Buona - Glendale Heights

The cashier took our order wrong we even got a receipt and when we went to return the food the manager or supervisor on shift questioned us three times if the the cashier repeated the order we said yes each time I didn’t feel comfortable about that at all but the food was good I just won’t go back to this location honestly

Atmosphere: 3

Food: 5

Service: 1

Excellent food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Can't say enough wonderful things about everyone working there. Shelly went above and beyond to help us feel like we mattered to her. Treated us like family when we asked if we could have a celebration of life at the restaurant due to it being my Dad's favorite place to bring his classic car on Saturday nights. Food was great so helpful and kind when we were not sure how to pull this off. Without much time she made our day very special. Thank you so much.

Atmosphere: 5

Food: 5

Service: 5

Bouna Beef was very generous to allow us to have a celebration of life event on short notice. They even blocked off part of their parking lot for a small car show. Shelly made our event a success. She was super attentive and made sure the food kept coming and the area was clean.

Atmosphere: 5

Food: 5

Service: 5

Food was delicious as usual. Dorian took our order and served us. Very personable and made sure we were taken care of.

Atmosphere: 5

Food: 5

Service: 5

We eat here every Tuesday. Angel takes our order. Always checks to make sure it is correct. The food is very consistent and delicious! The team is super! Thanks!

Atmosphere: 5

Food: 5

Service: 5

Wasn't as good as it usually is

Atmosphere: 3

Food: 3

Service: 3

My son and I went out for lunch and Sam was very patient and brightened our day. The food was fresh and tasted delicious😊

Atmosphere: 5

Food: 5

Service: 5

Great food, awesome service. Fast order

Atmosphere: 5

Food: 5

Service: 5

Love this place

Atmosphere: 5

Food: 5

Service: 5

Couldn't find it

Ice cream at rainbow cone is a great treat and the shop is very kid friendly. Clean all around.

Atmosphere: 5

Food: 5

Service: 5

Great food, get the app for great deals

Atmosphere: 5

Food: 5

Service: 5

TERRIBLE I MEAN TERRIBLE SERVICE. I had ordered an order through DoorDash from here. The dasher did nothing wrong. I had ordered two chili cheese dogs NO ONION cheese fries and a bottle water as well as a pizza. The order came and only had one Small chili cheese dog WITH ONIONS. keep in mind for someone that’s allergic to them. Then on top of that it was supposed to be a jumbo chili dog and what was jumbo about it? ABSOLUTELY NOTHING. Portillos has bigger hotdogs! Then when I tried to call the restaurant about the mistake they said they couldn’t do anything for me and that I needed to contact DoorDash. So I did. DoorDash worked with me and went through the order and seen I had PAYED MORE for a single chili dog then what the price is listed for yet was still charged for two. THATS NOT IT. I had then called the restaurant back and asked for a refund or credit on the chili dog because I had then discover the onion on it. not only did they charge me more for something and not give me the correct quantity but got the order wrong completely when I made it very specific not to add onion. you would think a large business like this would do more for their customers to satisfy them so that way they come back. Well guess what. I won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Never have a problem with yeah food is always on time and tastes great.

Atmosphere: 5

Food: 5

Service: 5