Arby's

3501 Nameoki Rd, Granite City
(618) 798-9763

Recent Reviews

Sort by
Jennifer B

Black Cashier with long braids was Beyond rude. I went in for lunch cashier didn’t acknowledge me for about 3min as she stood with her back turned talking and prepping bags she turned and looked at me 3times before even saying a word. Finally she comes to the register and says “What can I get for you?” No, hi, how was your day? Sorry for the wait. How can I help You? just literally no customer service at all. I started to tell her what I would like to order and I asked her if I could please get my food fresh, before I could continue what I was saying she cut me off and started to yell to the cook “MAKE EVERYTHING FRESH I NEED THIS AN THAT JUST MAKE IT ALL FRESH” exactly in that order. she turns back to me and say is that all she did not ask me what drink I wanted. She slammed my cup on the counter and walked away as if she was upset because I asked for my food to be cooked fresh . She Did not hand me my receipt. I asked her was I supposed to grab my own receipt or could she hand me my receipt she proceeds to say you can grab it and walked away . at this point. I’m beyond upset I give nothing but respect to the workers anytime I’m in Arby’s and to be treated like this is pathetic.

Atmosphere: 4

Food: 4

Service: 1

Lori Hensley

Wow, the chicken sandwich meal, was awful, no chicken too it, chicken was thinner than kids hamburger at McDonald’s… never again. And fries cold. Soda was good.

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Roast Beef

Gordon Williams

It's fast food. It's a better place than Mc something. 😆

Atmosphere: 3

Food: 5

Service: 4

Erica Barbagallo

Cheese sticks are always my favorite!

Food: 5

Service: 5

Recommended dishes: Roast Turkey Ranch & Bacon Sandwich

Tammy Bettag

The young man in the drive thru was very nice, food was good, especially the apple turnovers but they we're a little cold. All in all it was good.

Food: 5

Service: 5

Recommended dishes: Roast Beef

James Campbell

They had 2 turkey sandwiches for Thanksgiving.
Neither was good.
They had no flavor.
Stick with Regular menu items.
Sometimes seasonal sandwiches aren't very good.
The meat was dense and hard to digest.

Atmosphere: 5

Food: 3

Service: 5

Jessica Eaker

Love it !!!

Atmosphere: 5

Food: 5

Service: 5

Erica Lear

Cheese sticks are always my favorite!

Food: 5

Service: 5

Recommended dishes: Roast Turkey Ranch & Bacon Sandwich

D K (EltonHagar)

Love the Double Beef and Cheddar!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arby's Signature Sandwiches

Tracy King

I want to share my experience coming to your store at 09/25 2;43 the lady who waited on me was so pleasant she was multitasking with different orders. You manager was yelling at her to clock out. The nice lady ride was waiting for her and she was willing to finish the orders. The lady clocked out and your manager forced her to work. That’s absolutely against the law I was horrified how she treated her. I’m originally from GC but could not believe how she talked her like a stray dog. Unbelievable absolutely appalled. The reason I gave a one do you can read it. Your manager was also 20 minutes late coming to work check out the footage . I m the blonde who ordered Reuben.

Atmosphere: 1

Food: 1

Service: 1

susan bryant

This was a dive through experience, so the atmosphere was hot and humid. Lol. ARBY'S GC is my reliable, go-to place for lunch. I only get half an hour, so I require a fast and reliable drive thru. ARBY'S has never let me down!

Atmosphere: 5

Food: 5

Service: 5

Ashley Morrison

Food was sloppy. Thrown together in a rush. My fries were cold.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Roast Turkey Ranch & Bacon Sandwich, Curly Fries

Thomas Miller

Always a good meal

Atmosphere: 5

Food: 5

Service: 5

Christina Funk

Love the chicken ? sandwich

Atmosphere: 5

Food: 5

Service: 5

Thomas Heck

Always great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Turkey Ranch & Bacon Sandwich, French Dip, Roast Beef, Curly Fries, Reuben, Double Roast Beef

Loading...