Baskin-Robbins

171 E North Ave., Glendale Heights
(630) 682-1107

Recent Reviews

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Mandira Panta

Excellent cakes and even better customer service, They are very prompt and go above and beyond when placing orders and following up on it.

Atmosphere: 5

Food: 5

Service: 5

Van Dksc

One month ago, I contacted them for my son's birthday cake. The service was of quality, the welcome even more so. The staff is very polite and gave me a lot of advice regarding the taste, just wow! I really liked it, and I recommend them to you. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

badfox393lx

Great experience staff was friendly ordered some ice cream ? ? and left satisfied.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Layered Sundae

Daniela Sosa

My sister was ordering a coffee and when she was about to pay she had a coupon and the girl mumbled and we couldn’t understand her. When we saw the receipt and it gave us original price. So we asked the employee and she told us “it didn’t go through, I don’t know why” so we asked if she can add the coupon and chose not too. We asked for a manger and she said she wasn’t there and we asked if she can call and she did. We asked for a refund because we had other stuff to do and she said we couldn’t and she still couldn’t a refund because it was “expired”.

Service: 1

LR

Amrit rolled her eyes when I first ordered. I had a coupon on app and after my transaction when through she said it didn’t work and when I asked why it didn’t go through she said I don’t know. Couldn’t give us an answer. She called her manager and was on back in the phone. I told her to do my drinks and she proceeded to go back in the phone and not do my drinks. I miss Emma being here she was friendly and very helpful. This new lady seems like she doesn’t like her job. While I was still here another customer came and was arguing with her too. I won’t be coming back here I’m very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Josh Buttry

I have been coming to this location for specialty cakes for quite a few years now. I drive past a few Baskin Robbins to come to this location specifically because both management and the employees have always provided me with amazing customer service. The owner is involved in the operation and is just such a nice person. The staff is very professional but most of all, they are just all so nice. I could get the same cake made at any Baskin Robbins, but it's well worth the drive to this location to know that what I am wanting, will be done right, and that my little bit of business I give them is appreciated. Baskin could do right by using this as a model ice cream shop.

j fearless

Delicious icecream

Maria Cortes

Very friendly and very delicious snows

Jacqueline Rathke

They are very kind and patient ?

Paola Gonzalez

Fast service and good cappuccino blasts. Always made the same.

Candice Dwyer

The past two years I’ve ordered my daughter’s birthday cake from this location and the team have been amazing at bringing each theme to life. We can’t wait to order again this year!

Shabana Baig

It was super hot summer day and air conditioning was not even on. I was not happy with my visit.

D P.R

NEVER open on time. Whoever is in charge of opening likes to arrive an hour+ late. Some days it’ll be 12pm and the store is still locked up and empty. Ok top of that the one time I did get ice cream you can tell it was old.

Domenica G

I wanted a Panda face ice cream cake. The person who made it did an awesome job. My daughter loved it.

Colleen Prince

Really, really love their chocolate mint ice cream & wide variety of other flavors; albeit, a bit pricey?

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