the guy kept doing what he was doing. Went and got my 2 pints of ice cream and patiently waited to pay. The girl came over the transition was made and it was only then she asked if I wanted my receipt which I took and left. So rude so unprofessional and will not be going back no time soon. That's how you lose business.
Came here at 10:30. We went to the drive through and twice around there was a man there just ignoring use once the secound time it was apparently obvious he was ignoring us. If it closes at 10:30
Atmosphere: 1
Food: 1
Service: 1
Very friend and order was done correctly and fast.
Atmosphere: 5
Food: 5
Service: 5
Terrible terrible location! they take ageeeees and the drinks taste weird. The cookie crumble is stale af and barely any foam. Never going back here.
Atmosphere: 1
Food: 1
Service: 1
Thereās a lot of arguing going onā¦ they got my order wrong and after I told them she started arguing saying that thatās what I ordered. Then she proceeded to charging me twice
Atmosphere: 1
Service: 1
The cashier was nice but the lady on the side of her was rude and disrespectful with attitude horrible customer service I will never go back to that place
Atmosphere: 1
Food: 1
Service: 1
Love visiting this Dunkin location. It's clean and nicely designed. Staff are great and food is always hot and good! Shout outs to Rohen, Surakha, Tonya, K. J. , Shilpa. This crew is the best and this is one of the best Dunkin locations in the city and area!
Atmosphere: 5
Food: 5
Service: 5
Machines are always " No wurrrking,, no wuurrrrking". You order on the app, they take your money... then you get there and they are out of everything and can't make you anything because the Machines don't work. You then DONT get refunded, you have to call the app customer service t I get your money back. Such a hassel!
Atmosphere: 1
Food: 1
Service: 1
Dunkin use to be Dunkin donuts. I like coffee and specials they offer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Munchkins Donut Hole Treats
I ordered a hot chocolate and an old fashioned donut. The donut was flat on one side and crusty and the hot chocolate was brown water. Never again!?
Food: 1
Service: 3
Restaurantji Recommends
I would give 0 stars if I could. The service was terrible. The ladies were rude and came up with excuses like "we're out of _" to not get things. They lied about prices when i could see them. They repeatedly left me in the middle of my order to go grab things (I was the only person there). Absolutely terrible. I've never had service this low quality. And bonus!! There were finger prints on my ice cream.
Atmosphere: 1
Food: 1
Service: 1
Ordered a medium coffee no sugar with bagels bites on my way to work Saturday night...got to work coffee has sugar and bagel bites were over microwaved couldn't eat them!!! Would like my order replaced
Atmosphere: 3
Food: 4
Service: 3
Stinky nasty attitude workers !! Work on your customer service skills !!ā Business wonāt last long !!!!!!
Iāll preface this review by stating that I have not been to this location in over two years because the last time I was there I watched the older female employee (everyone knows the one) make a dragonfruit refresher by pouring the entire box of dragonfruit concentrate into the cup. (it should be noted that a refresher calls for around two ounces of the concentrate)
To make a long story short, I ordered the new sparked energy, which Iāve been getting from other Dunkin locations, but at this location when I ordered it I ended up getting a half and half concentrate refresher drink instead of the sparked energy. it was so bad and so strong that we had to throw both drinks away after two sips. Pictures for reference:
Atmosphere: 1
Food: 1
Service: 1
I called one night and ask if they are hiring and the manger said yes, I can come in the next day at 2 for an interview. I went at 2 and they said "the manger forgot". The girl that was working gave me his personal phone number and he never texted back nor called back.
Atmosphere: 1
Food: 1
Service: 1
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