I have a throat condition and they mocked my speaking.
Service: 1
Xtra
Box combo is cheap/good for lunch
Atmosphere: 5
Food: 5
Service: 5
Katelynn Haas
I wish I could give this 0 stars if I could I ordered at 11 and it said it would be here by 11:15-11:30 which is fine because we have a hour lunch. But turns out we would have to wait a HOUR AND THIRTY MINUTES for 1 sandwich so I called and they said they are on a third party delivery and my order hasn’t even been picked up so my sandwich has been sitting there for a hour. Mind you guys it’s only 2 miles away! And no call saying that it will take longer or anything so I would gladly of picked it up but no call nothing I had to call to see what’s up
Atmosphere: 1
Food: 1
Service: 1
David Powers
Disgusting customer service.
Atmosphere: 1
Food: 1
Service: 1
Robert Ledesma
I arrived about 25 minutes before closing and they had already shut their oven off.
Atmosphere: 4
Food: 4
Service: 2
Shannon Coleman
Great Jimmy Johns location. It's in a busy location but they've never been crowded when I've visited.
Atmosphere: 5
Food: 5
Service: 5
Crystal Brown
All of our food was made quickly, but I wish more attention had been paid to making the order properly. The J.J. Gargantuan's in the order were all made well, full of meat, and made according to specifications. My sandwich, a Club Lulu, was missing the provolone that I paid a lot of money to add, and had a scant 3 slices of turkey and 3 halves of bacon, and 4 sad tomatoes (I requested no lettuce), photo included. Every non-Gargantuan sub wasn't even half filled with toppings. Jimmy John's is WAY TOO EXPENSIVE to be getting basically bread sandwiches!!!
Atmosphere: 3
Food: 2
Service: 2
Taylor Self
staff was standing on their phones instead of making my catering order. they did not seem to care.
Atmosphere: 2
Food: 5
Service: 1
Keith Z
Delicious Subs!!! Wow!!! Quick service!!
Atmosphere: 5
Food: 5
Service: 5
MInxie Ravenwood
I've called 2 or 3 separate times and had problems getting a delivery. I've been going to the same store for 3 years and normally don't have problems however the past few times...no delivery driver.... disappointed but ok. Then this last time no bread?!?!?!? Cool np but I would like my money back. It's been a few days and nothing has come back to my account so I called...they told me everything went back on their end yet....I don't have the $50 and change back in my account. I'm a reasonable person. I just feel like this is bull. It took less than two minutes to take it out....how come I don't have it back. The insincerity of the management and employees is kinda concerning. You know that if it was their money, out of their pockets, they would be highly upset. They were stiff and uncaring and now I gotta go find a different place to get food and that sucks cuz I really liked coming there. Disappointed.
I pulled up for the drive thru window because I had a mobile order. I was told to pull around. I sat there and waited about five minutes and nobody came to the window. Finally somebody came, and he’s looking at me confused. I told hm I was waiting, and my order was by the window the whole time. He gave it to me and slammed the window and walked away, no apology or anything. I’ve worked in food service and that’s not how you handle that. Very rude and won’t be back.
Atmosphere: 1
Service: 1
Dominique Henderson
I pulled up for the drive thru window because I had a mobile order. I was told to pull around. I sat there and waited about five minutes and nobody came to the window. Finally somebody came, and he’s looking at me confused. I told hm I was waiting, and my order was by the window the whole time. He gave it to me and slammed the window and walked away, no apology or anything. I’ve worked in food service and that’s not how you handle that. Very rude and won’t be back.
Atmosphere: 1
Service: 1
Denise W
Big shout out to the team this morning 9/20 for going above and beyond. I didn't realize how early it was when I pulled up to the drive thru but that didn't bother the team. They made my sandwich and had me on my way. Thanks again
Jan Fauke
Had lunch today at Jimmy John's and I must say the two young men working were courteous and friendly and the restaurant was spotless! Glad we chose Jimmy John's today!
Atmosphere: 5
Food: 5
Service: 5
Chris Oltman
Where did you find these "employees"? They're worthless. They made a sloppy sandwich and left off everything I ordered. I called and employee Mumble Mouth said she would refund me. Still waiting on that.... I'd be embarrassed to have my name on a business that's run so poorly.
I have a throat condition and they mocked my speaking.
Service: 1
Box combo is cheap/good for lunch
Atmosphere: 5
Food: 5
Service: 5
I wish I could give this 0 stars if I could I ordered at 11 and it said it would be here by 11:15-11:30 which is fine because we have a hour lunch. But turns out we would have to wait a HOUR AND THIRTY MINUTES for 1 sandwich so I called and they said they are on a third party delivery and my order hasn’t even been picked up so my sandwich has been sitting there for a hour. Mind you guys it’s only 2 miles away! And no call saying that it will take longer or anything so I would gladly of picked it up but no call nothing I had to call to see what’s up
Atmosphere: 1
Food: 1
Service: 1
Disgusting customer service.
Atmosphere: 1
Food: 1
Service: 1
I arrived about 25 minutes before closing and they had already shut their oven off.
Atmosphere: 4
Food: 4
Service: 2
Great Jimmy Johns location. It's in a busy location but they've never been crowded when I've visited.
Atmosphere: 5
Food: 5
Service: 5
All of our food was made quickly, but I wish more attention had been paid to making the order properly. The J.J. Gargantuan's in the order were all made well, full of meat, and made according to specifications. My sandwich, a Club Lulu, was missing the provolone that I paid a lot of money to add, and had a scant 3 slices of turkey and 3 halves of bacon, and 4 sad tomatoes (I requested no lettuce), photo included. Every non-Gargantuan sub wasn't even half filled with toppings. Jimmy John's is WAY TOO EXPENSIVE to be getting basically bread sandwiches!!!
Atmosphere: 3
Food: 2
Service: 2
staff was standing on their phones instead of making my catering order. they did not seem to care.
Atmosphere: 2
Food: 5
Service: 1
Delicious Subs!!! Wow!!! Quick service!!
Atmosphere: 5
Food: 5
Service: 5
I've called 2 or 3 separate times and had problems getting a delivery. I've been going to the same store for 3 years and normally don't have problems however the past few times...no delivery driver.... disappointed but ok. Then this last time no bread?!?!?!? Cool np but I would like my money back. It's been a few days and nothing has come back to my account so I called...they told me everything went back on their end yet....I don't have the $50 and change back in my account. I'm a reasonable person. I just feel like this is bull. It took less than two minutes to take it out....how come I don't have it back. The insincerity of the management and employees is kinda concerning. You know that if it was their money, out of their pockets, they would be highly upset. They were stiff and uncaring and now I gotta go find a different place to get food and that sucks cuz I really liked coming there. Disappointed.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I pulled up for the drive thru window because I had a mobile order. I was told to pull around. I sat there and waited about five minutes and nobody came to the window. Finally somebody came, and he’s looking at me confused. I told hm I was waiting, and my order was by the window the whole time. He gave it to me and slammed the window and walked away, no apology or anything. I’ve worked in food service and that’s not how you handle that. Very rude and won’t be back.
Atmosphere: 1
Service: 1
I pulled up for the drive thru window because I had a mobile order. I was told to pull around. I sat there and waited about five minutes and nobody came to the window. Finally somebody came, and he’s looking at me confused. I told hm I was waiting, and my order was by the window the whole time. He gave it to me and slammed the window and walked away, no apology or anything. I’ve worked in food service and that’s not how you handle that. Very rude and won’t be back.
Atmosphere: 1
Service: 1
Big shout out to the team this morning 9/20 for going above and beyond. I didn't realize how early it was when I pulled up to the drive thru but that didn't bother the team. They made my sandwich and had me on my way.
Thanks again
Had lunch today at Jimmy John's and I must say the two young men working were courteous and friendly and the restaurant was spotless! Glad we chose Jimmy John's today!
Atmosphere: 5
Food: 5
Service: 5
Where did you find these "employees"? They're worthless. They made a sloppy sandwich and left off everything I ordered. I called and employee Mumble Mouth said she would refund me. Still waiting on that.... I'd be embarrassed to have my name on a business that's run so poorly.
Atmosphere: 2
Food: 1
Service: 1
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