Same teen boy every time we visit, and unfortunately, the same issue each time.
Our first visit, I ordered a bacon cheeseburger and received a BLT. On the second visit, I specifically ordered a bacon cheeseburger plain — only bacon and cheese — but by my third bite, it was full of ketchup, mustard, and pickles.
Today was our third visit, and I ordered two chili dogs with no cheese (I even repeated it twice). Yet both came out covered in cheese. This could be serious if someone was not able to have something or allergic.
The first time, I thought maybe he was new. The second time, I was having a rough day and tried to laugh it off. But this time, we were on a time crunch, and having to wait for the order to be remade was really frustrating.
I truly don’t like to complain because the food itself is great — the strawberry milkshakes and ice cream are amazing, and the rest of the menu is usually really good. But the service has been consistently poor every time we’ve come.
It’s hard to believe ours is the only order that’s been rung up wrong. Either this young man needs more training, shouldn’t be on the register, or maybe just isn’t a good fit for that position.
We’ve never been offered a refund, a remake without the wait, or even an apology — and that’s disappointing for an otherwise great place.
Atmosphere: 1
Food: 4
Service: 1
Eldridge Kennedy
The onion rings were the best I've had for a long time. Burger and blt were also excellent.
Atmosphere: 5
Food: 5
Service: 5
melinda hall
Nice little roadside stop.
Atmosphere: 4
Food: 4
Service: 3
Beth McNaughton
Love having a family night out at the creamery.. Best food in town
Atmosphere: 5
Food: 5
Service: 5
julie warfel
Ice cream was superb. Service was absolutely phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Casey
A cute stop with great burgers and thickkkk milkshakes!
Atmosphere: 5
Food: 5
Service: 5
Matthew Baker
Great food and great ice cream
Atmosphere: 5
Food: 5
Service: 5
KEN SHAW
Fantastic burgers, fries, and shakes. Friendly and fast service. Ample seating, but outdoors is near the road. Right off Route 55. This is not fast food, so you will pay more, but the quality is worth it. Highly recommend
Atmosphere: 4
Food: 5
Service: 5
Dan Graff
This eatery is located on Route 66. I had a cheeseburger and fries. The wife had a chocolate shake. Our friends had the Horseshoe. They said it was good. It certainly wasn't heart healthy. You order at the counter. The food is cooked to order so don't be in too big a hurry. It will be fresh and good.
The Creamery serves the best ice cream. Their food is excellent as well.
Atmosphere: 5
Food: 5
Service: 5
Kellie White
Great customer service and yummy food. The team also did a great job handling a rude customer complaining about a charge that was clearly listed on the menu. We will be back!
TJ Nappier
great ice cream!!@
Atmosphere: 5
Food: 5
Service: 5
Fred Gowin
We came out to visit the Route 66 sign. Stopped in and ordered a double smash burger and onion rings. They were both great. Really enjoyed my lunch.
Atmosphere: 5
Food: 5
Service: 5
Martha Nall
Good food. Expensive. Even the special was high priced.
Great food!
Atmosphere: 5
Food: 5
Service: 5
Same teen boy every time we visit, and unfortunately, the same issue each time.
Our first visit, I ordered a bacon cheeseburger and received a BLT. On the second visit, I specifically ordered a bacon cheeseburger plain — only bacon and cheese — but by my third bite, it was full of ketchup, mustard, and pickles.
Today was our third visit, and I ordered two chili dogs with no cheese (I even repeated it twice). Yet both came out covered in cheese. This could be serious if someone was not able to have something or allergic.
The first time, I thought maybe he was new. The second time, I was having a rough day and tried to laugh it off. But this time, we were on a time crunch, and having to wait for the order to be remade was really frustrating.
I truly don’t like to complain because the food itself is great — the strawberry milkshakes and ice cream are amazing, and the rest of the menu is usually really good. But the service has been consistently poor every time we’ve come.
It’s hard to believe ours is the only order that’s been rung up wrong. Either this young man needs more training, shouldn’t be on the register, or maybe just isn’t a good fit for that position.
We’ve never been offered a refund, a remake without the wait, or even an apology — and that’s disappointing for an otherwise great place.
Atmosphere: 1
Food: 4
Service: 1
The onion rings were the best I've had for a long time. Burger and blt were also excellent.
Atmosphere: 5
Food: 5
Service: 5
Nice little roadside stop.
Atmosphere: 4
Food: 4
Service: 3
Love having a family night out at the creamery.. Best food in town
Atmosphere: 5
Food: 5
Service: 5
Ice cream was superb. Service was absolutely phenomenal!
Atmosphere: 5
Food: 5
Service: 5
A cute stop with great burgers and thickkkk milkshakes!
Atmosphere: 5
Food: 5
Service: 5
Great food and great ice cream
Atmosphere: 5
Food: 5
Service: 5
Fantastic burgers, fries, and shakes. Friendly and fast service. Ample seating, but outdoors is near the road. Right off Route 55. This is not fast food, so you will pay more, but the quality is worth it. Highly recommend
Atmosphere: 4
Food: 5
Service: 5
This eatery is located on Route 66. I had a cheeseburger and fries. The wife had a chocolate shake. Our friends had the Horseshoe. They said it was good. It certainly wasn't heart healthy. You order at the counter. The food is cooked to order so don't be in too big a hurry. It will be fresh and good.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
The Creamery serves the best ice cream. Their food is excellent as well.
Atmosphere: 5
Food: 5
Service: 5
Great customer service and yummy food. The team also did a great job handling a rude customer complaining about a charge that was clearly listed on the menu. We will be back!
great ice cream!!@
Atmosphere: 5
Food: 5
Service: 5
We came out to visit the Route 66 sign. Stopped in and ordered a double smash burger and onion rings. They were both great. Really enjoyed my lunch.
Atmosphere: 5
Food: 5
Service: 5
Good food. Expensive. Even the special was high priced.
Atmosphere: 3
Food: 4
Service: 4
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