Got my pepperoni pizza home and opened the box , 3 pieces had 1 piece of pepperoni the rest had 2-3 pieces of pepperoni. I called the store they said they would give me a credit for another pizza.
Food: 2
Service: 4
Hannah Wilfong
Love dominos gluten-free option! Plus the chalkboard keeps the kids busy if we ever have to wait!
Atmosphere: 4
Food: 5
Service: 5
Zac C
Took my money and never got my pizza.... Ordered a pizza at 445 on Monday evening. I recieved a pizza in a timely manner. Opened the pizza and it was nothing I would ever put on a pizza. Called and the guy answered and sat thw phone on the counter, he left me there for 12 mins before I hung up and called back. A very personable guy answered and said he just walked in the door. Wrote down my pizza and phone number at 536. About 630 I called back and I was put on hold again. Another 15 mins laying on the counter hearing all transactions and personal conversations. According to their personal conversation the manager walked out mid-shift. After 10 mins I started recording lol. A guy picked up the phone and to his surprise I was still there. He told me he would have the manager call me and I asked "you mean the manager that walked out" and he laughed and said his GM was on the way in and would call me back, took my number again and ensured i would get a call that night. I didn't eat yesterday and they took my 30-something dollars and never even attempted to make it right.
Atmosphere: 1
Food: 1
Service: 1
R Railey (Bing)
good the last several times. Tonight it's awful. Did not fill order properly. Dry as heck and taste like cardboard.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Pepperoni Pizza
Heather Rae
This a damn shame
Atmosphere: 1
Food: 1
Service: 3
IAMHIM SColeman
The assistant manager does not or will not exchange items or fix or replace items that they have made wrong. Great group of kids food is great when it’s made right
Atmosphere: 3
Food: 5
Service: 2
Cedric Hampton
My last order was terrible, the supervisor on duty didn't know what they were doing, my order was messed up completely from the crust and the toppings. Then I was only given partial credit for my order. It's not the price it's the issue of those who make a mistake and can't work efficiently should completely pay for their mistakes! They were several hours behind in orders and it was showing in all areas of their business. This is the worst experience I've had with a pizza place in quite a few years!
Atmosphere: 1
Food: 1
Service: 1
RJ Hetge
Took 2 hours for them to prepare the food.
Chelsea Hodge
I called tonight to edit one of my orders after I ordered it online, I feel so bad… when I called up there, the man that answered the phone went above and beyond to help me when he really didn’t have to. I never got his name, but I just wanna say thank you to that man and I’m so sorry for making your night harder. I also work in fast food, and I am just so so so sorry from the bottom of my heart. You are amazing Sir and you’re doing a wonderful job. Please don’t forget that ?
Ordered it to be delivered to my hotel room. Delivered it to from desk in lobby. Said it was a city ordinance that deliveries could not be to room. You Should say that in the web site. I would not have tipped as much if you are not bringing it to the room!!!
Food: 4
Service: 1
Victor Centeno
Great service, good food. I would have some music, whatever the person who’s wrestling with the dough at front wants to play ? . I really like their wings. I brought back a 1/2 pizza with missing ingredients, I’m now waiting for the remake and I can’t wait. Good job. Did I say great service?
I’ve lived in Godfrey for about 10 years and don’t have much choice when it comes to delivery pizza. This dominos gets my money once every couple of months.
It’s a disappointment every time.
Time for delivery? Take your worst case scenario and add 30-45 minutes
Time for in store pickup? About 45-60 minutes from your order being placed.
They’ve always done a pretty good job making it, no complaints there. The time to create the food is absurd.
They’re either running a skeleton crew or don’t feel the need to provide good service since there isn’t much delivery pizza competition in Godfrey. Probably both if I’m being honest.
Atmosphere: 3
Food: 4
Service: 1
Cindy Flynn
First time ordering here I will be back pizza was correct and the cut was perfect I am a square cut person. It was hot and yummy all the way
Got my pepperoni pizza home and opened the box , 3 pieces had 1 piece of pepperoni the rest had 2-3 pieces of pepperoni. I called the store they said they would give me a credit for another pizza.
Food: 2
Service: 4
Love dominos gluten-free option! Plus the chalkboard keeps the kids busy if we ever have to wait!
Atmosphere: 4
Food: 5
Service: 5
Took my money and never got my pizza.... Ordered a pizza at 445 on Monday evening. I recieved a pizza in a timely manner. Opened the pizza and it was nothing I would ever put on a pizza. Called and the guy answered and sat thw phone on the counter, he left me there for 12 mins before I hung up and called back. A very personable guy answered and said he just walked in the door. Wrote down my pizza and phone number at 536. About 630 I called back and I was put on hold again. Another 15 mins laying on the counter hearing all transactions and personal conversations. According to their personal conversation the manager walked out mid-shift. After 10 mins I started recording lol. A guy picked up the phone and to his surprise I was still there. He told me he would have the manager call me and I asked "you mean the manager that walked out" and he laughed and said his GM was on the way in and would call me back, took my number again and ensured i would get a call that night. I didn't eat yesterday and they took my 30-something dollars and never even attempted to make it right.
Atmosphere: 1
Food: 1
Service: 1
good the last several times. Tonight it's awful. Did not fill order properly. Dry as heck and taste like cardboard.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Pepperoni Pizza
This a damn shame
Atmosphere: 1
Food: 1
Service: 3
The assistant manager does not or will not exchange items or fix or replace items that they have made wrong. Great group of kids food is great when it’s made right
Atmosphere: 3
Food: 5
Service: 2
My last order was terrible, the supervisor on duty didn't know what they were doing, my order was messed up completely from the crust and the toppings. Then I was only given partial credit for my order. It's not the price it's the issue of those who make a mistake and
can't work efficiently should completely pay for their mistakes! They were several hours behind in orders and it was showing in all areas of their business. This is the worst experience I've had with a pizza place in quite a few years!
Atmosphere: 1
Food: 1
Service: 1
Took 2 hours for them to prepare the food.
I called tonight to edit one of my orders after I ordered it online, I feel so bad… when I called up there, the man that answered the phone went above and beyond to help me when he really didn’t have to. I never got his name, but I just wanna say thank you to that man and I’m so sorry for making your night harder. I also work in fast food, and I am just so so so sorry from the bottom of my heart. You are amazing Sir and you’re doing a wonderful job. Please don’t forget that ?
Atmosphere: 5
Food: 5
Service: 5
The best in
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered it to be delivered to my hotel room. Delivered it to from desk in lobby. Said it was a city ordinance that deliveries could not be to room. You Should say that in the web site. I would not have tipped as much if you are not bringing it to the room!!!
Food: 4
Service: 1
Great service, good food. I would have some music, whatever the person who’s wrestling with the dough at front wants to play ? . I really like their wings. I brought back a 1/2 pizza with missing ingredients, I’m now waiting for the remake and I can’t wait. Good job. Did I say great service?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak Pizza, Chicken Wings, Pepperoni Pizza
I’ve lived in Godfrey for about 10 years and don’t have much choice when it comes to delivery pizza. This dominos gets my money once every couple of months.
It’s a disappointment every time.
Time for delivery? Take your worst case scenario and add 30-45 minutes
Time for in store pickup? About 45-60 minutes from your order being placed.
They’ve always done a pretty good job making it, no complaints there. The time to create the food is absurd.
They’re either running a skeleton crew or don’t feel the need to provide good service since there isn’t much delivery pizza competition in Godfrey. Probably both if I’m being honest.
Atmosphere: 3
Food: 4
Service: 1
First time ordering here I will be back pizza was correct and the cut was perfect I am a square cut person. It was hot and yummy all the way
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Parking: Easy access
Kid-friendliness: Friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak Pizza, Brownie Dough, Pasta Bowl, Chicken Wings, Deluxe Pizza, Tater Tots, Pretzel, Pepperoni Pizza, Lava Cake
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