McDonald's
7215 W Lincoln Hwy, Frankfort
(815) 469-0837
Recent Reviews
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Nice lil vibe. Cool workers. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Unlike the McDonald’s in Matteson, this place actually gets my order right without forgetting anything.
Atmosphere: 5
Food: 5
Service: 5
The drive through cashier was rude 1st window black guy with short all black dread December 8th 2025 at 905 pm
Atmosphere: 1
Food: 1
Service: 1
Two weeks ago, I had the most horrible experience at this location. Being a regular customer, most of the employees know that I do not eat pork so most of my food is either the Steak Bagel or egg and cheese biscuit or mc griddle without the pork.
That morning, I decided to get a number 9...the steak and egg bagel. I leave with the food and unfortunately did not check the sandwich before eating thinking everything was fine.
Started eating the bagel, two bites and I immediately tasted that it was not steak but pork.
Returned to the location and after expressing my frustration, the manager on duty was not caring or showed no empathy to my concerns. She just exchanged the items for the correct food and nothing else. Even some of the employees began to laugh which left a bitter taste in my mouth.
Outside of the lack of concern, it also left my stomach upset due to the pork.
No empathy, no compassion no concern. Terrible.
Atmosphere: 1
Food: 1
Service: 4
Too long a wait. Going to the one on Rte. 45 just north of 30 from now on. 1 star b/c 0 was not available. Update 11/2025 - STILL HORRIBLE IN-RESTAURANT EXP. DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 1
There's a reason you guys work at mcdonalds. I try to remember that but Everytime I go there they get worse. What a dump
Atmosphere: 1
Food: 2
Service: 1
They mess up your order every time. Food is cold, long wait time, raw meat, bad service.
Atmosphere: 1
Food: 1
Service: 1
Fries were cold. I was the first person to pull up. The other lane was empty. Then a car pulls up in the other lane, orders, and gets his food before me. I was just getting a big mac and fries. Drive through is a mess. Shut down a lane or pay attention who gets there 1st. I was close to driving off and wish i did.
Atmosphere: 1
Food: 2
Service: 1
Had to wait a while for some strawberry pies, which was fine. Not only were they fresh...but they gave me 2 free cookies for the wait, which were also fresh.
Atmosphere: 4
Food: 5
Service: 5
Incompetent staff. Poor service.
Restaurantji Recommends
Tania is rude and disrespectful. No one told your big built body to work at McDonald’s.
Atmosphere: 1
Food: 5
Service: 1
Clean place fast service
Atmosphere: 5
Food: 5
Service: 5
We order plain burger for my little one and they didn't made it plain.
Very rude, did an UberEats an no agreeing, just rude.
Atmosphere: 3
Service: 2
I love the food and it’s the best
Atmosphere: 5
Food: 5
Service: 5
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