Rally's
2220 Madison Ave, Granite City
(618) 877-4616
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
They suck don't waste your time are money
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Sandwich
Food was hard and old. I initially turned around to get sauce that wasn’t placed in the bag however when I returned I was told that I would have to wait until the next day to get my refund because the supervisor was busy cooking due to be short staffed. I advised them that it should only take a moment and that I have kids to feed and shouldn’t have to wait. At this moment 2 girls were at the window and I said instead of talking to me they could’ve been issuing my refund. I was then told I don’t have to eat there any more and that I would have to wait an hour to get my money back. I have had nothing but bad experiences here. I came back 15 min later and was able to get a refund but this was the worse experience ever. DO NOT RECOMMEND EATING HERE!!!
Atmosphere: 1
Food: 1
Service: 1
INNA” cool but today I come they say our walk up is closed never had this problem until they let males work the windows who have 0 customer service experience all they no is “can I get your number🤮🤢”
Atmosphere: 1
Food: 1
Service: 1
They say the walk up window close how that work 🤨 I’ve never came here and had this issue until they let these “MALES” work the window they really should just stay in the kitchen no customer service skills
Atmosphere: 1
Food: 1
Service: 1
so everytime i go to this location which isn’t that frequently due to previous experiences with bad service. i am not usually the type to make a review but after tonight this was ridiculous. our food was cold , soggy , and flavorless. we reheated in air fryer for better taste to happen to see that there was hair in our food, NOT ONLY ONE item either. we dumped our fries on on a plate to notice there was hair in our fry container then we noticed there was hair in our chicken and fries box as well. this is sickening and really is disappointing.
Atmosphere: 1
Food: 1
Service: 1
Food was good and hot. They got the order right. We ordered chicken tenders and because it takes 6 minutes we were told to pull to the other side. That meant pulling back out into a 4 lane road and pulling back in to get to the other side.
Atmosphere: 5
Food: 5
Service: 3
Came at 10:30p.m. on Wednesday 3/19/25, cant take orders because you're doing shift change? Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Last week and again this week, fast friendly and food was perfect! Hot crispy fries and buford had all the right stuff. Thank you GC!!!
I stopped in for a couple rally burgers and they were actually very good. It reminded me of rally Burgers when they first came around. The hamburger was hot and the vegetables were cold.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Old Hamburger, Fully Loaded Fries, Loaded Fries, Triple Smoky BBQ Bacon Buford Combo, Spicy Chicken Sandwich, French Fries
After dark is more interesting than it needs to be.
Management should fix.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Fries, Sandwich
Restaurantji Recommends
Stopped in to get a few snacks. The employees ask me too hold for a few minutes. I was ok with this then both of them got out of the car went in and took my order. After taking my money the drive though girl told me not ask but told me to pull to the other side because I was on the clock and she wanted me to be off. I said no because the other side I would have to get out and walk around my vehicle to get my food . She processed to tell me off and said she was going to call the police on me. When I told her it was not my fault that she took.my order before she was inside she told me that she was on break. Then processed to slam the window shut. So I pulled to the other side then still had to wait to get my order because they didn't want to give it to me. This woman was very rude. I will most likely never to return . Which I'm normally there 2 to 3 times a week. But not no more. W
Atmosphere: 1
Food: 3
Service: 1
They were
Idk who the manager is but whoever she is she is rude!! Was talking over me than hung up on me because i asked her can i talk hardly every do i eat at fast food restaurants and this is why!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Pulled up to drive through, during business hours. Was told with an unpleasant tone after getting partially through ordering that they're not accepting orders. There was no indication of being closed, the business hours stated that they are not closed. Highly unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Got into the drive through at approximately 12:40 am on Friday January . I pulled up to the voice box and then a woman asked me for my order. As soon as I started she suddenly said that they were not doing orders at this time while another female coworker laughed in the background. Definition of unprofessional and rude and I wouldn’t recommend this place to a starving person.
Atmosphere: 1
Food: 1
Service: 1
Loading...