There was mold on my sandwich and food on the floor I told the manager and he said I don't give a damn
Food: 1
Service: 1
Kurtis Decker
The Subway in Gibson city has a nice atmosphere. The young people employed there were kind and quick. There were handful of customers and they handled each customers request with patients and they got our orders correct.
Atmosphere: 5
Food: 5
Service: 5
slknuth
My wife and I took our three grandsons there for lunch today and had a total bill of $80 +. The buffalo chicken sandwich was uneatable because of the amount of sauce put it, rendering the bread totally soggy. We asked for another half of white bread to remake the sandwich. We thought that after spending $80 we would have been given a new piece of bread. Wrong. We had to buy a half piece of bread for $6.00. After some lengthy discussion with the manager on our way out did he offer us three cookies as compensation. This was very poor customer service for us noting that we are frequent customers
Atmosphere: 4
Food: 4
Service: 2
Hattie Garland
I ordered through the app, and when I picked it up, it said it was ready in the app; however I waited another 20 minutes for my food as well when I got home and checked one of my sandwiches was wrong. I ordered a chicken bacon ranch and received the chicken teriyaki. When I tried to call the store and let them know I received the wrong sandwich, no one answered and I tried back 3 times and no one answered. Overall disappointed.
Atmosphere: 2
Food: 3
Service: 2
Chris Gutting
Went to order and the woman came out the back and started lecturing me about how I parked in the parking lot and how they were not at fault if I were to get hit in the parking lot.I got law school in 3 minutesNot a hi or how may I help you.What a clown of a woman. 2pm 4/22/24.Notice how no one responds to reviews. Shows uncaringOh after hearing lecture I left without ordering
Atmosphere: 1
Food: 1
Service: 1
alex goff
Alexa Weston and Jessica are the best they're always so nice and friendly when I come in I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Foot Long Tuna, Cookies
Monica Nolte
Very disappointed!! Staff acted as if they were put out to have to wait on customers. Before 6 pm and out of meatballs, shredded mozzarella and chocolate chip cookies on a Friday night!
Atmosphere: 1
Food: 1
Service: 1
Jesse Carman
Service and speed has greatly improved since going to new ownership a couple years ago. Easy and great for a quick lunch or
John was awesome. Both he and his coworker were very attentive and fast! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Jean Claude Angri
John was awesome. Both he and his coworker were very attentive and fast! Thanks again!
Candice Biesboer
My husband and I have been going to this Subway for Years and have never been treated the way we were this morning Ever! Upon walking in the lady came up and rudly asked what we wanted, my husband asked for Italian herb and cheese and she snapped at him that they only had white, wheat and Flatbread acting like his request was an inconvenience,so once he chose she continued to have attitude through making his sandwich. She asked if his and mine were all we were getting and I stated yes, as mine was being made my husband was trying to get our kiddos to the car, she yelled at him that he can't leave until it's paid for so I quickly put my card in the terminal, he stated it's paid for and she rudly told him not yet it's not! He told her she was rude and needed to work on her customer service skills. He wasn't wrong, the other young lady considering what happened was super sweet and helpful. This lady who I can only emagine is a manager of some sort clearly needs put in check, there is no reason to be rude to customers and act like they're an inconvience! What an awful experience I truly hope the owners fix this issue.
Atmosphere: 1
Food: 4
Service: 1
Bella Clark
Came in to subway here in Gibson on Monday May 8th around 650pm. As a former subway employee at another location there was no team effort. Lots of cross contamination with the meats. They did not use the deli wrap at the beggining it was prepared on the cutting bored and also the cashier was drinking a drink at the register. With that the plus side was when we walked in we were greated right always.
There was mold on my sandwich and food on the floor I told the manager and he said I don't give a damn
Food: 1
Service: 1
The Subway in Gibson city has a nice atmosphere. The young people employed there were kind and quick. There were handful of customers and they handled each customers request with patients and they got our orders correct.
Atmosphere: 5
Food: 5
Service: 5
My wife and I took our three grandsons there for lunch today and had a total bill of $80 +. The buffalo chicken sandwich was uneatable because of the amount of sauce put it, rendering the bread totally soggy. We asked for another half of white bread to remake the sandwich. We thought that after spending $80 we would have been given a new piece of bread. Wrong. We had to buy a half piece of bread for $6.00. After some lengthy discussion with the manager on our way out did he offer us three cookies as compensation. This was very poor customer service for us noting that we are frequent customers
Atmosphere: 4
Food: 4
Service: 2
I ordered through the app, and when I picked it up, it said it was ready in the app; however I waited another 20 minutes for my food as well when I got home and checked one of my sandwiches was wrong. I ordered a chicken bacon ranch and received the chicken teriyaki. When I tried to call the store and let them know I received the wrong sandwich, no one answered and I tried back 3 times and no one answered. Overall disappointed.
Atmosphere: 2
Food: 3
Service: 2
Went to order and the woman came out the back and started lecturing me about how I parked in the parking lot and how they were not at fault if I were to get hit in the parking lot.I got law school in 3 minutesNot a hi or how may I help you.What a clown of a woman. 2pm 4/22/24.Notice how no one responds to reviews. Shows uncaringOh after hearing lecture I left without ordering
Atmosphere: 1
Food: 1
Service: 1
Alexa Weston and Jessica are the best they're always so nice and friendly when I come in I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Foot Long Tuna, Cookies
Very disappointed!! Staff acted as if they were put out to have to wait on customers. Before 6 pm and out of meatballs, shredded mozzarella and chocolate chip cookies on a Friday night!
Atmosphere: 1
Food: 1
Service: 1
Service and speed has greatly improved since going to new ownership a couple years ago. Easy and great for a quick lunch or
Atmosphere: 3
Food: 4
Service: 4
Very friendlyFast serviceSandwich is made neatly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Philly
PRICEY!
Restaurantji Recommends
John was awesome. Both he and his coworker were very attentive and fast! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
John was awesome. Both he and his coworker were very attentive and fast! Thanks again!
My husband and I have been going to this Subway for Years and have never been treated the way we were this morning Ever! Upon walking in the lady came up and rudly asked what we wanted, my husband asked for Italian herb and cheese and she snapped at him that they only had white, wheat and Flatbread acting like his request was an inconvenience,so once he chose she continued to have attitude through making his sandwich. She asked if his and mine were all we were getting and I stated yes, as mine was being made my husband was trying to get our kiddos to the car, she yelled at him that he can't leave until it's paid for so I quickly put my card in the terminal, he stated it's paid for and she rudly told him not yet it's not! He told her she was rude and needed to work on her customer service skills. He wasn't wrong, the other young lady considering what happened was super sweet and helpful. This lady who I can only emagine is a manager of some sort clearly needs put in check, there is no reason to be rude to customers and act like they're an inconvience! What an awful experience I truly hope the owners fix this issue.
Atmosphere: 1
Food: 4
Service: 1
Came in to subway here in Gibson on Monday May 8th around 650pm. As a former subway employee at another location there was no team effort. Lots of cross contamination with the meats. They did not use the deli wrap at the beggining it was prepared on the cutting bored and also the cashier was drinking a drink at the register. With that the plus side was when we walked in we were greated right always.
Atmosphere: 1
Food: 2
Service: 1
No real complaints.
Atmosphere: 5
Food: 4
Service: 5
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