What's the point of having a mobile order this place 10 minutes before you get to this location. Then you wait 20 minutes in a line and you still get pulled over to wait another 15 minutes for your food. The whole point of a mobile order is to get in and get out fast. I know you can't control the lines but a mobile order was put in 30 minutes prior to reaching your window and it's not ready? Also you should be able to run this line out of here faster than that. X fast food manager speaking here. It's sad service has gone down so much
Atmosphere: 4
Food: 4
Service: 1
Autumn Stoedter
I was lost on my way home and needed to stop some place to get free wifi, I decided screw it I'll get some McDonald's breakfast, there was a manager working that lit up the entire room because he was in such a good mood the rest of the crew followed suit. It's tough getting up early and feeling customer service(y) good job fellas definitely impressed by the kind atmosphere, it's refreshing from your normal McDonald's experience.
Atmosphere: 5
Food: 5
Service: 5
Owen Weber
i order 2 large chocolate shakes to go and two large fries and i got 2 small vanilla shakes and two small fries.
Atmosphere: 1
Food: 5
Service: 1
Darth Daddy
Where to start the food was fresh but the service in the drive in was horrible to say it nicely. The one taking my order seemed irritated when I requested an extra fry in the kids meal which they completely did not even put one of them in my kids meal. So to say it nicely I would rather of finished driving the 15 to 20 minutes to a McDonald's that is closer to me and take a gamble of them giving me a reg coke when I order a diet then deal with this McDonald's again. Because the Big Mac that was in my order did not have Mac sauce. Which makes it a what??? Would not recommend to anyone, that simple.
Food: 4
Service: 1
William Davis
Not a soul in the drive through, empty parking lot, â 8 staff members, closed lobby early with a paper sign on the door due to âlow staff.â Lame and disrespectful. We watched them put the sign up.
Atmosphere: 1
Food: 4
Service: 1
Matthew Darnall
I tried to come into the McDonaldâs and the manger said we are not allowed a super nice employee named Brenden tried to get us in but a big mean manager named JD said we canât come in. BUT IT WAS ONLY 9PM!!!!! Give the young man a raise and fire the manager. He said they were understaffed when no one is here and had 8 employees working.
Atmosphere: 1
Food: 3
Service: 1
Joshua Milroy
There do not seem to very many good McDonald's locations anymore, I'm glad this is an exception!
Ally
The lobby absolutely reeked inside the building
Travis Kramer
Mobil order is the only way Iâd eat here itâs 1/2 the cost of inside be smart save money
Quantity and quality are very poor! Staff is very poor. Wrong order was given ! Cold fries! Actually disgusting! Won't go there ever again. A bunch of kids running restaurant.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Big Mac, Quarter Pounder Hamburger, Filet-O-Fish
Braden Johnson
I live in Indiana and stop at this McDonald's every time I visit my girlfriend in Iowa. Let me start by saying that this is the best McDonald's I've ever been to. I honestly can't remember the last time I've had fast food this good, It reminds me of when I used to get it as a little kid. Over the past few years I feel like quality of McDonalds, in general, has gone down a bit, but apparently this isn't the case in Geneseo, Illinois. All of the employees and customers are so kind, I've never seen anything like it. I feel like I'm at a whole different restaurant compared to one's closer to home.
I will say, I was absolutely devested to learn that the lobby was closed for renovations last week, I'm hoping it's open this weekend.
Other than that, the location is convenient for people traveling on I-80, only being about 30 seconds down the road.
Brandon Wyatt
I got a coke with light ice and a McChicken sandwich this afternoon. The McChicken sandwich was super hot it's one of the first times I've ever gotten fresh food from a McDonald's and I was pleasantly pleased
Atmosphere: 5
Food: 5
Service: 5
Selena Gonzalez
Extremely unsanitary, I used to work here and they donât wear gloves when dropping raw products, they donât wear gloves when picking up meat or condiments that they put on your food. They also arenât sanitary when it comes to drinks or touching French fries as well. I recently went to this store to see if it was as bad as it was while I worked there and I saw one of the supervisors yelling at one of their employees, very unprofessional. The lobby is disgusting and so are the bathrooms, there is literally feces spread through the womenâs restroom. This location should be closed down for how unsanitary, distrusting and unprofessional it is. It is the definition of violating any type of restraint health code and is unsafe food sanitation towards customers.
Atmosphere: 1
Food: 1
Service: 1
Riki
Friendly people, quick food, and a dining room as clean as a surgical suite. What's not to enjoy?
THIS ISNT MY NUGGETS MAN đđ
Atmosphere: 1
Food: 1
Service: 1
What's the point of having a mobile order this place 10 minutes before you get to this location. Then you wait 20 minutes in a line and you still get pulled over to wait another 15 minutes for your food. The whole point of a mobile order is to get in and get out fast. I know you can't control the lines but a mobile order was put in 30 minutes prior to reaching your window and it's not ready? Also you should be able to run this line out of here faster than that. X fast food manager speaking here. It's sad service has gone down so much
Atmosphere: 4
Food: 4
Service: 1
I was lost on my way home and needed to stop some place to get free wifi, I decided screw it I'll get some McDonald's breakfast, there was a manager working that lit up the entire room because he was in such a good mood the rest of the crew followed suit. It's tough getting up early and feeling customer service(y) good job fellas definitely impressed by the kind atmosphere, it's refreshing from your normal McDonald's experience.
Atmosphere: 5
Food: 5
Service: 5
i order 2 large chocolate shakes to go and two large fries and i got 2 small vanilla shakes and two small fries.
Atmosphere: 1
Food: 5
Service: 1
Where to start the food was fresh but the service in the drive in was horrible to say it nicely. The one taking my order seemed irritated when I requested an extra fry in the kids meal which they completely did not even put one of them in my kids meal. So to say it nicely I would rather of finished driving the 15 to 20 minutes to a McDonald's that is closer to me and take a gamble of them giving me a reg coke when I order a diet then deal with this McDonald's again. Because the Big Mac that was in my order did not have Mac sauce. Which makes it a what??? Would not recommend to anyone, that simple.
Food: 4
Service: 1
Not a soul in the drive through, empty parking lot, â 8 staff members, closed lobby early with a paper sign on the door due to âlow staff.â Lame and disrespectful. We watched them put the sign up.
Atmosphere: 1
Food: 4
Service: 1
I tried to come into the McDonaldâs and the manger said we are not allowed a super nice employee named Brenden tried to get us in but a big mean manager named JD said we canât come in. BUT IT WAS ONLY 9PM!!!!! Give the young man a raise and fire the manager. He said they were understaffed when no one is here and had 8 employees working.
Atmosphere: 1
Food: 3
Service: 1
There do not seem to very many good McDonald's locations anymore, I'm glad this is an exception!
The lobby absolutely reeked inside the building
Mobil order is the only way Iâd eat here itâs 1/2 the cost of inside be smart save money
Restaurantji Recommends
Quantity and quality are very poor! Staff is very poor. Wrong order was given ! Cold fries! Actually disgusting! Won't go there ever again. A bunch of kids running restaurant.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Big Mac, Quarter Pounder Hamburger, Filet-O-Fish
I live in Indiana and stop at this McDonald's every time I visit my girlfriend in Iowa. Let me start by saying that this is the best McDonald's I've ever been to. I honestly can't remember the last time I've had fast food this good, It reminds me of when I used to get it as a little kid. Over the past few years I feel like quality of McDonalds, in general, has gone down a bit, but apparently this isn't the case in Geneseo, Illinois. All of the employees and customers are so kind, I've never seen anything like it. I feel like I'm at a whole different restaurant compared to one's closer to home.
I will say, I was absolutely devested to learn that the lobby was closed for renovations last week, I'm hoping it's open this weekend.
Other than that, the location is convenient for people traveling on I-80, only being about 30 seconds down the road.
I got a coke with light ice and a McChicken sandwich this afternoon. The McChicken sandwich was super hot it's one of the first times I've ever gotten fresh food from a McDonald's and I was pleasantly pleased
Atmosphere: 5
Food: 5
Service: 5
Extremely unsanitary, I used to work here and they donât wear gloves when dropping raw products, they donât wear gloves when picking up meat or condiments that they put on your food. They also arenât sanitary when it comes to drinks or touching French fries as well. I recently went to this store to see if it was as bad as it was while I worked there and I saw one of the supervisors yelling at one of their employees, very unprofessional. The lobby is disgusting and so are the bathrooms, there is literally feces spread through the womenâs restroom. This location should be closed down for how unsanitary, distrusting and unprofessional it is. It is the definition of violating any type of restraint health code and is unsafe food sanitation towards customers.
Atmosphere: 1
Food: 1
Service: 1
Friendly people, quick food, and a dining room as clean as a surgical suite. What's not to enjoy?
Atmosphere: 5
Food: 5
Service: 5
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