McDonald's
720 US-24, Gilman
(815) 265-8080
Recent Reviews
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Took 5 minutes to becwaited on
Food was cold, dry and tough. Could be cleaner toi
Atmosphere: 3
Food: 1
Service: 1
the workers don’t do there job don’t listen or look at orders we asked for no pickle no onion on a big mac and they just threw something together and did not do the order how it was wanted we asked for bacon on a quarter pounder and they charged us for the bacon and never got it on my sandwich!! get new staff that actually do their job
Atmosphere: 1
Food: 2
Service: 5
seriously where are the condiments.. do better people..definitely not even close to picture online
They need to change the fry oil. They tasted like old rancid oil. Couldn't eat them at all. Also, took over 15 minutes to get our food. THIS LOCATION NEEDS IMPROVEMENT.
Atmosphere: 2
Food: 2
Service: 1
Extremely slow service inside. 20 minutes for one meal, with no customizations. Never acknowledged. Bathroom out of order. Spills on the floor. Garbage on floor. . Manager seemed to have no idea what was going on. Wont be back to this location.
Atmosphere: 1
Food: 2
Service: 1
We got a 40 and they gave us 3 sweet and sour Sauces and they didn’t give us both our drinks we got one and didn’t get our double quarter pounder meal
Atmosphere: 1
Food: 5
Service: 2
Typical McDonald's. Visited about 2 pm on a weekday, so place wasn't busy, but service was a bit slow. Food was good though.
Atmosphere: 4
Food: 4
Service: 3
Decent McDonald's. Food was hot and fresh. Floors were a little greasy and slick so be careful. Staff was friendly and we were out within 5 minutes. Id stop again.
Atmosphere: 3
Food: 4
Service: 4
Stopped by here after a 12 hour overnight shift. I have NEVER been treated so terribly. The woman working the drive thru on 7/30 at around 8am was the most horrible person I have ever dealt with. Very, very rude and very unpleasant. I wouldn't stop here again if it was the only place open in 100 miles. The food was also badly burnt. This woman needs fired.
Atmosphere: 1
Food: 1
Service: 1
Daytime management is unprofessional and at times rude. You must always double check your orders because it's wrong more often then not.
Update, I would give a 0 if possible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered just fries and they served it with the fry container only half full
Smelly restroom. Someone needs to invest in a working engineered exhaust fan system.
PeeQoo!
Stop in while traveling. Timing was Right as it was only 1 person in line before me. They got my order right the 1st time with a Short wait on food. Taste was also Good. As I dinned inside, i watched the line get long and witnessed people frustrated waiting on orders. This did not affect my visit but short 1 star due most mc donalds needing more front end help. Look like they All give priority to drive through customers.
$130 billion in sales in 2024 and they can't give a glass of ice. Yes, I had ordered a meal. Pathetic
Staff were unpleasant, they did not honor my survey code, and the food was old, cold and nasty. I will never go back!
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