Practical Baker Equipment Co
600 Chippewa Rd, Harvard
(815) 943-6040
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Quick to take your money but ghost you if you have problems with the equipment or any issues that you need to discuss. Making due with makeshift solutions while I am still going unanswered after 4 weeks and counting of trying to contact via phone, email, and website. Bounced email addresses, full voicemail boxes, unanswered and unteturned phone calls, broken website contact form… what kind of show is this?
I purchased the Kook-e-King cookie machine over a year ago and it is an amazing machine that gives us a competitive advantage.What is even more amazing is the person that stands behind the equipment. We had a problem with our machine yesterday and could have been down over a week. John, gave us a call back immediately and we were up and running in less than a half hour after detecting the problem.Rest assured that when you buy a product from Practical Baker that you are buying the very best products and buying from a company with high integrity. John Stricker stands behind every product.
We've been dealing with Practical Baker for several years. Their service on spare parts is second to none. They ship our order within hours and we receive the parts in Sydney Australia in just a few days.
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