DD here - went in, asked for a bag and the assc said order was a few more minutes so I waited. A young lady came in and asked if anyone was taking orders. The assc who assisted me heard her but was on the phone and pulling out a pizza. The woman asked again if anyone was taking orders. A man finally came from the back and immediately said, you're order is almost done. She hadn't even ordered but he said it as if he was irritated (probably thought it was me that was asking for my DD order). The woman assc finally came up with the pizza and it wasn't even mine. So I sat there for 10 minutes for no reason and tried to argue that I never showed her the name - if I didnt, its possibly because she said it was coming up so I may have assumed she knew what doordash order was up. They're not shortstaffed because no one was in there, just seem lazy and dislike customers coming in interrupting their personal conversations.
Atmosphere: 1
Food: 3
Service: 1
Yvette
Extremely poor customer service from the women; major unfriendly dispositions, as if I did something horrible to them. The food is what it should be for Pizza Hut. The $8.99 chocolate chip cookie I ordered for my little ones, was hard and burnt, so I returned it. The regular breadsticks are always lackluster and overcooked. The manager told me, the oven is automatically set, therefore there’s nothing he can do about changing the settings. So unless you enjoy overcooked breadsticks, I suggest you pass on them. However, the cheese bread sticks are definitely a go, especially cheese with cheddar garlic.
Atmosphere: 1
Food: 3
Service: 1
Chelc H
Did an online order at 11am to pick up at 4:45 and I came in and my food isn’t ready and they said it will be an hour and half.
Atmosphere: 1
Food: 1
Service: 1
Lanise Richards
Disgusting! Runny and watery pizza ! I usually go to 89th & stony island but tried to be nice and go somewhere else. I’m sooooo mad like ugh this stuff is runny and watery
Food: 1
Service: 3
Willie Bolor
I’m been eating Pizza Hut for 57 years and still love their pizza and service. Believe me I was 20 years old when I fell in love with Pizza Hut pizza; yes I’m 77 years old and enjoying it through Google in Chicago,IL. My experience at Pizza Hut is a testament of time through two generations.
Atmosphere: 5
Food: 5
Service: 5
Bryan Jones
They act like they can’t answer the phone and I couldn’t cancel an order through their website or the app
Atmosphere: 3
Food: 3
Service: 2
JOHN Cleary
Sparse toppings ..overpriced ..poor quality meatof food and limited cheese ..avoid the place
Atmosphere: 1
Food: 2
Service: 1
Eliyahu Griffith
Service was good. Nothing too outstanding. But I'll go back.
For a stuff cheese , sausage and spinach the sauce was to loose no body no flavor needed some serious prepping to make it worth using? tasteless. disappointment
Food: 2
Recommended dishes: Boneless Wings
Ashley Walker
I order from this Pizza Hut through Uber every week and the service is so fast. Even during dinner hours it’s only a 25-35 min wait! My food always comes correct and it’s always super yummy! Awesome job to the workers! I started coming to Pizza Hut more often bc little Caesar’s is just a mess completely. I don’t regret it!
This was my first time at this location, and I must say the food was amazing. The pizza was hot and ready. The boneless wings were awesome and delicious. The staff was friendly upon entering the restaurant and willing to help. Great job
Well they can't say I didn't try to call and cancel my pizza. The lady on the phone started a heated argument between me and my partner saying she didn't have no pizza carryout deals at all and a med. Was $18 by itself.. just cheese. So I called back and she then told me she had carryout pizza for $7 each but I had to buy 2 to get the deal. At this point my partner is exploding with anger. So I gave up and repeatedly tried calling the business again there was 0 luck there. Even in NY for a med a pizza isn't $18....
DD here - went in, asked for a bag and the assc said order was a few more minutes so I waited. A young lady came in and asked if anyone was taking orders. The assc who assisted me heard her but was on the phone and pulling out a pizza. The woman asked again if anyone was taking orders. A man finally came from the back and immediately said, you're order is almost done. She hadn't even ordered but he said it as if he was irritated (probably thought it was me that was asking for my DD order). The woman assc finally came up with the pizza and it wasn't even mine. So I sat there for 10 minutes for no reason and tried to argue that I never showed her the name - if I didnt, its possibly because she said it was coming up so I may have assumed she knew what doordash order was up. They're not shortstaffed because no one was in there, just seem lazy and dislike customers coming in interrupting their personal conversations.
Atmosphere: 1
Food: 3
Service: 1
Extremely poor customer service from the women; major unfriendly dispositions, as if I did something horrible to them. The food is what it should be for Pizza Hut. The $8.99 chocolate chip cookie I ordered for my little ones, was hard and burnt, so I returned it. The regular breadsticks are always lackluster and overcooked. The manager told me, the oven is automatically set, therefore there’s nothing he can do about changing the settings. So unless you enjoy overcooked breadsticks, I suggest you pass on them. However, the cheese bread sticks are definitely a go, especially cheese with cheddar garlic.
Atmosphere: 1
Food: 3
Service: 1
Did an online order at 11am to pick up at 4:45 and I came in and my food isn’t ready and they said it will be an hour and half.
Atmosphere: 1
Food: 1
Service: 1
Disgusting! Runny and watery pizza ! I usually go to 89th & stony island but tried to be nice and go somewhere else. I’m sooooo mad like ugh this stuff is runny and watery
Food: 1
Service: 3
I’m been eating Pizza Hut for 57 years and still love their pizza and service. Believe me I was 20 years old when I fell in love with Pizza Hut pizza; yes I’m 77 years old and enjoying it through Google in Chicago,IL. My experience at Pizza Hut is a testament of time through two generations.
Atmosphere: 5
Food: 5
Service: 5
They act like they can’t answer the phone and I couldn’t cancel an order through their website or the app
Atmosphere: 3
Food: 3
Service: 2
Sparse toppings ..overpriced ..poor quality meatof food and limited cheese ..avoid the place
Atmosphere: 1
Food: 2
Service: 1
Service was good. Nothing too outstanding. But I'll go back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breadsticks, Cinnamon Sticks, Pepperoni Pizza
For a stuff cheese , sausage and spinach the sauce was to loose no body no flavor needed some serious prepping to make it worth using? tasteless. disappointment
Food: 2
Recommended dishes: Boneless Wings
I order from this Pizza Hut through Uber every week and the service is so fast. Even during dinner hours it’s only a 25-35 min wait! My food always comes correct and it’s always super yummy! Awesome job to the workers! I started coming to Pizza Hut more often bc little Caesar’s is just a mess completely. I don’t regret it!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Third class pizza
Don’t order your pizza at this location
If there is option to give less than one star i gave that
Atmosphere: 1
Food: 1
Service: 1
Third class pizza
Don’t order your pizza at this location
If there is option to give less than one star i gave that
Atmosphere: 1
Food: 1
Service: 1
Quick and friendly service also quality of pizzas are fabulous
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cinnamon Sticks, Cheese Sticks, Pepperoni Pizza
This was my first time at this location, and I must say the food was amazing. The pizza was hot and ready. The boneless wings were awesome and delicious. The staff was friendly upon entering the restaurant and willing to help. Great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Boneless Wings
Well they can't say I didn't try to call and cancel my pizza. The lady on the phone started a heated argument between me and my partner saying she didn't have no pizza carryout deals at all and a med. Was $18 by itself.. just cheese. So I called back and she then told me she had carryout pizza for $7 each but I had to buy 2 to get the deal. At this point my partner is exploding with anger. So I gave up and repeatedly tried calling the business again there was 0 luck there. Even in NY for a med a pizza isn't $18....
Atmosphere: 1
Service: 1
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