Shivers Frozen Custard & Coffee

Great ice cream, we come here every time we visit family

I love Shiver's sooo much! It's absolutely the best cold-treat place around. The staff are always super friendly, and even when we place large orders, they are super accurate!

My favorite item is the signature mocha (espresso over vanilla ice cream with whipped cream and chocolate shavings/chunks), but basically every drink I have had has been amazing. I used to get frozen hot chocolate with cherry often, too. Everything is very customizable, though I recommend looking online for a full list of their options.

I cannot recommend Shiver's enough, honestly!

The best concretes around with tasty vanilla ice cream. This is where I ask to go to when visiting our friends of 42 years. I get an oreo concrete and ask for extra oreos. They do give you extra ingredients when asked, not just pretend to add it. They give you big portions too. The line going through the drive thru is lined up on the road. I guess the secret is out they have the best ice cream and are priced just right!! Go and treat yourself with awesome ice cream.

My husband and I enjoyed the concretes they have. Their cup sizes were worth what we paid for. We will definitely come back again.

The workers are nice. Prices are decent. Product is great as well. Only reason they didnt get 5 star was the wait can be a bit long but still worth it.

Not a franchise and that is the strength. Artisan construction over decades of diligent projects. Worth a stop for something creative.

This place takes so much of my money per month. When it gets busy the drive through line spills out onto the street and large vehicles can block the way through. So I can recommend coming in through the south and taking the southern entrance and parking there. If you have a motorcycle you wont have parking problems. FANTASTIC CUSTARD. Please continue to take my money.

My family goes at least 3 times a week to try the flavor of the day! Wonderful staff and the best ice cream in Alton!

Used to be my absolute favorite place to go. Even when I lived out of state, I always made sure to stop in before I left. Sadly, it has lost its touch. Every single time I go now, something is wrong. Ordered milk shakes with no whip and both has whip, ordered a concrete with peanuts, got walnuts and asked for a concrete with chocolate chunks and have chocolate chips instead. Years ago it was all about the detail and making sure the customer leaves happy. Now, that doesn't seem to matter. I'm done calling and complaining every time we order ice cream. I'll just start going somewhere else where the details matter.

Good little custard spot. Got a strawberry Sunday and it was delicious

Best custard and coffee around!

Just received some of the best customer service in the industry at this place. Been going here for years with my family, will continue the tradition

Food: 5

Always greeted with a warm friendly smile.

Kid-friendliness: Always a cheerful friendly fun experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge

Shivers is our go-to place for sweet treats!

Atmosphere: 5

Food: 5

Service: 5

Go here all the time. Great all around place. Although the cups they serve drinks in suck.

Atmosphere: 4

Food: 4

Service: 4