I’ve been here twice it’s right by my job…. I’m not even surprised at the reviews cause they are TRUE. In the early morning the ladies there are super rude, nasty tone like they hate their job. I was even extra nice to see if they would change the attitude and nope . Rude as hell. Never coming here again . Rather go to the one close by in Lake Bluff Foreal .
Arbriona
I come here often through drive through on my way to work and the Customer service is so rude ! I don’t even leave reviews , kinda going out of my way to do this one cause I am so offended and disgusted . An OLDER woman who works there often is also rude , nasty and very dismissive to customers .
Going through the reviews and seeing others experience this and nothing being done is disheartening. I will be calling the BB and cooperate to see what can be done ….
If you don’t like people , how about not working a job that you have to interact with them? Humility and kindness goes a long way. I’d say this whole location needs to be shut down and investigated
Atmosphere: 1
Service: 1
Vera Radesky
Unfriendly staff. Cameron was very rut with us.
Atmosphere: 1
Service: 1
jolina fiegel
I went in today to order coffee I normally don't drink dunkin doughnuts coffee very often. I saw they had new flavors. I went in to order frozen mint chip chocolate frozen coffee and I got the cookie dough one and it's really good. Not complaining for the wrong coffee but Definitely going to get it again.
Atmosphere: 5
Food: 5
Service: 5
thomas seibert
I go every morning, the employees aren’t particularly nice. Understaffed. Usually a long wait for a simple cup of coffee. It is faster to drive down the street to the Dunkin at Waukegan and rockland then it is to get a cup of coffee here if there’s one person in front of you.
Melanie Gutierrez
Terrible service, nasty attitude, and clearly nothing is being done about it. Don't waste your time, drive thru takes forever.
Atmosphere: 1
Service: 1
RadRacing #33
Constantly out of Jelly Donuts before 7am at least 3 days a week they will be out. Just the basic jelly donuts is too difficult for this team to make. Since I have made this post I have had no problems and they have constantly had jelly donuts I appreciate the improvement 👍
Atmosphere: 5
Food: 5
Service: 5
Aiden Lozano
GOT MY ORDER WRONG, then continues to give me attitude, don’t attend this Dunkin doughnuts.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Macchiato
Justin Hernandez
Horrible service! Even spoke to Betty or whatever her name was. (Higher up manager or owner) Told me she would handled the employee who was so incredibly disrespectful. She even offered me a complementary drink and food item that I never received via email as she claimed to send me. Recently, I went back to get attitude all over again by the same employee. This location is garbage.
Constantly slow, under staffed, and attitude like crazy from 90% of the staff. Almost gives you that “why are you here” vibe. Guess that’s the Grade A business standard these days.
Atmosphere: 1
Food: 2
Service: 1
Brett Peters
Bad attitudes. Like it's my fault they work at DD.
Atmosphere: 3
Service: 1
Tom Jean
Iced coffee/ cold brew is inconsistent and bad at times.
Food: 1
Service: 5
Hardikpatel Patel
Nice service clean everything
Atmosphere: 5
Food: 5
Service: 5
P OL
Loved the service and the food. The homeless gut outside is a total g ngl. Best Chinese food in town 10/10 don't know what these bums are talking about.
I’ve been here twice it’s right by my job…. I’m not even surprised at the reviews cause they are TRUE. In the early morning the ladies there are super rude, nasty tone like they hate their job. I was even extra nice to see if they would change the attitude and nope . Rude as hell. Never coming here again . Rather go to the one close by in Lake Bluff Foreal .
I come here often through drive through on my way to work and the Customer service is so rude ! I don’t even leave reviews , kinda going out of my way to do this one cause I am so offended and disgusted . An OLDER woman who works there often is also rude , nasty and very dismissive to customers .
Going through the reviews and seeing others experience this and nothing being done is disheartening. I will be calling the BB and cooperate to see what can be done ….
If you don’t like people , how about not working a job that you have to interact with them? Humility and kindness goes a long way. I’d say this whole location needs to be shut down and investigated
Atmosphere: 1
Service: 1
Unfriendly staff. Cameron was very rut with us.
Atmosphere: 1
Service: 1
I went in today to order coffee I normally don't drink dunkin doughnuts coffee very often. I saw they had new flavors. I went in to order frozen mint chip chocolate frozen coffee and I got the cookie dough one and it's really good. Not complaining for the wrong coffee but Definitely going to get it again.
Atmosphere: 5
Food: 5
Service: 5
I go every morning, the employees aren’t particularly nice. Understaffed. Usually a long wait for a simple cup of coffee. It is faster to drive down the street to the Dunkin at Waukegan and rockland then it is to get a cup of coffee here if there’s one person in front of you.
Terrible service, nasty attitude, and clearly nothing is being done about it. Don't waste your time, drive thru takes forever.
Atmosphere: 1
Service: 1
Constantly out of Jelly Donuts before 7am at least 3 days a week they will be out. Just the basic jelly donuts is too difficult for this team to make.
Since I have made this post I have had no problems and they have constantly had jelly donuts I appreciate the improvement 👍
Atmosphere: 5
Food: 5
Service: 5
GOT MY ORDER WRONG, then continues to give me attitude, don’t attend this Dunkin doughnuts.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Macchiato
Horrible service! Even spoke to Betty or whatever her name was. (Higher up manager or owner) Told me she would handled the employee who was so incredibly disrespectful. She even offered me a complementary drink and food item that I never received via email as she claimed to send me. Recently, I went back to get attitude all over again by the same employee. This location is garbage.
Service: 1
Really bad attitude and poor communication
Service: 1
Restaurantji Recommends
Constantly slow, under staffed, and attitude like crazy from 90% of the staff. Almost gives you that “why are you here” vibe. Guess that’s the Grade A business standard these days.
Atmosphere: 1
Food: 2
Service: 1
Bad attitudes. Like it's my fault they work at DD.
Atmosphere: 3
Service: 1
Iced coffee/ cold brew is inconsistent and bad at times.
Food: 1
Service: 5
Nice service clean everything
Atmosphere: 5
Food: 5
Service: 5
Loved the service and the food. The homeless gut outside is a total g ngl. Best Chinese food in town 10/10 don't know what these bums are talking about.
Atmosphere: 5
Food: 5
Service: 5
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