If I could put 0 stars I would, worst experience ever. The staff present on 11/09 between 8:30-9:00pm were rude, nasty, and racist. Literally took my order and once I got to the window wouldn’t even open the window for me, when they finally did they claimed to not have an order for me and refused my service. I only came because I promised my kids donuts, left with my kids crying from being treated unfairly. In the meantime, they continued to serve everyone else (who just so happened to not be black). And proceeded called the police on me when I was still on the premises attempting to order, the police arrived and let them know it was not a police matter and directed me to another location.
Juliette Lira
I wish I can give this a zero!! Came here and order 4 drinks and the 3 drinks were iced coffee and they WERE WATER DOWN. ITS VERY UPSETTING !! We asked for extra and it’s LIGHT!!!!
Nancy Jaser
Money hungry this lady literally took away from my bag one last munchkin because i had a reward for 3 munchkin and and there was only 4 left so she literally took away one!! Like you already put it in my bag and have no more left to sell you could of kept it instead you took it away never returning disgusting hard as hell munchkin and donuts money hungry
Atmosphere: 1
Food: 1
Service: 1
May
Busy for a good reason Idk about the other review but I love this Dunkin always get my order right and almost always taste the same. I can’t say the same about the Dunkin that’s a few block down I wonder if the bad reviews are for that place. Any ways thank you to the workers here it’s because of them you are getting this compliment.
Atmosphere: 5
Food: 5
Service: 5
Dave Cobb
The youg lady who helped me today 10/30 was just excellent!! Thanks!! Your a Winner!!
Atmosphere: 5
Service: 5
Tammy Zeidan
Lazy drive thru The guy and the manager were great but the girl taking orders super rude and lazy.
James Boie
A good Dunkin
David Stiles
Drinks were both PACKED to the lid with ice- thats against Duncan policy as it robs the customer of what they are paying for. I ordered a large chai tea latte with extra Chai, there was so much milk and ice I didn't even taste the Chai at all. I was ripped off, I won't be back as this is not the first time and I only ordered e tra cause it was weak the previous time I came here. There's enough of these dunkins in the area, I suggest going to another location that actually cares about product quality and their customer base, cause these owners/mgrs might say they do but they dont!
Atmosphere: 1
Food: 1
Service: 3
Peter Grzesiak
I went inside this morning there if flies all over the store the donuts covered in flies and fruit flies gross. Also waited super long time untill someone came and asked if I ordered food and pulled the bag out from behind the counter.
“Terrible experience. The staff took a sip from my coffee before giving it to me. Very unhygienic — don’t come to this location.”
Atmosphere: 1
Food: 1
Service: 1
Karim Z
Manager needs to get fired
Atmosphere: 1
Food: 1
Service: 1
eva cygan
I order a large iced latte and there have been multiple occasions where the drink was coffee and not a latte. I will no longer be coming here to order a large iced lattee and a boston creme after today.
Jacky Agustin
If you’ve ever worked customer service a day in your life, you’ll understand the true struggles and hardships of working in fast food come with; at this location we all try our best and work hard to satisfy everyone’s needs. Not easy to stand and deal with rude consumer’s in your face for hours. WE SERVE FOR YOU! Thank you to our loyal customers who understand our hustle🤍 Respect is our greatest core value at this location.
Atmosphere: 5
Food: 5
Service: 5
Kirsten Drew
The gentleman working the counter on July 21st around 5:30pm was so helpful!! He turned my extremely bad day around thank you for being so kind!!
If I could put 0 stars I would, worst experience ever. The staff present on 11/09 between 8:30-9:00pm were rude, nasty, and racist. Literally took my order and once I got to the window wouldn’t even open the window for me, when they finally did they claimed to not have an order for me and refused my service. I only came because I promised my kids donuts, left with my kids crying from being treated unfairly. In the meantime, they continued to serve everyone else (who just so happened to not be black). And proceeded called the police on me when I was still on the premises attempting to order, the police arrived and let them know it was not a police matter and directed me to another location.
I wish I can give this a zero!! Came here and order 4 drinks and the 3 drinks were iced coffee and they WERE WATER DOWN. ITS VERY UPSETTING !! We asked for extra and it’s LIGHT!!!!
Money hungry this lady literally took away from my bag one last munchkin because i had a reward for 3 munchkin and and there was only 4 left so she literally took away one!! Like you already put it in my bag and have no more left to sell you could of kept it instead you took it away never returning disgusting hard as hell munchkin and donuts money hungry
Atmosphere: 1
Food: 1
Service: 1
Busy for a good reason Idk about the other review but I love this Dunkin always get my order right and almost always taste the same. I can’t say the same about the Dunkin that’s a few block down I wonder if the bad reviews are for that place. Any ways thank you to the workers here it’s because of them you are getting this compliment.
Atmosphere: 5
Food: 5
Service: 5
The youg lady who helped me today 10/30 was just excellent!! Thanks!! Your a Winner!!
Atmosphere: 5
Service: 5
Lazy drive thru
The guy and the manager were great but the girl taking orders super rude and lazy.
A good Dunkin
Drinks were both PACKED to the lid with ice- thats against Duncan policy as it robs the customer of what they are paying for. I ordered a large chai tea latte with extra Chai, there was so much milk and ice I didn't even taste the Chai at all. I was ripped off, I won't be back as this is not the first time and I only ordered e tra cause it was weak the previous time I came here. There's enough of these dunkins in the area, I suggest going to another location that actually cares about product quality and their customer base, cause these owners/mgrs might say they do but they dont!
Atmosphere: 1
Food: 1
Service: 3
I went inside this morning there if flies all over the store the donuts covered in flies and fruit flies gross. Also waited super long time untill someone came and asked if I ordered food and pulled the bag out from behind the counter.
Atmosphere: 2
Food: 1
Service: 2
If I get raw hashbrowns one more time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
“Terrible experience. The staff took a sip from my coffee before giving it to me. Very unhygienic — don’t come to this location.”
Atmosphere: 1
Food: 1
Service: 1
Manager needs to get fired
Atmosphere: 1
Food: 1
Service: 1
I order a large iced latte and there have been multiple occasions where the drink was coffee and not a latte. I will no longer be coming here to order a large iced lattee and a boston creme after today.
If you’ve ever worked customer service a day in your life, you’ll understand the true struggles and hardships of working in fast food come with; at this location we all try our best and work hard to satisfy everyone’s needs. Not easy to stand and deal with rude consumer’s in your face for hours. WE SERVE FOR YOU! Thank you to our loyal customers who understand our hustle🤍 Respect is our greatest core value at this location.
Atmosphere: 5
Food: 5
Service: 5
The gentleman working the counter on July 21st around 5:30pm was so helpful!! He turned my extremely bad day around thank you for being so kind!!
Atmosphere: 5
Food: 5
Service: 5
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