Definitely need to update menu. Claimed not to havea fryer so no sides what so ever. Pizza, sandwich and salad was the option. Italian beef was pretty good. Male cashier was friendly enough. He took order, cooked and served. Girl stood around and wandering. No eye contact and couldn't smile.. Got food n left. Heads up needed tp and the toilet was awful. Clean instead of lean.
Atmosphere: 3
Food: 4
Service: 3
Thadeus Smith
Seems the place is never open. called to place order on a Friday evening no answers.
chad mcginnis
Good pizza. Like the fair crust
Gary
Cool old building!
Susan Brummel
The 2 young ladiesVery nicePizza was awesome as always!!Wish salad bar was up n running !
Stacy Jewell
I waited almost 2 hours for a pizza that was supposed to be delivered in 35-45 minutes. I called to complain. They said the pizza was done and it would be here within 15 minutes. I said fine and hung up as the cashier said goodbye. Waited another 25 minutes and called back. I was given to the manager that said my order was canceled. I was livid! I heard a lot of excuses, but not once did I hear we are sorry or we'll make it right. The manager said something about having a "15 year old" answering the phone, "skeleton crew" and said to call the Paxton Manager "he's there." I called.... no one answered. Blessing in disguise since they are more expensive than Monical's and have ZERO customer service. I will NEVER order again from this place. Sad, but this is one local place that I refuse to support.
Randy Wegrzyn
great pizza.. but terrible management
Hank Stone
Pizza was good
Ella McCoy
This place has great service and is wonderful to customers. The food is amazing as well!! Definitely Recommend this place!
Benjamin Cummings (Rehan)
This is the second best pizza place in IL the first being Pizza palace Paxton and then this place second. Workers are a little bit iffy but they do there job.
Used to be my go to. Thought I’d give it a try tonight. Told me it would be ready in 30 minutes. Went to pick it up and they hadn’t even started it yet. Now I have no idea how many people had phoned in orders but to not even have a pizza started thirty minutes after being ordered??? That’s a joke. Went home and threw a Red Baron in the oven. Fool me once……..
Kaylee Rybolt
Ordered a pizza tonight 10/10/21, cheese and bacon with creamy garlic sauce. Went to pick it up 40 minutes later and they gave us a thin crust cheese. We let them know we want the pizza we originally ordered. So what do they do...dumped thinly chopped garlic on every square inch of the pizza....it is disgusting! No creamy garlic sauce just like 20 garlic cloves chopped up and put on our traditional pizza sauce...we ordered cinnamon sticks and it was the breadsticks with cinnamon and sugar and NO ICING!!! those are gross too...what happened tonight! The time before our pizza was burnt. The time before that they said an hour and came almost 3 hours later. After I called and the kid asked me if I still wanted a pizza and he would stick it in because he forgot to put it in...this place has really just gone down...I am officially done eating there.
Adric H.
The employees were very nice & the pizza was actually tasty! Just one crucial suggestion. Please start put toppings on top of the cheese. Your quality will automatically improve in both taste & appearance!
Chris Rardin
Stopped on the way to a concert,..and the quality is hands down great,.one of the best pies,...iv had in a while.
Gayle Shipman Knauth
Tried calling to order tonight, and my call couldn’t be put through, we drove there as it was on our way home, and I was going to go in and place an order to go, and the door was locked. If they were going to close early, at least put a post on fb and a sign on the door. Very disappointed, was looking forward to having Pizza Palace tonight.
Definitely need to update menu. Claimed not to havea fryer so no sides what so ever. Pizza, sandwich and salad was the option. Italian beef was pretty good. Male cashier was friendly enough. He took order, cooked and served. Girl stood around and wandering. No eye contact and couldn't smile.. Got food n left. Heads up needed tp and the toilet was awful. Clean instead of lean.
Atmosphere: 3
Food: 4
Service: 3
Seems the place is never open. called to place order on a Friday evening no answers.
Good pizza. Like the fair crust
Cool old building!
The 2 young ladiesVery nicePizza was awesome as always!!Wish salad bar was up n running !
I waited almost 2 hours for a pizza that was supposed to be delivered in 35-45 minutes. I called to complain. They said the pizza was done and it would be here within 15 minutes. I said fine and hung up as the cashier said goodbye. Waited another 25 minutes and called back. I was given to the manager that said my order was canceled. I was livid! I heard a lot of excuses, but not once did I hear we are sorry or we'll make it right. The manager said something about having a "15 year old" answering the phone, "skeleton crew" and said to call the Paxton Manager "he's there." I called.... no one answered. Blessing in disguise since they are more expensive than Monical's and have ZERO customer service. I will NEVER order again from this place. Sad, but this is one local place that I refuse to support.
great pizza.. but terrible management
Pizza was good
This place has great service and is wonderful to customers. The food is amazing as well!! Definitely Recommend this place!
This is the second best pizza place in IL the first being Pizza palace Paxton and then this place second. Workers are a little bit iffy but they do there job.
Restaurantji Recommends
Used to be my go to. Thought I’d give it a try tonight. Told me it would be ready in 30 minutes. Went to pick it up and they hadn’t even started it yet. Now I have no idea how many people had phoned in orders but to not even have a pizza started thirty minutes after being ordered??? That’s a joke. Went home and threw a Red Baron in the oven. Fool me once……..
Ordered a pizza tonight 10/10/21, cheese and bacon with creamy garlic sauce. Went to pick it up 40 minutes later and they gave us a thin crust cheese. We let them know we want the pizza we originally ordered. So what do they do...dumped thinly chopped garlic on every square inch of the pizza....it is disgusting! No creamy garlic sauce just like 20 garlic cloves chopped up and put on our traditional pizza sauce...we ordered cinnamon sticks and it was the breadsticks with cinnamon and sugar and NO ICING!!! those are gross too...what happened tonight! The time before our pizza was burnt. The time before that they said an hour and came almost 3 hours later. After I called and the kid asked me if I still wanted a pizza and he would stick it in because he forgot to put it in...this place has really just gone down...I am officially done eating there.
The employees were very nice & the pizza was actually tasty! Just one crucial suggestion. Please start put toppings on top of the cheese. Your quality will automatically improve in both taste & appearance!
Stopped on the way to a concert,..and the quality is hands down great,.one of the best pies,...iv had in a while.
Tried calling to order tonight, and my call couldn’t be put through, we drove there as it was on our way home, and I was going to go in and place an order to go, and the door was locked. If they were going to close early, at least put a post on fb and a sign on the door. Very disappointed, was looking forward to having Pizza Palace tonight.