Ordered cookie butter cold brew. I paid and received the drink. There’s no cookie crumbles. I asked about it and he said they ran out.
WHY WOULD YOU NOT SAY THAT BEFORE I PAID FOR IT
If I didn’t ask you weren’t gonna say anything?
Atmosphere: 1
Food: 1
Service: 1
Farheen Ali
please go somewhere else, manager is very very rude. he/she (not sure of the pronouns) but it was very rude. the manager mentioned that our bagel could not be remade. and that he/she would have to charge us again for the bagel to be remade. the bagel was poorly made and also had a hair in it. seriously a hair.. drive an extra mile but do not go to this location at all cost. for the sake of sanitation and safety guidelines i would suggest you give your money to some other location.
Service: 1
nazia Ali
The manager was very rude. She refused to toast my bagel. Avoid going to this location. She wanted to charge me again for toasting thr bagel. Seriously the manager here is a joke .
Atmosphere: 1
Food: 1
Service: 1
melody lichard
If I could leave 0 stars I would have. Whatever you do, absolutely AVOID THIS LOCATION AT ALL COSTS! I went through the drive thru this past Saturday (around 6 p.m) to order a medium iced latte, easy ice. They tried to give me half a drink! They literally filled a medium cup up halfway and told me it was because I asked for easy ice.... little do they know I go to Dunkin every day, sometimes multiple times a day, multiple different locations, so I know this isn't a corporate issue or "protocol". When I asked him to fill my drink up, top it off with almond milk, he refused. After speaking with his manager who was even more rude than he was, she tried telling me the same thing and started yelling at me over the phone.. through the drive thru! Instead of simply pouring a few more OUNCES of MILK, they decided to be rude and refuse to rectify the situation. Apparently they think its better for them to lose the business, lose money, and lose a customer rather than make things right. I ended up asking for my money back. Not only did they lose a customer and lose our business, but they wasted 2 drinks! The situation could have easily been resolved. I ended driving a few miles down the road to the Barrington location and ordered the same exact drink without ANY issues. I even tipped the lady because she was so nice, I recommend going there instead. How funny is that? This location won't survive much longer with the way they're running the business
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Travia
The employees at this location work very hard, and try their best to make everything run as smoothly as possible. I know at times there is typically only one or two people working, and you can tell that they are working with what they have. My coffee always comes out great and the employees are always kind.
Atmosphere: 5
Food: 5
Service: 5
dennis symbal
The only DD that has no walk in. Papper all over the windows it looks abandoned. I'll make the drive to Country donuts wish it was closer.
Food: 1
Service: 1
Lisa
The iced coffee is wonderful, the service is fantastic and you get in and out very quickly. Absolutely recommend this location.
Food: 5
Service: 5
Anthony Mazur
Only open for drive thru which in my opinion why even have a storefront. Oh and don't bother trying to walk up they will turn you away. Go to the dunkin farther up the road by thortons or say screw it and hit Starbucks. Waste of time and they never have fresh donuts because they don't throw their old ones out at end of day. Can't wait for something worthy to take this space.
Iced vanilla chai was solid ice and basically all vanilla creamer. Not a trace of chai. Also my buddy said every time he goes there the lady is not friendly and often times yelling at the other employees.
Atmosphere: 1
Food: 1
Service: 1
D Rose
Just close the doors alread! stop stealing customers money!
Atmosphere: 1
Food: 1
Service: 1
Sandra Shellenberger
Great coffee and iced carmel latte
Angelica Colecio
Knowing the fact that they have front doors and people don’t drive, and they choose to walk to the location ! they will not serve you ! interest. I tried to Go to the drive-through and purchase food for me and my two little girls. They still refuse to sell us food which is sad.! Shouldn’t be open then if they can’t full Service people.
Excellent service and super friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Ordered cookie butter cold brew. I paid and received the drink. There’s no cookie crumbles. I asked about it and he said they ran out.
WHY WOULD YOU NOT SAY THAT BEFORE I PAID FOR IT
If I didn’t ask you weren’t gonna say anything?
Atmosphere: 1
Food: 1
Service: 1
please go somewhere else, manager is very very rude. he/she (not sure of the pronouns) but it was very rude. the manager mentioned that our bagel could not be remade. and that he/she would have to charge us again for the bagel to be remade. the bagel was poorly made and also had a hair in it. seriously a hair.. drive an extra mile but do not go to this location at all cost. for the sake of sanitation and safety guidelines i would suggest you give your money to some other location.
Service: 1
The manager was very rude. She refused to toast my bagel. Avoid going to this location. She wanted to charge me again for toasting thr bagel. Seriously the manager here is a joke .
Atmosphere: 1
Food: 1
Service: 1
If I could leave 0 stars I would have. Whatever you do, absolutely AVOID THIS LOCATION AT ALL COSTS! I went through the drive thru this past Saturday (around 6 p.m) to order a medium iced latte, easy ice. They tried to give me half a drink! They literally filled a medium cup up halfway and told me it was because I asked for easy ice.... little do they know I go to Dunkin every day, sometimes multiple times a day, multiple different locations, so I know this isn't a corporate issue or "protocol". When I asked him to fill my drink up, top it off with almond milk, he refused. After speaking with his manager who was even more rude than he was, she tried telling me the same thing and started yelling at me over the phone.. through the drive thru! Instead of simply pouring a few more OUNCES of MILK, they decided to be rude and refuse to rectify the situation. Apparently they think its better for them to lose the business, lose money, and lose a customer rather than make things right. I ended up asking for my money back. Not only did they lose a customer and lose our business, but they wasted 2 drinks! The situation could have easily been resolved. I ended driving a few miles down the road to the Barrington location and ordered the same exact drink without ANY issues. I even tipped the lady because she was so nice, I recommend going there instead. How funny is that? This location won't survive much longer with the way they're running the business
Atmosphere: 1
Food: 1
Service: 1
The employees at this location work very hard, and try their best to make everything run as smoothly as possible. I know at times there is typically only one or two people working, and you can tell that they are working with what they have. My coffee always comes out great and the employees are always kind.
Atmosphere: 5
Food: 5
Service: 5
The only DD that has no walk in. Papper all over the windows it looks abandoned. I'll make the drive to Country donuts wish it was closer.
Food: 1
Service: 1
The iced coffee is wonderful, the service is fantastic and you get in and out very quickly. Absolutely recommend this location.
Food: 5
Service: 5
Only open for drive thru which in my opinion why even have a storefront. Oh and don't bother trying to walk up they will turn you away. Go to the dunkin farther up the road by thortons or say screw it and hit Starbucks. Waste of time and they never have fresh donuts because they don't throw their old ones out at end of day. Can't wait for something worthy to take this space.
Atmosphere: 1
Everything's good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Delicious gyros, Greek flavors.
Iced vanilla chai was solid ice and basically all vanilla creamer. Not a trace of chai. Also my buddy said every time he goes there the lady is not friendly and often times yelling at the other employees.
Atmosphere: 1
Food: 1
Service: 1
Just close the doors alread! stop stealing customers money!
Atmosphere: 1
Food: 1
Service: 1
Great coffee and iced carmel latte
Knowing the fact that they have front doors and people don’t drive, and they choose to walk to the location ! they will not serve you ! interest. I tried to Go to the drive-through and purchase food for me and my two little girls. They still refuse to sell us food which is sad.! Shouldn’t be open then if they can’t full Service people.
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