I did an online order today, always easy to do to be able go pick it up and head home after work. It wasn't a big order just 2 sandwiches made differently. And of course my sandwich was fully made wrong. It was a BLT with just cheese and veggie toppings no sauces or anything. I live 25mins away from Gibson. And since it was an online order I didn't think I needed to check it. So I got home and my BLT was made like the other sandwich I ordered (and that one was suppose to be a 6in and it was a footlong also) and it was missing it's cheese which i paid for double cheese. I dont get sauces because I dont like any and add my own at home. I couldn't eat my sandwich. I tried calling the store multiple times no one would pick up the phone at all. And the mailbox is full so can't even ask to be called back. And I'm not going to drive all the way back and waste my gas. I'm so tired of someone messing up my order. Literally had a paper in front of you to read the toppings and everything and did not read it correctly at all. Guess another place I will never return to yet again.
Atmosphere: 1
Food: 1
Service: 1
Bin Kallan
The two ladies working the counter on 3/20 afternoon were great! I needed to work and use one of the booths while eating lunch. They helped me find an outlet and helped with smiles and a customer friendly attitude. Thank you for helping me keep working. Will come back again during my travels because of those two! The food was usual Subway fare but good.
Atmosphere: 4
Food: 3
Service: 5
Amy Cornell
Prices are high but we came in late after a school event and even though they might have been close to closing they served us without complaint. Although one guy did give us banana peppers when we asked for bell peppers but same dude had trouble with the register so I think he was new
NL WK
Employees were rude and got mad at 12 yr old because they didn't follow the instructions on the online order asking for the 2 footlongs to be wrapped as 6 in subs since was going to different people. Didn't call to say was out of type of chips ordered and just gave her 2 of the same. She took sandwiches back in and asked for them to be wrapped seperately as requested on the receipt and they just put them in 2 bags. Only had 2 other customers in store so wasn't super busy.
Atmosphere: 3
Food: 4
Service: 1
Karen Hicks
Ordered ahead as I only have a 30 minute lunch break. My order was not even started and I came 10 minutes after when the order indicated. Several customers who came in after me with no preorders were given their food before me. If I hadn’t payed I would have left. It would have been quicker just to stand in line
Atmosphere: 3
Food: 3
Service: 1
Justin Drew
My guy Christopher is in here busting his behind making great sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Grim Reaper22
There was mold on my sandwich and food on the floor I told the manager and he said I don't give a damn
Food: 1
Service: 1
Kurtis Decker
The Subway in Gibson city has a nice atmosphere. The young people employed there were kind and quick. There were handful of customers and they handled each customers request with patients and they got our orders correct.
Atmosphere: 5
Food: 5
Service: 5
slknuth
My wife and I took our three grandsons there for lunch today and had a total bill of $80 +. The buffalo chicken sandwich was uneatable because of the amount of sauce put it, rendering the bread totally soggy. We asked for another half of white bread to remake the sandwich. We thought that after spending $80 we would have been given a new piece of bread. Wrong. We had to buy a half piece of bread for $6.00. After some lengthy discussion with the manager on our way out did he offer us three cookies as compensation. This was very poor customer service for us noting that we are frequent customers
Atmosphere: 4
Food: 4
Service: 2
Hattie Garland
I ordered through the app, and when I picked it up, it said it was ready in the app; however I waited another 20 minutes for my food as well when I got home and checked one of my sandwiches was wrong. I ordered a chicken bacon ranch and received the chicken teriyaki. When I tried to call the store and let them know I received the wrong sandwich, no one answered and I tried back 3 times and no one answered. Overall disappointed.
Went to order and the woman came out the back and started lecturing me about how I parked in the parking lot and how they were not at fault if I were to get hit in the parking lot.I got law school in 3 minutesNot a hi or how may I help you.What a clown of a woman. 2pm 4/22/24.Notice how no one responds to reviews. Shows uncaringOh after hearing lecture I left without ordering
Atmosphere: 1
Food: 1
Service: 1
alex goff
Alexa Weston and Jessica are the best they're always so nice and friendly when I come in I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Foot Long Tuna, Cookies
Monica Nolte
Very disappointed!! Staff acted as if they were put out to have to wait on customers. Before 6 pm and out of meatballs, shredded mozzarella and chocolate chip cookies on a Friday night!
Atmosphere: 1
Food: 1
Service: 1
Jesse Carman
Service and speed has greatly improved since going to new ownership a couple years ago. Easy and great for a quick lunch or
I did an online order today, always easy to do to be able go pick it up and head home after work. It wasn't a big order just 2 sandwiches made differently. And of course my sandwich was fully made wrong. It was a BLT with just cheese and veggie toppings no sauces or anything. I live 25mins away from Gibson. And since it was an online order I didn't think I needed to check it. So I got home and my BLT was made like the other sandwich I ordered (and that one was suppose to be a 6in and it was a footlong also) and it was missing it's cheese which i paid for double cheese. I dont get sauces because I dont like any and add my own at home. I couldn't eat my sandwich. I tried calling the store multiple times no one would pick up the phone at all. And the mailbox is full so can't even ask to be called back. And I'm not going to drive all the way back and waste my gas. I'm so tired of someone messing up my order. Literally had a paper in front of you to read the toppings and everything and did not read it correctly at all. Guess another place I will never return to yet again.
Atmosphere: 1
Food: 1
Service: 1
The two ladies working the counter on 3/20 afternoon were great! I needed to work and use one of the booths while eating lunch. They helped me find an outlet and helped with smiles and a customer friendly attitude. Thank you for helping me keep working. Will come back again during my travels because of those two! The food was usual Subway fare but good.
Atmosphere: 4
Food: 3
Service: 5
Prices are high but we came in late after a school event and even though they might have been close to closing they served us without complaint.
Although one guy did give us banana peppers when we asked for bell peppers but same dude had trouble with the register so I think he was new
Employees were rude and got mad at 12 yr old because they didn't follow the instructions on the online order asking for the 2 footlongs to be wrapped as 6 in subs since was going to different people. Didn't call to say was out of type of chips ordered and just gave her 2 of the same. She took sandwiches back in and asked for them to be wrapped seperately as requested on the receipt and they just put them in 2 bags. Only had 2 other customers in store so wasn't super busy.
Atmosphere: 3
Food: 4
Service: 1
Ordered ahead as I only have a 30 minute lunch break. My order was not even started and I came 10 minutes after when the order indicated. Several customers who came in after me with no preorders were given their food before me. If I hadn’t payed I would have left. It would have been quicker just to stand in line
Atmosphere: 3
Food: 3
Service: 1
My guy Christopher is in here busting his behind making great sandwiches!
Atmosphere: 5
Food: 5
Service: 5
There was mold on my sandwich and food on the floor I told the manager and he said I don't give a damn
Food: 1
Service: 1
The Subway in Gibson city has a nice atmosphere. The young people employed there were kind and quick. There were handful of customers and they handled each customers request with patients and they got our orders correct.
Atmosphere: 5
Food: 5
Service: 5
My wife and I took our three grandsons there for lunch today and had a total bill of $80 +. The buffalo chicken sandwich was uneatable because of the amount of sauce put it, rendering the bread totally soggy. We asked for another half of white bread to remake the sandwich. We thought that after spending $80 we would have been given a new piece of bread. Wrong. We had to buy a half piece of bread for $6.00. After some lengthy discussion with the manager on our way out did he offer us three cookies as compensation. This was very poor customer service for us noting that we are frequent customers
Atmosphere: 4
Food: 4
Service: 2
I ordered through the app, and when I picked it up, it said it was ready in the app; however I waited another 20 minutes for my food as well when I got home and checked one of my sandwiches was wrong. I ordered a chicken bacon ranch and received the chicken teriyaki. When I tried to call the store and let them know I received the wrong sandwich, no one answered and I tried back 3 times and no one answered. Overall disappointed.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Went to order and the woman came out the back and started lecturing me about how I parked in the parking lot and how they were not at fault if I were to get hit in the parking lot.I got law school in 3 minutesNot a hi or how may I help you.What a clown of a woman. 2pm 4/22/24.Notice how no one responds to reviews. Shows uncaringOh after hearing lecture I left without ordering
Atmosphere: 1
Food: 1
Service: 1
Alexa Weston and Jessica are the best they're always so nice and friendly when I come in I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Foot Long Tuna, Cookies
Very disappointed!! Staff acted as if they were put out to have to wait on customers. Before 6 pm and out of meatballs, shredded mozzarella and chocolate chip cookies on a Friday night!
Atmosphere: 1
Food: 1
Service: 1
Service and speed has greatly improved since going to new ownership a couple years ago. Easy and great for a quick lunch or
Atmosphere: 3
Food: 4
Service: 4
Very friendlyFast serviceSandwich is made neatly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Philly
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