Ordered a breakfast sandwich, added extra bacon & did not get it, on top of that the sandwich was absolutely drenched in sauce. I had to use paper towels to wipe it off. Usually this store is OK at best but it’s just getting worse. I’d grab a bit somewhere else if you’re trying to decide.
Atmosphere: 2
Food: 1
Service: 2
S A
Just came here to get a sub for my Daughter. She tried to bite into the bread and it was so hard. Subway is known for their fresh bread. Though the service was nice the lack of efficiency was not good. We had to throw the sandwich out. Not ok!
Rich Petrelli
Stale churros and pretzel sticks. Hard and gross. It felt like I was biting into beef jerky with every bite of the pretzel and the churro.
The woman behind the counter tee was going to charge us $16 for cookies! Then she finally said that she included two strawberry bite deserts but we weren’t going to get them until we asked why the cookies were so expensive.
This was the worst subway we have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Brock “tekchip” Hatfield
The food is usually fine. Regular Subway fare. However, in the evening especially, orders are wrong.
The service is often very slow. Again evenings are often the worst. I've spent up to 10 minutes in drive through waiting for a sandwich, with no modifications or specializations, while I was the only one in drive and maybe 2 cars in parking spaces in front. There are other businesses in the same strip so those vehicles might not even be Subway customers.
The touch screen for drive through is often unfathomably bad. It takes 3-4 attempts at touching almost every single item or button every single time. I've pulled up a few times, tried to start an order, and driven away because that touchscreen is so damn bad.
TL;DR food is Subway standard. Almost everything else about the experience is somewhere between unremarkable and atrocious.
Edit: Clearly they don't read reviews. I receive incorrect orders at least 50% of the time. Today, which promoted this edit, I ordered a Mexicali club which had no guac or majority of the veg I had selected. Somehow they got the banana peppers, salt, and pepper but no other veg on it. They also somehow gave me one correct cooki and one wrong cookie. That drive through screen, still horrible to use. I'd quit going here but it's still the only healthy-ish joint with a drive through in Geneseo.
Atmosphere: 3
Food: 1
Service: 2
Scott Wright
Ordered a for long cookie it cost 5. It was terrible, it was warmed up cookie dough is the best way to describe it . DO NOT BUY ONE!
Atmosphere: 3
Food: 1
Service: 3
Cheryl Ince
Food was awesome. Everyone is SO nice,, except for one woman. She was unfriendly to customers, as if we were bothering her. Also very rude to co-workers right in front of customers. Next time I walk in & see her working, I'll walk out.
Ryan C Iest
Barb was a special kind of grumpy. The other employees were great. Barb was rude to customers and the others she worked with. Also the new set up where they discourage customization is horrible. You can’t see how the sandwich is made anymore.
Atmosphere: 2
Food: 4
Service: 2
K Z
Food was great, but the employees about couldn't make the food right, because they were to busy arguing ?
My friend Lucas enjoyed his experience
Nicholas Guidodine
Atmosphere: 1
Food: 1
Service: 1
Ordered a breakfast sandwich, added extra bacon & did not get it, on top of that the sandwich was absolutely drenched in sauce. I had to use paper towels to wipe it off. Usually this store is OK at best but it’s just getting worse. I’d grab a bit somewhere else if you’re trying to decide.
Atmosphere: 2
Food: 1
Service: 2
Just came here to get a sub for my Daughter. She tried to bite into the bread and it was so hard. Subway is known for their fresh bread. Though the service was nice the lack of efficiency was not good. We had to throw the sandwich out. Not ok!
Stale churros and pretzel sticks. Hard and gross. It felt like I was biting into beef jerky with every bite of the pretzel and the churro.
The woman behind the counter tee was going to charge us $16 for cookies! Then she finally said that she included two strawberry bite deserts but we weren’t going to get them until we asked why the cookies were so expensive.
This was the worst subway we have ever been to.
Atmosphere: 1
Food: 1
Service: 1
The food is usually fine. Regular Subway fare. However, in the evening especially, orders are wrong.
The service is often very slow. Again evenings are often the worst. I've spent up to 10 minutes in drive through waiting for a sandwich, with no modifications or specializations, while I was the only one in drive and maybe 2 cars in parking spaces in front. There are other businesses in the same strip so those vehicles might not even be Subway customers.
The touch screen for drive through is often unfathomably bad. It takes 3-4 attempts at touching almost every single item or button every single time. I've pulled up a few times, tried to start an order, and driven away because that touchscreen is so damn bad.
TL;DR food is Subway standard. Almost everything else about the experience is somewhere between unremarkable and atrocious.
Edit: Clearly they don't read reviews. I receive incorrect orders at least 50% of the time. Today, which promoted this edit, I ordered a Mexicali club which had no guac or majority of the veg I had selected. Somehow they got the banana peppers, salt, and pepper but no other veg on it. They also somehow gave me one correct cooki and one wrong cookie. That drive through screen, still horrible to use. I'd quit going here but it's still the only healthy-ish joint with a drive through in Geneseo.
Atmosphere: 3
Food: 1
Service: 2
Ordered a for long cookie it cost 5. It was terrible, it was warmed up cookie dough is the best way to describe it . DO NOT BUY ONE!
Atmosphere: 3
Food: 1
Service: 3
Food was awesome. Everyone is SO nice,, except for one woman. She was unfriendly to customers, as if we were bothering her. Also very rude to co-workers right in front of customers. Next time I walk in & see her working, I'll walk out.
Barb was a special kind of grumpy. The other employees were great. Barb was rude to customers and the others she worked with. Also the new set up where they discourage customization is horrible. You can’t see how the sandwich is made anymore.
Atmosphere: 2
Food: 4
Service: 2
Food was great, but the employees about couldn't make the food right, because they were to busy arguing ?
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
I this is a nice Subway if you're in the neighborhood it's a good place to snatch up some food and eat there or back at
Atmosphere: 4
Food: 5
Service: 5
The staff was friendly but the bread for my sandwich was over baked, dry and hard to bite
Atmosphere: 5
Food: 2
Service: 5
Great for something quick and great on a hot day.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Boss
Eat that sub! Always the goods :)
The workers are polite. The atmosphere is very nice and clean as well. ?
Atmosphere: 5
Food: 5
Service: 5
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