McDonald's

9191 IL-140, Hamel
(618) 633-2131

Recent Reviews

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M S

The second drive thru is there for decoration. Happy sitting!!!! Also they don't answer phones. :) yay!

Update!!!!! I spent 45 minutes to get the wrong order!!! So glad I didn't go into anaphylactic shock!!!! I had no idea I got that!!!!!! McDonalds for the win!!!!!

Sean Koogler

It's only a fuel stop but they make you feel like you're at home.

Alex

The service staff were nice but two burgers on the order were totally different from what we wanted. There were about 4 other orders behind us that were wrong as well. Chicken nuggets were overcooked and bland. No ice in the machines and randos in the parking lot asking for money. Atmosphere was so tense I wanted to eat and leave asap. Unfortunately will probably not come again.

Atmosphere: 1

Food: 2

Service: 2

aaron

Waited in line 10min no answer in the drive through. Employees in the parking lot.

Atmosphere: 1

Food: 1

Service: 1

Jerry Sawdy

Fast food

Ken barney

The shame when you pay for a drink that cost $5 and only get 3/4 of a cup

Atmosphere: 5

Food: 2

Service: 3

Nicki Browne

What a wonderful staff you have. Jade is an amazing cashier, with plenty of hospitality. She has the most impeccable customer service. So kind, love her smile. Thank you. It's nice to see when your traveling for weeks at a time.

Atmosphere: 5

Food: 5

Service: 5

Shannon Coleman

Typical McDonald's just very busy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, Cheeseburger, French Fries

Steve Criddle

Burnt

Atmosphere: 5

Food: 1

Service: 5

Muffin Austin

I'm a truck driver and this was my first time at this location. Employee Jamia she is a wonderful and bright soul. She greeted everyone that entered with a bright smile. She checked on everyone sitting in the restaurant from time to time and even removed any trash from the table while I was still sitting but done eating. All while keeping the dining area clean for the next customer. Compared to the other McDonald's where it's nasty and sticky at each table and no one greets you do to the kiosk & online ordering. Customer service is failing in the US but here she made me feel seen and I was an online order. So kudos 👏🏿 to you young lady and keep up the good work. Excellent customer service and hospitality Jamia may your future continue to expand to greater heights.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken

Nate

False Advertisement.

You are not open 24 hours. Please fix.

It's annoying when people don't update their "communications."

Atmosphere: 1

Food: 1

Service: 1

Connie Webb

It was good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Tina Sicilia

Quick bite, hot, friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, Mcdouble

jennifer frazier

Advertising pumpkin coffee,not serving any. Ordered caramel instead,tasted it,smelled it,didn't taste like any. Asked for more and I could hear the manager talking trash about me to the employee.

Atmosphere: 2

Food: 3

Service: 1

Luis Godoy

Definitely a Family Place full of good vibes. Congratulations and continue with your magic of flavor and quality of service.

Atmosphere: 5

Food: 5

Service: 5

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