Annie's Frozen Custard
11 Illini Dr, Glen Carbon
(618) 692-0400
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The best ice cream/frozen custard cakes around - period!
**Annie’s Custard: The Best Frozen Treat Experience**
When it comes to frozen desserts, I have been to my fair share of ice cream and custard shops, but none have left as lasting an impression as Annie’s Custard. From the first time I stepped through the doors, I knew I was in for something special. The creamy, rich custard was unlike anything I had ever tasted before, and the service was simply outstanding. Thanks to the exceptional hospitality of workers Nolan Fornaich and Alex Gebauer, my visit to Annie’s Custard was truly unforgettable.
### **The Unmatched Quality of Annie’s Custard**
Annie’s Custard stands out not only because of its incredible flavors but also because of the quality of its product. The custard is thick, creamy, and perfectly balanced in sweetness, offering a smooth and satisfying taste with every bite. Whether it’s a classic vanilla or chocolate, a seasonal specialty, or a custom sundae loaded with toppings, every order is prepared with care and attention to detail. Compared to other ice cream and custard shops I have visited, Annie’s Custard sets the gold standard in flavor and texture.
### **Exceptional Service That Goes Above and Beyond**
Great food is important, but what truly elevates an experience is the customer service. At Annie’s Custard, I was blown away by the kindness and professionalism of the staff, particularly Nolan Fornaich and Alex Gebauer. From the moment I walked in, they greeted me with warm smiles and a welcoming attitude. They took the time to answer my questions about flavors, offer recommendations, and ensure that my order was exactly the way I wanted it. Their attentiveness and enthusiasm made me feel like a valued customer rather than just another person in line.
### **An Experience Worth Repeating**
It’s rare to find a place that excels in both product quality and customer service, but Annie’s Custard does exactly that. The combination of delicious, high-quality custard and top-tier service from employees like Nolan and Alex makes every visit a delight. Whether I’m stopping by for a quick treat or bringing friends and family along, I know I can always count on Annie’s Custard to provide an unforgettable experience.
In conclusion, Annie’s Custard isn’t just the best custard shop I’ve ever been to—it’s the best frozen dessert spot, period. The dedication to quality and customer satisfaction sets it apart from the rest, and thanks to employees like Nolan Fornaich and Alex Gebauer, every visit feels special. If you’re looking for a place that offers both amazing custard and outstanding service, look no further than Annie’s Custard.
Atmosphere: 5
Food: 5
Service: 5
Annie's Frozen Custard is a fantastic spot for a sweet treat, and the excellent service makes the experience even better! Nolan Forinash and Alex Gebauer went above and beyond to ensure everything was perfect during my visit. They were both incredibly friendly, attentive, and efficient, even with a line of customers.
Nolan was quick to recommend flavors and helped me choose the perfect combination for my sundae, while Alex prepared it with care and made sure it looked as good as it tasted. Their positive attitudes and teamwork really stood out, making the whole visit enjoyable.
The custard itself is amazing—rich, creamy, and packed with flavor—but the exceptional service from Nolan and Alex truly made it a memorable experience. I’ll definitely be back, and I hope they’re there next time!
Atmosphere: 5
Food: 5
Service: 5
This place has great service and they are very flexible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes
What a fantastic experience! The ice cream was all very good and was given to us as it was ready so it didn't sit melting. The staff were all very friendly and seemed to be enjoying their jobs as well as doing a great job. The tables and chairs were clean and there was plenty of seating.
Atmosphere: 5
Food: 5
Service: 5
My brother is terminally ill. One of two things on his bucket list were to 1) go deep sea fishing - which can’t happen, and 2) try Gooey Buttercake Ice Cream. After running everywhere yesterday to try to find it, with no luck, as a last ditch effort I went in to Annie’s. They did not have it on the menu but Emily (the owner) was so considerate when she heard what was happening that she decided to attempt to make it on her own for me to pick up today. She told me everyone said it was delicious who tried it. Unfortunately, my brother will likely not be able to taste it as he is relatively unresponsive within a very short 24 hour period. The service, the support, them going above and beyond from what I could have ever dreamed of is absolutely beyond words. I’m sure Tom would have loved it. Thank you, Emily! There are still angels on this earth. And my daughter is absolutely addicted to your custard, and has been for four years!
Very friendly staff. Great custard and super quick for how busy. Will be back
Atmosphere: 5
Food: 5
Service: 5
Pretty good. Many combinations on the menu. I think Bobby's in Maryville is a little better and Culver's is very comparable. Another place that could control the flies better. Buzzing around when we were eating.
Atmosphere: 4
Food: 4
Service: 4
Yummy concrete are my favorite!
Atmosphere: 5
Food: 5
Service: 5
Great ice cream! Been here a few times and no complaints!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes
Restaurantji Recommends
Great selection of custard treats
A part of the Edwardsville/Glen Carbon community
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Pecan
Metro St. Louis has a lot of ice cream, custard, and frozen yogurt options but none of them top Annie’s. This has been my family’s favorite spot for decades!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Pecan, Sundaes
food was good, just thought the little hot dog spot would have there toppings made in store rather then store bought, i tried the carolina ,
Atmosphere: 5
Food: 4
Service: 5
Just stopped in to try this little place. The frozen custard was great. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Me and my boyfriend decided to go to Annie’s a couple of days ago and our experience was awful. The girl who was serving us, I believe her name was Alexa, was so RUDE and AWFUL towards us. Her customer service towards people needs to be gravely improved or she needs to be fired!!!
Atmosphere: 1
Food: 1
Service: 1
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