Oberweis Ice Cream and Dairy Store

the manger Ivan is incredible. He was so incredibly helpful and just such a wonderful personality. Great ice cream! Great people!

Atmosphere: 5

Food: 5

Service: 5

We had a fudge Brownie,And it was so good.I highly recommend 👌

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fudge Brownie

Had an incredibly bad experience at 95th and kedzie. Talked to the district manager, still waiting for the coupons she promised.

Atmosphere: 1

Service: 1

Standard American restaurant.

Atmosphere: 5

Food: 4

Service: 5

This was by far the worst experience that my family and I have had at a food establishment. My family’s order was taken with the cashier having the most uninterested face and then given wrong. What we were charged for didn’t match the order that we were given. When we asked about what we were given, all of the employees were extremely rude and said they didn’t have time to check the order. The label on a ice cream waffle bowl that we asked for had “Chocolate chip” on it when we asked for “Cookie Dough”. The employee said that it was just the label that was wrong. We were confused and got an attitude from the employee. Overall, the environment gave me bad vibes with rude and uncommunicative employees. We never got an apology for receiving such nasty attitude and wrong order. My family and I will not be going back after the horrible customer service we received.

Atmosphere: 1

Food: 4

Service: 1

Mikaela made my brownie sundae. It was fresh and warm. Thank you !!

Atmosphere: 5

Food: 5

Service: 5

OMG Went Their After Church With My Prayer Partner From The VERY Moment That WE Walked Through The Door WE Where Greated And Treated With The Upmost Of Respect Very Friendly Staff ?

Atmosphere: 5

Food: 5

Service: 5

The manager is not professional at all. Has no clue how to run a business or even treat employees. Service is slow, the place is nasty, the it looks like no one wants to work. Oberwiess Diary seems to not care as theres a few bad reviews where whoever is responding is using the same template and thanking the reviewers or their satisfied experience. The place is a joke.

Atmosphere: 1

Waited 20 minutes for a single kids scoop of ice cream, worker was also very rude.

Atmosphere: 1

Food: 2

Service: 1

Ordered a turtle sundae. Almost no whip cream, same with pecans, and server in paper cup even though I was dining in. Why no glass sundae cup? Shades on windows down but was evening already. Good they don't charge for substitutions. Taste was good.

Atmosphere: 3

Food: 3

Service: 3

Always consistent taste in all their treats

Atmosphere: 4

Food: 5

Service: 5

there ice is good and the place was super cute will be going again the had chess tables so my kids were able to play while they wait

Atmosphere: 4

Food: 4

Service: 4

What in the world has happened to this place! The service was slow from the cashier to the ice cream makers. Do these kids have training? Each time I've gone the service has gotten worst. I drew the line when my Turtle Sunday didnt have the pecans. It's so disappointing.

Atmosphere: 1

Food: 1

Service: 1

Easy to order and it is always right. Great selection of milk and ice cream products.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cones, Turtle Sundae, Brownie, Hot Fudge, Butter Pecan

Cold inside, but all ice cream stores usually are.

Vegetarian options: All items are vegetarian.

Dietary restrictions: There are a few options for non-dairy, but may come in contact with dairy.

Kid-friendliness: Kid-sized portions available

Wheelchair accessibility: Wheelchair-accessible entrance, but door is a little narrow. Tables are low enough for a wheelchair.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cones, Cookie Dough, Butter Pecan