McDonald's

Name: McDonald's
Address: 957 Gear St, Galena, Illinois, 61036, US
Telephone: (815) 777-2600
Price range: $
Rating: 3

$ • Fast Food, Coffee Shops, Burgers

Hours:
957 Gear St, Galena
(815) 777-2600

Menu Order Online

About McDonald's

McDonald's is known for its classic hamburger and fries, which are well-prepared at this location. The service is friendly, and the restaurant is generally clean. While the drive-thru moves quickly, customers may still experience some wait times, even when no other cars are in line. Sometimes, customers are asked to pull forward and wait for their food, even for just a cheeseburger, which can be unexpected. On rare occasions, the wait can be quite long, but the manager often comes out with an apology and a coupon for a free meal, showing kindness and good customer service. The food quality has been praised as very good at times, but there have been recent visits where the food was not as good. The restaurant is kid-friendly with a nice kids' meal and has plenty of free parking. It offers limited vegetarian options, mainly suited for those looking for junk food. The staff can be rude and may sometimes mess up orders, missing items and not always apologizing. Overall, the location provides easy access and a variety of menu options, with some staff members, like Margaret, providing excellent service.