Buona - Frankfort
20950 LaGrange Rd, Frankfort
(815) 534-5700
Recent Reviews
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Very good the people are fabulous great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buona Beef \u0026 Rigatoni Marinara Family Pack, Cheese Fries, Ceasar Salad
Great food and service. The order was ready within 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
I've been here three times in the last two weeks! Very good Italian Beef! As well as Pizza and. I have a new go to GOOD fast food place when I'm in the Chicagoland area.
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru on this nice Friday night, Christian at the window had stellar performance as well as Carolina who took my order. Your doing a great job buona keep up the great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buona Beef \u0026 Rigatoni Marinara Family Pack
Food quality was excellent
Service was very good and friendly
MGR also asked me how everything was for me
Told him thank you for a great lunch experience!!!
I'll be back soon
Jim F
Atmosphere: 5
Food: 5
Service: 5
I’ve been to this spot a bunch of times, sometimes ordering for 15+ people, and they always get it right. Super quick, friendly staff, and everything comes out perfect. The team here is definitely doing something right!
Atmosphere: 5
Food: 5
Service: 5
The staff was extremely friendly, and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
They never disappoint. The food is always hot, fresh, and delicious. Their onion rings are the best I have ever had. Their beef and sausage combo sandwich is definitely in the top 3.
Food: 5
Service: 5
Amber M was so kind and welcoming we felt right at home and would frequent this store again just because of her hospitality
Atmosphere: 5
Food: 5
Service: 5
We ordered from this location for an online delivery order recently. The order was delivered without the shake we ordered, which was about $7. I called the restaurant and they said that the delivery person did not pick up the shake and left it on the counter. They offered me a $10 credit to my account or my next order. I agreed to that. A link for the credit was sent to my phone. I clicked the link today to redeem it for an online order. I put the code in and the app said it was not valid. I looked at the code again and underneath it says that I have to redeem it in store only and it was counting down. You only have 15 minutes to use it and then it expires. It was not an actual credit to my account and I wish that had been explained to me. We will not be back because I do not want to continue to pay for things we did not receive.
Service: 1
Restaurantji Recommends
Everything was great!
Atmosphere: 5
Food: 5
Service: 5
This one is very nice. Clean. Friendly staff. Fast service. Well cooked food. Yum.
Atmosphere: 4
Food: 4
Service: 4
Great customer service
Food: 5
Service: 5
Clean and friendly and very timely
Atmosphere: 5
Food: 5
Service: 5
Always friendly and accurate
Atmosphere: 5
Food: 5
Service: 5
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