I've called 2 or 3 separate times and had problems getting a delivery. I've been going to the same store for 3 years and normally don't have problems however the past few times...no delivery driver.... disappointed but ok. Then this last time no bread?!?!?!? Cool np but I would like my money back. It's been a few days and nothing has come back to my account so I called...they told me everything went back on their end yet....I don't have the $50 and change back in my account. I'm a reasonable person. I just feel like this is bull. It took less than two minutes to take it out....how come I don't have it back. The insincerity of the management and employees is kinda concerning. You know that if it was their money, out of their pockets, they would be highly upset. They were stiff and uncaring and now I gotta go find a different place to get food and that sucks cuz I really liked coming there. Disappointed.
Atmosphere: 1
Food: 1
Service: 2
Dominique H
I pulled up for the drive thru window because I had a mobile order. I was told to pull around. I sat there and waited about five minutes and nobody came to the window. Finally somebody came, and he’s looking at me confused. I told hm I was waiting, and my order was by the window the whole time. He gave it to me and slammed the window and walked away, no apology or anything. I’ve worked in food service and that’s not how you handle that. Very rude and won’t be back.
Atmosphere: 1
Service: 1
Dominique Henderson
I pulled up for the drive thru window because I had a mobile order. I was told to pull around. I sat there and waited about five minutes and nobody came to the window. Finally somebody came, and he’s looking at me confused. I told hm I was waiting, and my order was by the window the whole time. He gave it to me and slammed the window and walked away, no apology or anything. I’ve worked in food service and that’s not how you handle that. Very rude and won’t be back.
Atmosphere: 1
Service: 1
Denise W
Big shout out to the team this morning 9/20 for going above and beyond. I didn't realize how early it was when I pulled up to the drive thru but that didn't bother the team. They made my sandwich and had me on my way. Thanks again
Jan Fauke
Had lunch today at Jimmy John's and I must say the two young men working were courteous and friendly and the restaurant was spotless! Glad we chose Jimmy John's today!
Atmosphere: 5
Food: 5
Service: 5
Chris Oltman
Where did you find these "employees"? They're worthless. They made a sloppy sandwich and left off everything I ordered. I called and employee Mumble Mouth said she would refund me. Still waiting on that.... I'd be embarrassed to have my name on a business that's run so poorly.
Atmosphere: 2
Food: 1
Service: 1
Candice
Freaky slow.. the old hag at the window needs to go.. everytime I go through the line and she’s working. The line is backed up to China.
Atmosphere: 1
Food: 1
Service: 1
Monica H
I love the meal deal that is currently being offered. Great idea! Please make sure to include a straw with the order. It's very difficult to drive and have a drink without it.
Atmosphere: 5
Food: 5
Service: 4
Jay Zook
Worker was extremely polite and food was great even late at night? Thanks for such a delightful evening Trey! God bless the USA and
Atmosphere: 5
Food: 5
Service: 5
David Whitsell
African American female taking my order was extremely rude. Didn't say hi when I came in. Was leaning on the cash register. Just said my total and nothing else. Customer service is everything and this was not it
Waited in drive-thru for a long time. Sandwich was good as always!
Atmosphere: 5
Food: 5
Service: 3
Barbara Martin
Good experience. Food is always fresh and delicious. ?
Atmosphere: 5
Food: 5
Service: 5
Michael Dawson
Pretty 'hairy' place. Not controlled very well and they 'play' with it behind the counter. You will probably get a hair in your food once in a while. I did.
I've called 2 or 3 separate times and had problems getting a delivery. I've been going to the same store for 3 years and normally don't have problems however the past few times...no delivery driver.... disappointed but ok. Then this last time no bread?!?!?!? Cool np but I would like my money back. It's been a few days and nothing has come back to my account so I called...they told me everything went back on their end yet....I don't have the $50 and change back in my account. I'm a reasonable person. I just feel like this is bull. It took less than two minutes to take it out....how come I don't have it back. The insincerity of the management and employees is kinda concerning. You know that if it was their money, out of their pockets, they would be highly upset. They were stiff and uncaring and now I gotta go find a different place to get food and that sucks cuz I really liked coming there. Disappointed.
Atmosphere: 1
Food: 1
Service: 2
I pulled up for the drive thru window because I had a mobile order. I was told to pull around. I sat there and waited about five minutes and nobody came to the window. Finally somebody came, and he’s looking at me confused. I told hm I was waiting, and my order was by the window the whole time. He gave it to me and slammed the window and walked away, no apology or anything. I’ve worked in food service and that’s not how you handle that. Very rude and won’t be back.
Atmosphere: 1
Service: 1
I pulled up for the drive thru window because I had a mobile order. I was told to pull around. I sat there and waited about five minutes and nobody came to the window. Finally somebody came, and he’s looking at me confused. I told hm I was waiting, and my order was by the window the whole time. He gave it to me and slammed the window and walked away, no apology or anything. I’ve worked in food service and that’s not how you handle that. Very rude and won’t be back.
Atmosphere: 1
Service: 1
Big shout out to the team this morning 9/20 for going above and beyond. I didn't realize how early it was when I pulled up to the drive thru but that didn't bother the team. They made my sandwich and had me on my way.
Thanks again
Had lunch today at Jimmy John's and I must say the two young men working were courteous and friendly and the restaurant was spotless! Glad we chose Jimmy John's today!
Atmosphere: 5
Food: 5
Service: 5
Where did you find these "employees"? They're worthless. They made a sloppy sandwich and left off everything I ordered. I called and employee Mumble Mouth said she would refund me. Still waiting on that.... I'd be embarrassed to have my name on a business that's run so poorly.
Atmosphere: 2
Food: 1
Service: 1
Freaky slow.. the old hag at the window needs to go.. everytime I go through the line and she’s working. The line is backed up to China.
Atmosphere: 1
Food: 1
Service: 1
I love the meal deal that is currently being offered. Great idea! Please make sure to include a straw with the order. It's very difficult to drive and have a drink without it.
Atmosphere: 5
Food: 5
Service: 4
Worker was extremely polite and food was great even late at night? Thanks for such a delightful evening Trey! God bless the USA and
Atmosphere: 5
Food: 5
Service: 5
African American female taking my order was extremely rude. Didn't say hi when I came in. Was leaning on the cash register. Just said my total and nothing else. Customer service is everything and this was not it
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Good customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Waited in drive-thru for a long time. Sandwich was good as always!
Atmosphere: 5
Food: 5
Service: 3
Good experience. Food is always fresh and delicious. ?
Atmosphere: 5
Food: 5
Service: 5
Pretty 'hairy' place. Not controlled very well and they 'play' with it behind the counter. You will probably get a hair in your food once in a while. I did.
Atmosphere: 5
Food: 5
Service: 5
Order always correct
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Italian Sub
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