Starbucks
1057 W Lake St, Hanover Park
(630) 270-3109
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
These people are idiots. Gave me the wrong drink 2 times and didn’t know what we ordered but he took our order
Atmosphere: 1
Food: 1
Service: 1
Great , clean, quiet place ?
Atmosphere: 5
Food: 5
Service: 5
Very fast service through drive-thru
Atmosphere: 5
Food: 5
Service: 5
Best Starbucks. Speedy service!
Atmosphere: 5
Food: 5
Service: 5
Love this location. Drive thru goes fast and it's never crazy busy. Employees are sweet!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oat Milk Latte
So I normally try to avoid this location because the employee attitudes here are just abhorrent. But I was in a rush, so I go through the drive through and a girl takes my order. Mentions not once that their systems are down today. The car in front of me seems to also receive their order correctly. I go to pay and the guy tells me the wrong amount. When I tell him that not my order he looked at me like I had 3 heads. “Do you know what you ordered”, he asks me? Lmao, I mean obviously I do. When I ask, well who did I just give my order to in the drive through? Another girl pipes up and states “there’s an outage today.” Well, the car before me for their order and it looks like you’re handing me the car after mines order so, it seems like maybe someone just forgot to make my order. When I ask why they are not telling customers in the drive through and maybe the drive through shouldn’t be open- she blames corporate and they all roll their eyes at me.
First off, I’m not just up at 8am on Friday for kicks, I’m on my way to an appointment for my kid and don’t have time to sit and wait, if they would have said there was an issue I would have gotten out line and went elsewhere. Secondly, this location is the prime example of what’s wrong in today’s work force. Children that have 0 customer service skills. Everyone here is always miserable, miserable I guess that they make coffee for a living. Whatever the reason is, I suggest they all take some classes on customer service. I’m sure theres thousands of other people that would be appreciative of the job they all seem to despise. And lastly, don’t use a global outage for piss poor attitudes.
Atmosphere: 1
Food: 1
Service: 1
I LOVE TONY SO MUCH!! ONE OF MY FAV BARISTAS AT STARBUCKS ❤️
TONYYY IS THE BESTTTT LIKEEE I LOVEE HIMMM HE WAS THE BOMB DOT COMMM THE
Atmosphere: 5
Food: 5
Service: 5
10 mins for 1 drink in the drive thru
Nice spot since it’s newer than the other sbux in the immediate area. Best quality of the handful of locations, but a bit slower too.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
It was an ok experience. The baristas attitude drastically change towards the customer in front of me due to her
.
Atmosphere: 3
Food: 3
Service: 1
Dietary restrictions: Gluten-free option menu
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Oat Milk Latte, Starbucks Blonde Espresso Roast
Dietary restrictions: Gluten-free option menu
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Oat Milk Latte, Starbucks Blonde Espresso Roast, String Cheese
I feel at home here in the morning, the staff here are very warm, thoughtful service, so that every customer who comes here can have a good mood.
Atmosphere: 5
Food: 5
Service: 5
Great staff! Very clean! Great service!
Atmosphere: 5
Food: 5
Service: 5
Loading...