11/25/25 at 9:33pm door was locked when staff member opened the door, I was told they were closing up I just wanted a hot coffee or something that's cool. I pointed at the sign told her it says 10pm and I'm here for ice cream. I reminded her it was 930, I was told yeah no were basically closed. I don't usually leave reviews, I did tell her as I was walking away Im going to leave a review (which I really wasn't going to write, but after I got in my truck and started reversing she came running back out trying to stop me) So here's your review needless to say I did not get out and get my order I drove down to the Dunkin on golf and barrington. Too bad that Dunkin was my Dunkin, I don't like lazy people. I have to follow the rules at my job.
Katherine Miller
They did not have vanilla ice cream - I thought they were joking. Location should just close
Tim Gannon
Stood inside waiting for 15 minutes. Never got served. We left. The manager said "they'll be right with you" as she stood and didn't seem to do anything while the young kids worked their hardest.
Service: 1
Jay Johnson
Honestly this is the worst experience I’ve had in a food joint. I don’t know what’s worse, the staffs behavior or the ice cream.
Food: 1
Service: 2
Sandy Samaniego
Haven’t ever left a bad review but do not like being taken advantage of as a customer either. Took my kids for ice cream because we were in the neighborhood and their scoops were laughable. I know this is a tough economy but this was a joke. Wish we had seen other reviews before stopping in.
Atmosphere: 1
Food: 1
Service: 1
Kesleigh Boofington
Honestly this is the worst experience I’ve had in a food joint. I don’t know what’s worse, the staffs behavior or the ice cream.
Food: 1
Service: 2
Walter Anderson
Honestly this is the worst experience I’ve had in a food joint. I don’t know what’s worse, the staffs behavior or the ice cream.
Food: 1
Service: 2
Natalie Lopez
Ordered the turkey ice cream cake for my son's birthday. Didn't turn out quite like the picture on the site, but still a fun cake for the party. The caramel coating is fairly thick.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Very Berry Strawberry
Arthur92
Never have capuchino blasts,always be doing the long drive just to get disappointed
Ahmad Khan
I would give negative stars if I could. Every single time I come here they never have ANY ice cream flavors available. How does a store run out of the most basic flavors chocolate and vanilla??? BR needs to shut this spot down immediately.
Very few ice cream options! And the customer service sucks! Manager seemed annoyed and left while we were still ordering ice cream…never going back
Ryan Breeding
All I can say is not bad. It isn't perfect but I never set my expectations that high. The place felt weird for reasons I can't remember, just the atmosphere of the environment was in the slight bit off putting. The wait time was a bit of a bother but ultimately it delivered! I give an exact 4.
Chu3mmu Chu3mmu
This is the second time this location closed earlier than the posted hours when I’ve tried to go.
Virginia Rios
This people need to learn how to treat customers… I got mistreated and humiliated by 1 girl that works here… i’m Hispanic with an accent and looks like this place is not inclusive and you can experience racism if you are not American… I don’t think this way to treat people is aligned with the values and policies of Baskin Robbins and Dunkin Donuts… as soon I spoke she said in a really bad way that she doesn’t understand Anything I said and just walked away rolling her eyes… I have more than 10 years in this country communicating effectively in English. At the end another girl help me because the racism one didn’t want to help me (For no reason I guess only because I’m Hispanic)
Raul Landeros Mono Landeros
This is the wost baskin-Robbins every time i go to order a cappuchino blast the maching is always broken i think they are just to lazzy to do it. Its been more than a year that they say the same thing.
11/25/25 at 9:33pm door was locked when staff member opened the door, I was told they were closing up I just wanted a hot coffee or something that's cool. I pointed at the sign told her it says 10pm and I'm here for ice cream. I reminded her it was 930, I was told yeah no were basically closed. I don't usually leave reviews, I did tell her as I was walking away Im going to leave a review (which I really wasn't going to write, but after I got in my truck and started reversing she came running back out trying to stop me) So here's your review needless to say I did not get out and get my order I drove down to the Dunkin on golf and barrington. Too bad that Dunkin was my Dunkin, I don't like lazy people. I have to follow the rules at my job.
They did not have vanilla ice cream - I thought they were joking. Location should just close
Stood inside waiting for 15 minutes. Never got served. We left. The manager said "they'll be right with you" as she stood and didn't seem to do anything while the young kids worked their hardest.
Service: 1
Honestly this is the worst experience I’ve had in a food joint. I don’t know what’s worse, the staffs behavior or the ice cream.
Food: 1
Service: 2
Haven’t ever left a bad review but do not like being taken advantage of as a customer either. Took my kids for ice cream because we were in the neighborhood and their scoops were laughable. I know this is a tough economy but this was a joke. Wish we had seen other reviews before stopping in.
Atmosphere: 1
Food: 1
Service: 1
Honestly this is the worst experience I’ve had in a food joint. I don’t know what’s worse, the staffs behavior or the ice cream.
Food: 1
Service: 2
Honestly this is the worst experience I’ve had in a food joint. I don’t know what’s worse, the staffs behavior or the ice cream.
Food: 1
Service: 2
Ordered the turkey ice cream cake for my son's birthday. Didn't turn out quite like the picture on the site, but still a fun cake for the party. The caramel coating is fairly thick.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Very Berry Strawberry
Never have capuchino blasts,always be doing the long drive just to get disappointed
I would give negative stars if I could. Every single time I come here they never have ANY ice cream flavors available. How does a store run out of the most basic flavors chocolate and vanilla??? BR needs to shut this spot down immediately.
Restaurantji Recommends
Very few ice cream options! And the customer service sucks! Manager seemed annoyed and left while we were still ordering ice cream…never going back
All I can say is not bad. It isn't perfect but I never set my expectations that high. The place felt weird for reasons I can't remember, just the atmosphere of the environment was in the slight bit off putting. The wait time was a bit of a bother but ultimately it delivered! I give an exact 4.
This is the second time this location closed earlier than the posted hours when I’ve tried to go.
This people need to learn how to treat customers… I got mistreated and humiliated by 1 girl that works here… i’m Hispanic with an accent and looks like this place is not inclusive and you can experience racism if you are not American… I don’t think this way to treat people is aligned with the values and policies of Baskin Robbins and Dunkin Donuts… as soon I spoke she said in a really bad way that she doesn’t understand Anything I said and just walked away rolling her eyes… I have more than 10 years in this country communicating effectively in English. At the end another girl help me because the racism one didn’t want to help me (For no reason I guess only because I’m Hispanic)
This is the wost baskin-Robbins every time i go to order a cappuchino blast the maching is always broken i think they are just to lazzy to do it. Its been more than a year that they say the same thing.
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