Steak ’n Shake
1066 N Henderson St, Galesburg
(309) 306-0238
Recent Reviews
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Great steak burgers and unique fries. My go to for over 50 years.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frisco Melt Combo, 5 Way Chili Mac Triple Steakburger Cheese Fries, The Original Double 'N Cheese Steakburger
Awesome food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Disgusting customer service, we are new to the city and until now we had loved everything, but in this establishment the experience was horrible. I ended up throwing everything in the trash, because they might have even spit in my food.
Atmosphere: 1
Food: 1
Service: 1
Great, fast service. Very chill and relax restaurant.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak Burger
So much better than Freddys! I wish we had one in Espanola!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
The drive through lady was bent down staring hard into my car, claimed she was trying to look at my baby in the back seat, but the whole interaction was really weird. Both of our shakes had holes in the bottom and were leaking on us. My partner’s strawberry shake had a long curly black hair in it. I originally ordered a #5 single garlic steak burger meal, they charged me for a #10 double, which was fine until I opened the burger to find only one patty. I had to ask for the cheese sauce I paid for and then when they gave it to me, it wasn’t even halfway full, maybe a third of the way. I will say, this is one of the first times they actually did add ketchup to my burger when asked.
Atmosphere: 1
Food: 2
Service: 1
We decided to give him a chance for the first time and we were disappointed. We'll never come back. the service was nefarious and those who attended me made me pass to the window and took the order again when they told me before they had heard what I ordered. they told me to park and when I took it the gentleman looked at me, he extended his hand giving me the bag with two fingers and turned his eyes up, a defrauded action. Today 9:40 pm. We had to throw away the hamburgers as a precaution.
Atmosphere: 1
Food: 1
Service: 1
Stop by after work, out of my way to grab the garlic burger and get g ome to a PLAIN cheese burger!
Service: 1
I had to wait 15 minutes for food
They forgot what food I order
And the person at the window was not nice
management sucks. coordination between window and cooks is not good.
when asked why, the manager says “we’re still training..”
essentially blaming on new employees..
this is due to poor management.
expensive for what im getting
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Service was great!!! Jade is the best.
Fast service and food consistent with what I’m use to.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Frisco Melt Combo, Side Cheese Sauce
Immediately a bad impression with the way the entry enclosure smelled. The floor is what made me write a review. I couldn't believe how it felt to just stand on it. It was so greasy that while standing in one place, my feet started sliding on their own! Not in one spot-- everywhere we stood/walked. Not only gross, but not safe. Rugs really need a good shake and vacuum. While we were eating (table near the counter), the guys in the kitchen were yelling, laughing and belching loudly enough that it was rude and inappropriate. We walked out saying never again. 2 stars because my husband enjoyed his burger.
The food was probably a 6/10 but I had to wait 15 minutes in the drive thru to receive the food. It seems they eye shot staffed so I understand and the customer service was actually very kind. I would come back to this location. Although, I don’t think it’s as good as it used to be when I was a kid and eating in there was a treat.
Vegetarian options: I would not recommend for vegetarian options
Dietary restrictions: They do have lower calorie options
Parking: Free parking lot but can be difficult to find parking when busy
Kid-friendliness: They do have kid menu items
Wheelchair accessibility: They have handicap parking right in front of building
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Steak Burger, Side Cheese Sauce
Price was great! Cheaper than a lot of fast food places I go to. Food was okay. Guy at the drive-thru was rude. I mentioned that I didn't see the ketchup I had orderedPlay rudely told me you have to ask for ketchup if you want to get it in the first place
Atmosphere: 3
Food: 3
Service: 3
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