Baskin-Robbins

7847 W 95th St, Hickory Hills
(708) 599-6500

Recent Reviews

Sort by
dagoberto morin

I ordered a cake online. I accidentally put the wrong time, so I called to adjust my pickup time. The employee told me she would call the manager and take care of it for me. When I went to pick it up, my cake was not ready. She said that it was my fault for choosing a different time. Well that's why I called and supposedly I was taken care of. Tony the manager told me that verbal agreements don't count. I will never go back to this Baskin Robbins again

Raul Dominguez

No star option needed for this place

otis holiday

The employess are rude, terrible customer service..

Kevin Anadkat

There prices are all over the place, online it is $9.59

On the menu $7.19 and they charged me $10.59.

Did I got scammed?

Edhem Othman

All the employees are very rude. They need to learn respect. Everything I asked for they said they don’t have in the drive thru. I decided to go in to see what kind of ice cream they have, and saw they had everything. When I saw they were lying to me I walked away. Never going back

Atmosphere: 1

Food: 1

Service: 1

Ariel Harris - Blacher

not very great attitude but I mean as along as they make my food right and charge me the right amount and they always do damn good at making my food that’s why I come back continuously so they know how to make stuff for sure

Selena Dc

So disappointed we just ordered a shake and a cappuccino blast and they’re the worst we had ever had , sorry to say but how can they called a shake that it’s just milk and a little bit of flavor of the ice cream at it , and a cappuccino blast that you are drinking like it was an ice coffeeThank you for the worst experience , we never coming back

Khalid Alyafai

Literally the worst milkshake I've ever had in my life. So watery. The guy clearly doesn't know what he's doing.

Jim Smith

Great Selection

Marley Lover

everytime i order off doordash i get a call saying they have no flavors that i ordered. this is the 3rd time, i am so tired of this

Carly Condon

First time at this location and it’ll be my last. Tried to order two shakes and a dipped cone at the drive thru, the woman working said “well it’s gonna take 15 minutes.” I asked which part of the order was causing the delay (because I wouldn’t be opposed to changing my order in order to speed things up). The cashier replied I. A super rude tone “no, the whole part is going to take 15 minutes, there’s a line of cars behind you and it’s just me working in here!” - I don’t know how the cars Behind me factored in or how I was supposed to know that she was working alone since this was all happening at the drive thru intercom. And then before I could reply, the woman said “so you gonna wait or not?”. I just left.

Craig Ventura

Great ice-cream parlor. So many good and tasty varieties of ice-cream.

Violeta Maravillas

Very good service ?

Michelle Bastiani

I slipped in a puddle of hand sanitizer and not one of the five employees even asked if I was ok.

Zoe Neal

Usually when I come here it's fine. But my recent experience was not. I ordered a cake 4 days prior from pick-up and when we went to pick it up it "wasn't there". We had all the receipts for proof. We ended up getting a cake. But it still wasn't exactly what I wanted.

Loading...