This is now the second time I have gotten off the highway and to this specific location of Arby’s 15 minutes early and they leave me waiting at the drive thru menu for 5 minutes and then when they finally do say something… it’s “we’re closed”. I expect the hours that are posted everywhere to be accurate at the very least. If you close 15 minutes early, change your google times to 10:45pm. This is extremely unprofessional and beyond disappointing for travelers like myself. Do better. Thank god for Wendy’s!
Atmosphere: 1
Food: 1
Service: 1
Jimmy Cold Music
Terrible breakfast chicken sandwich but price wise they cool!
Atmosphere: 5
Food: 3
Service: 5
erica kriston
Waited time for my food, which is why it’s more disappointing that you know how hot your food is when the cheese is completely cold and not melted. Really disappointed because I absolutely hate cold food, and especially after you waited for it probably longer than you should have.
Atmosphere: 3
Food: 1
Service: 1
Joe Pasternak
Great national fast food chain and location for lunch or light dinner.
Atmosphere: 5
Food: 5
Service: 5
Kevin Brogley
Great service!
Atmosphere: 5
Food: 5
Service: 5
shahzad khalid
Didn't get what I was looking
Atmosphere: 4
Food: 1
Service: 4
Jay Bly
Typical Arby’s. Adequate Service the food was hot and delivered quick.
Very rude staff. I ordered loaded fries but was given plain ones. When I asked about it, one staff member said they had no idea what loaded fries were. The manager simply shut the window and walked away without addressing the issue.
Suggestion: If you’re having a bad day, please avoid projecting it onto customers. You’re getting paid to provide service, and mistreating customers damages the reputation of the fast-food chain. Do better.
Atmosphere: 1
Food: 1
Service: 1
John Pikalek (John loony)
I don't normally dine-in with the drive-thru is always very fast and the people are always very friendly
Atmosphere: 4
Food: 5
Service: 5
john mayfield
The guy working alone tonight was fantastic friendly and fast. To be so early or late depending this is a rare thing. I'd be back
It's been ages since my last visit to an Arby's
Atmosphere: 4
Food: 5
Service: 5
outrageously expensive
Worst location in Illinois!
Atmosphere: 1
Food: 1
Service: 1
This is now the second time I have gotten off the highway and to this specific location of Arby’s 15 minutes early and they leave me waiting at the drive thru menu for 5 minutes and then when they finally do say something… it’s “we’re closed”. I expect the hours that are posted everywhere to be accurate at the very least. If you close 15 minutes early, change your google times to 10:45pm. This is extremely unprofessional and beyond disappointing for travelers like myself. Do better.
Thank god for Wendy’s!
Atmosphere: 1
Food: 1
Service: 1
Terrible breakfast chicken sandwich but price wise they cool!
Atmosphere: 5
Food: 3
Service: 5
Waited time for my food, which is why it’s more disappointing that you know how hot your food is when the cheese is completely cold and not melted. Really disappointed because I absolutely hate cold food, and especially after you waited for it probably longer than you should have.
Atmosphere: 3
Food: 1
Service: 1
Great national fast food chain and location for lunch or light dinner.
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
Didn't get what I was looking
Atmosphere: 4
Food: 1
Service: 4
Typical Arby’s. Adequate Service the food was hot and delivered quick.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Great service and great food!
Atmosphere: 5
Food: 5
Service: 5
Never again 😒
Atmosphere: 1
Food: 1
Service: 1
Very rude staff. I ordered loaded fries but was given plain ones. When I asked about it, one staff member said they had no idea what loaded fries were. The manager simply shut the window and walked away without addressing the issue.
Suggestion:
If you’re having a bad day, please avoid projecting it onto customers. You’re getting paid to provide service, and mistreating customers damages the reputation of the fast-food chain. Do better.
Atmosphere: 1
Food: 1
Service: 1
I don't normally dine-in with the drive-thru is always very fast and the people are always very friendly
Atmosphere: 4
Food: 5
Service: 5
The guy working alone tonight was fantastic friendly and fast. To be so early or late depending this is a rare thing. I'd be back
Atmosphere: 5
Food: 5
Service: 5
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