Dunkin'
20551 LaGrange Rd, Frankfort
(815) 469-3303
Recent Reviews
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Bad and dirty place
Atmosphere: 1
Food: 1
Service: 1
6 dollar meal deal 🔥
Best Dunkin Donuts in town!
Atmosphere: 5
Food: 5
Service: 5
*short version: avoid the drivethru as there are 2 potholes near the window, one is giant (hard to see as it is when you're leaving the window) and will cause damage to your vehicle*
The service is usually great here. The staff is friendly and welcoming.
Consistent coffee which is huge for DD.
Sometimes the donuts can be melty and tossed face down in bags which isn't great. Besides that, I always enjoyed coming here.
I used to come here multiple times a week but stopped due to a massive pothole in the drivethru lane. There is a smaller pothole when driving onto the platform by the window and a massive hole when leaving the platform by the window. It has caused damage to my vehicle so I stopped coming to this location. It has been like this for over 6 months. I asked an employee about it a month ago, she said the manager is aware but still nothing has been done.
Atmosphere: 1
Food: 4
Service: 5
The staff at this location are great. I appreciate everyone of them showing up to serve the rest of us. They are friendly, humorous, and remember their frequent customers.
Atmosphere: 5
Food: 5
Service: 5
Avoid the drive-thru unless you have an off-road vehicle. A giant separation between the concrete slab and pavement (not visible) will cause your vehicle to bottom out leaving the pickup window. Heard the vehicle behind us bottom out too. Has to have damaged hundreds of cars at this point.
The one-star is entirely due to damage to my vehicle (scraped frame and bumper panels). Management, put up a warning sign or fix your crumbling infrastructure already.
Atmosphere: 1
Food: 4
Service: 5
Service was great. Food was nice and hot. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Kid-friendliness: Every child loves doughnuts at anytime
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Egg and Cheese, Bagel
Went here a couple days ago it was my first time at this location. I got a bacon egg and cheese with hash brown and it was pretty good. Later that day I had some of the worst food poisoning I’ve ever had. I was sick for the whole weekend from it. I don’t know what was bad on it particularly but I know it came from the dunkin because that’s all I ate that day. I’m sure other items are still good but I would say stay away from their eggs and bacon if you wanna keep you tummy happy.
Atmosphere: 3
Food: 1
Service: 3
Not friendly at all, morale + plus hospitality is nonexistent. Don't expect any good-morning's from this crew.. ??
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
This location runs incredibly efficiently because of the drive-through employee named Brittany. She always gets everybody's order perfect right and she is lightning speed fast. I will only come here because of her. I met her by going through the drive-through so many times and realizing that the only time things moved, was when she was there. Make sure to thank n tip her every time for her wonderful service and hope that her employer understands how valuable she is to the team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Last week I got my dog a pup cup for free and she even put a munchkin on top, but this week I was told that it will cost $1. I don’t know what kind of scam they got going on over there, but I won’t be going back. My coffee is $3 and they’re going to charge $1 for a little cup of whipped cream! Ridiculous!
Service: 1
These are the worst donuts, they are melty and wet. Worst Dunkin I have ever been to. My drive home was only 2 mins with the air on, and it was not hot out this morning. They came like this from the DD. This isn't the first time I have received donuts that were a mess from here. Not giving them another chance.
Atmosphere: 2
Food: 1
Service: 2
Ordered food and a coffee. Wanted a cup of water foe my daughter and they wanted to charge me $1.00. I'll take my coffee purchases to McDonalds where the customer is appreciated.
Service while using your cell phone. Sorry, I had to bother them. I went in just to purchase coffee grounds. Not very clean, and I really felt like I was disturbing the employees' social hours.
Atmosphere: 3
Food: 5
Service: 1
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