McDonald's
9191 IL-140, Hamel
(618) 633-2131
Recent Reviews
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The second drive thru is there for decoration. Happy sitting!!!! Also they don't answer phones. :) yay!
Update!!!!! I spent 45 minutes to get the wrong order!!! So glad I didn't go into anaphylactic shock!!!! I had no idea I got that!!!!!! McDonalds for the win!!!!!
It's only a fuel stop but they make you feel like you're at home.
The service staff were nice but two burgers on the order were totally different from what we wanted. There were about 4 other orders behind us that were wrong as well. Chicken nuggets were overcooked and bland. No ice in the machines and randos in the parking lot asking for money. Atmosphere was so tense I wanted to eat and leave asap. Unfortunately will probably not come again.
Atmosphere: 1
Food: 2
Service: 2
Waited in line 10min no answer in the drive through. Employees in the parking lot.
Atmosphere: 1
Food: 1
Service: 1
Fast food
The shame when you pay for a drink that cost $5 and only get 3/4 of a cup
Atmosphere: 5
Food: 2
Service: 3
What a wonderful staff you have. Jade is an amazing cashier, with plenty of hospitality. She has the most impeccable customer service. So kind, love her smile. Thank you. It's nice to see when your traveling for weeks at a time.
Atmosphere: 5
Food: 5
Service: 5
Typical McDonald's just very busy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Cheeseburger, French Fries
Burnt
Atmosphere: 5
Food: 1
Service: 5
I'm a truck driver and this was my first time at this location. Employee Jamia she is a wonderful and bright soul. She greeted everyone that entered with a bright smile. She checked on everyone sitting in the restaurant from time to time and even removed any trash from the table while I was still sitting but done eating. All while keeping the dining area clean for the next customer. Compared to the other McDonald's where it's nasty and sticky at each table and no one greets you do to the kiosk & online ordering. Customer service is failing in the US but here she made me feel seen and I was an online order. So kudos 👏🏿 to you young lady and keep up the good work. Excellent customer service and hospitality Jamia may your future continue to expand to greater heights.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken
Restaurantji Recommends
False Advertisement.
You are not open 24 hours. Please fix.
It's annoying when people don't update their "communications."
Atmosphere: 1
Food: 1
Service: 1
It was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Quick bite, hot, friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcdouble
Advertising pumpkin coffee,not serving any. Ordered caramel instead,tasted it,smelled it,didn't taste like any. Asked for more and I could hear the manager talking trash about me to the employee.
Atmosphere: 2
Food: 3
Service: 1
Definitely a Family Place full of good vibes. Congratulations and continue with your magic of flavor and quality of service.
Atmosphere: 5
Food: 5
Service: 5
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