Not only did I doordash this dogfood for $40, they completely screwed up the entire order. Got a pizza sub no marinara, they still out marinara on it. Which it is what it is, but then the sandwich is completely cold and not warm at all? and this is two different sandwiches that are cold. Thanks for stealing my money!!
Atmosphere: 1
Food: 1
Service: 1
Madison W
My son and I had the most pleasant interaction today at the Galena subway. The two men working were super kind and friendly, the store was clean, and the sandwiches were really good! I'll be honest I don't usually choose Subway over other fast casual options, but I'll definitely stop back at the one in Galena on my way through again. It's nice to interact with friendly people who take pride in their work.
Atmosphere: 5
Food: 5
Service: 5
Scott Seifert
Subway sends out coupons in the mail and this place won't take them, what a joke!
Joseph Decarlo
Placed an order online, when I went to pick up the lady behind the counter said she had no record of my order. Pulled up the confirmation email she just kept saying she doesn't have anything. Asked about my refund she said I had to contact customer service. I emailed customer service, and the owner of this location replied and basically said cell service is bad in Galena and it wasn't their fault. I responded back that the money was taken out of my bank account and the order was PAID FOR. So they basically refused to give me an order that was paid for. Thieves. Avoid this location at all costs!
J J (Lovethyhood)
Can’t place orders online, not even an option when selecting a location. This location does not honor coupons for their basic turkey sandwiches. I will not be returning EVER.
Atmosphere: 1
Food: 1
Service: 5
David Becvar
Subway is just average these days.
Atmosphere: 3
Food: 3
Service: 3
Kit Hollows
I want to thank the girl who made my sandwich! I had done an online order and mentioned a food allergy forgetting to add it was garlic. She went ABOVE and beyond and I can begin to thank her enough! I will definitely be coming again!
Atmosphere: 5
Food: 5
Service: 5
Inge B
Vandaag geholpen door 2 ontzettend aardige dames! Echt compliment voor deze 2. Uiterst vriendelijk en niets was teveel. Compliment!
Atmosphere: 5
Food: 5
Service: 5
Amy Igou
Cleanest subway I have been to for quite a while. Friendly workers that quickly resolved a minor issue.
There is a nice selection of sandwiches, sandwich bread, cheese and toppings. I'd like that you can have your sandwich toasted if you prefer. The restaurant has a lot of available tables, high chairs and even wheelchair accessible tables.
Vegetarian options: I tried the vegetarian patty sandwich. I liked that it gave me protein in addition to the cheese but came with a sandwich, but the flavor was lacking in my personal opinion. At least a vegetarian has a couple options on the menu.
Parking: There are plenty of free parking spots around the restaurant.
Kid-friendliness: This is a kid friendly, casual restaurant with booster seats and high chair availability.
Wheelchair accessibility: The tables that are wheelchair accessible are clearly marked.
Atmosphere: 5
Food: 4
Service: 5
Kayla Davis
I was the only customer. The place was clean. The staff was friendly and made my sandwich exactly how I wanted it. Will stop again when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
Josh Brink
Great Subway!
Atmosphere: 5
Food: 5
Service: 5
mick warner
Sandwich was great.
Atmosphere: 4
Food: 4
Service: 4
Jamie Rabe
I wish I had asked the name of the guy working, because he was outstanding! He was one of 3 people working, and he greeted every customer that came through the door. Super friendly! He also continued to engage with multiple customers about their orders (in an over-and-above fashion) while making orders. I was picking up an online order, and after another employee had already checked in with me, he did also, and offered to give me a cup for water while I waited. He warned me politely to get a good grip on my bag as I took my order and wished me a good evening. I told him he was doing a really GOOD JOB!
Always a good sandwich
Atmosphere: 5
Food: 5
Service: 5
Not only did I doordash this dogfood for $40, they completely screwed up the entire order. Got a pizza sub no marinara, they still out marinara on it. Which it is what it is, but then the sandwich is completely cold and not warm at all? and this is two different sandwiches that are cold. Thanks for stealing my money!!
Atmosphere: 1
Food: 1
Service: 1
My son and I had the most pleasant interaction today at the Galena subway. The two men working were super kind and friendly, the store was clean, and the sandwiches were really good! I'll be honest I don't usually choose Subway over other fast casual options, but I'll definitely stop back at the one in Galena on my way through again. It's nice to interact with friendly people who take pride in their work.
Atmosphere: 5
Food: 5
Service: 5
Subway sends out coupons in the mail and this place won't take them, what a joke!
Placed an order online, when I went to pick up the lady behind the counter said she had no record of my order. Pulled up the confirmation email she just kept saying she doesn't have anything. Asked about my refund she said I had to contact customer service. I emailed customer service, and the owner of this location replied and basically said cell service is bad in Galena and it wasn't their fault. I responded back that the money was taken out of my bank account and the order was PAID FOR. So they basically refused to give me an order that was paid for. Thieves. Avoid this location at all costs!
Can’t place orders online, not even an option when selecting a location. This location does not honor coupons for their basic turkey sandwiches.
I will not be returning EVER.
Atmosphere: 1
Food: 1
Service: 5
Subway is just average these days.
Atmosphere: 3
Food: 3
Service: 3
I want to thank the girl who made my sandwich! I had done an online order and mentioned a food allergy forgetting to add it was garlic. She went ABOVE and beyond and I can begin to thank her enough! I will definitely be coming again!
Atmosphere: 5
Food: 5
Service: 5
Vandaag geholpen door 2 ontzettend aardige dames! Echt compliment voor deze 2. Uiterst vriendelijk en niets was teveel. Compliment!
Atmosphere: 5
Food: 5
Service: 5
Cleanest subway I have been to for quite a while. Friendly workers that quickly resolved a minor issue.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
There is a nice selection of sandwiches, sandwich bread, cheese and toppings. I'd like that you can have your sandwich toasted if you prefer. The restaurant has a lot of available tables, high chairs and even wheelchair accessible tables.
Vegetarian options: I tried the vegetarian patty sandwich. I liked that it gave me protein in addition to the cheese but came with a sandwich, but the flavor was lacking in my personal opinion. At least a vegetarian has a couple options on the menu.
Parking: There are plenty of free parking spots around the restaurant.
Kid-friendliness: This is a kid friendly, casual restaurant with booster seats and high chair availability.
Wheelchair accessibility: The tables that are wheelchair accessible are clearly marked.
Atmosphere: 5
Food: 4
Service: 5
I was the only customer. The place was clean. The staff was friendly and made my sandwich exactly how I wanted it. Will stop again when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
Great Subway!
Atmosphere: 5
Food: 5
Service: 5
Sandwich was great.
Atmosphere: 4
Food: 4
Service: 4
I wish I had asked the name of the guy working, because he was outstanding! He was one of 3 people working, and he greeted every customer that came through the door. Super friendly! He also continued to engage with multiple customers about their orders (in an over-and-above fashion) while making orders. I was picking up an online order, and after another employee had already checked in with me, he did also, and offered to give me a cup for water while I waited. He warned me politely to get a good grip on my bag as I took my order and wished me a good evening. I told him he was doing a really GOOD JOB!
Atmosphere: 5
Food: 5
Service: 5
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