McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
957 Gear St, Galena
(815) 777-2600
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McDonald's Reviews
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Today I visited McDonald's for a McChicken and a blue raspberry frozen. Once I paid for my order and moved up to the window I was given my frozen and told to pull forward for my McChicken. I stated I did not want to pull out it was pouring rain there was no one ahead of me or behind me. I was then told I did not have a choice but needed to pull forward once again. When I refused I was told that they would give me a refund that my business was not appreciated. Once I received my...read full review
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
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McDonald's is known for its classic hamburger and fries, which are well-prepared at this location. The service is friendly, and the restaurant is generally clean, although tables can be greasy and may not be cleaned often. While the drive-thru moves quickly, customers may still experience some wait times, even when no other cars are in line. Sometimes, customers are asked to pull forward and wait for their food, even for just a cheeseburger, which can be unexpected. On rare occasions, the wait can be quite long, but the manager often comes out with an apology and a coupon for a free meal, showing kindness and good customer service.
The food quality has been praised as very good at times, but recent visits have noted issues with food being warm and incorrect orders. It is also mentioned that the prices are low compared to other places, which is a plus. The restaurant is kid-friendly with a nice kids' meal and has plenty of free parking. It offers limited vegetarian options, mainly suited for those looking for junk food. Some staff members can be rude and may mess up orders, missing items and not always apologizing. Overall, the location provides easy access and a variety of menu options, with some staff members, like Margaret, providing excellent service.