Las islas VIP

3560 River Rd, Franklin Park
(224) 774-7527

Recent Reviews

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Henriette Mintzel

Wow. What a hidden gem!!!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Uribe

I understand why this place was empty on a Friday night at 4:30.
Picked up food after working at the mall all day, drove an hour home. This is the food they gave me.
I callled and asked if I could bring back the food bc the shrimp were over cooked and the divorced octopus was chewy. The manager & chef asked why I waited so long to contact ( I picked up the food at 4:30, drove to the city got home and ate around 5:40ish. I texted the number that I got my rewards link from, around 5:50 asking if this is the food is always like this. No responds. So I called at 6 & they called me back and said the food is like this bc I waited too long to eat it and that seafood needs to be eaten warm. The food was still warm when I got home.
I offered to drive the hour back to them to get a refund and show them the shrimp but they blamed me, I’m not being complicated but this is not $55 worth of shrimp or $100 worth of food.

I’ve never had such dehydrated seafood in my life.

-Shrimp was dried up and it is genuinely over cooked, refer to the photo please *
-Octopus is chopped up not whole like the photos online (honestly seems like they buy precooked chopped up octopus and just heat and serve with sauce)

-Ceviche was good, por lo menos eso está bien

Oh & my fav part of the chefs responds was him telling me that the food was dry bc I took too long but PLEASE I’ve reheated salt & pepper shrimp from Chinese spots and reheated them and it was NOTHING like these “fresh shrimp” 💀 puro lack of responsibility

****note the whole octopus, the one that looks good was posted by someone else on Google the whole reason I ordered it 🙃***

Atmosphere: 1

Food: 1

Service: 2

M “MJ” Juarez

Terrible experience all around. I ordered the seafood soup and was served a large bowl of what was basically flavored water — barely any seafood in it at all. My friends ordered different dishes, and everything seemed like it had been reheated in a microwave. The food did not taste fresh, and nothing came close to authentic Mexican flavor.

We tried talking to the server about the issues, but she was unhelpful and not attentive at all. For the high prices they charge, you'd expect much better quality and service. Sadly, this place completely misses the mark.

Save your money and STAY AWAY from this place!

Atmosphere: 1

Food: 1

Service: 1

Jennifer G

The food was good. Wish the pricing match the portions. This placed is not what it used to be. Not sure what has happened in the last year or so but from the drinks to the service definitely not the best. The drinks were juice with a splash of tequila (barely) then you voice your concerns and they don’t want to change it for a different drink.They did remake it but the odds of the same person who made it the first time making it right the second time are slim. They need an actual bartender instead of having waitress make the drinks. They are expensive as it is and for them to taste juiced/watered down, no thanks.
Live music is so loud you can barely have a conversation.

I used to love this place. But now it feels like they care more about money than customers. What a shame. Won’t be returning.

Atmosphere: 3

Food: 3

Service: 3

Josefina Sanchez

Excellent food and service.

Atmosphere: 5

Food: 5

Service: 5

Andrea Hernandez

The food was outstanding. I personally had the shrimp cocktail, one of the best I've had. Drinks were top notch. Margarita me every time.

Atmosphere: 5

Food: 5

Service: 5

Ale Blanco

Very delicious food, excellent service.

Atmosphere: 5

Food: 5

Service: 5

Bianca Arias

Regarding the food, we ordered a lobster president and it was not well cooked, as were the shrimp and the tilapia, everything was overcooked, the bitter tilapia is a seafood restaurant, so they must know how to give good presentation and make them fresh, the atmosphere is good, the service is good, worse It was not a good food experience.

Atmosphere: 4

Food: 2

Service: 3

Sonia Hernandez

Great service Sara

Atmosphere: 5

Food: 5

Service: 5

Idalia orengo

Yummy!!!

Atmosphere: 5

Food: 5

Service: 5

Carlos Edgar Maya Flores

Excellent service and especially with Sara we had a delicious meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood

David Suárez Tercero

Excellent

Kimberly Garcia

Everything is very rich. The food was delicious. And I loved the drinks, all very delicious!!

Gignac Málaga

Very delicious food ? I recommend it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Huachinango Al Gusto, Botana Playa Y Mar

Vick C

The seafood pasta was not too spicy, but it was enough for two people. My wife wasn't pleased with her shrimp and fish tacos. They were soggy and flavorless.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Tostada De Ceviche, Ceviche De Pescado, Seafood

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