Baskin-Robbins
9400 Joliet Rd, Hodgkins
(708) 387-7108
Recent Reviews
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Paid for two scoops, store gave one only. Save your money and just go to Walmart nextdoor for ice cream. It's the same quality and better value.
I gave this Dunkin Baskin 3x to redeem its self but Noo food was undercooked and expired my drinks were watery my Grilled Cheese WASNT even put on the flat top or the toaster he put cheese and tossed it in the chef mike got that Lil pack of bacon snack it had lines of cold grease build up im good and done its sad that I have to go almost 2 towns over to get my Dunkin when im jus across the street called corporate all they can say is their sorry and that this DD ISNT one of theirs they jus pay to use the name
Terrible service guy working the window was yelling at me because they are out of two different types of ice cream. Had a huge attitude i wouldn't go here or trust the service!
This place is terrible. Doors locked and only the drive thru is open. They can't tell you what ice cream they have. Wasted 30 mins in the drive thru to get a couple of donuts when we really wanted ice cream. They don't hand pack quarts either, so don't bother asking. My recommendation is to go elsewhere.
Every single time ive been here theyve gotten the order wrong. Every. Time. We are leaving once again with the wrong order bc the manager is unprofessional and im sick of the horrible service.
The owners must be money hungry. I order a caramel blaster i also asked for a cup of water I just wanted to take my medicine and she said we can’t give you water but if you want we can give you a cup of ice for $2.18 I was shocked ? first dunkin/baskin that had ever done that. So I drove off never going here again. I was still buying something smh
Excellent place
Another joke of an experience. Knowing that they made COKE floats (gross), I asked if they could make a root beer float. They said YES, handed it to us in drive-thru, took one sip and....COKE float!!!! Unreal how they are still in business. Every other trip there is a disaster.
I was just there in the longest drive thru ever 15 mins in the drive thru and when I finally got to the speaker mind you I had to say "hello" first before the rude girl took my order. I told her what I wanted and then she says "I'm sorry I cant hear you" so then I said it louder and the rude girl had the nerve to get smart and say "you don't have to say it that loud" so I said it for the third time and then I told her "don't talk back and speak to customers that way" then the girl had the nerve to get smart with me again and say "yeah same to you" Wow really talking back to a customer in the drive thru? She needs to be fired and I'll make sure of it when I call the corporate. Needless to say I didn't get anything I'm not spending a dime for this location ever again. This location should be shut down since they dont know how to treat customers. News flash you dont talk or treat people any kind of way. For the rude girl who was at the speaker and took orders watch how you talk to people hunny watch your mouth because the next person she tries to get smart with may not be as nice as I was just and FYI.
I had a question about dry ice, so I called.This location does not answer the phone. Not making a trip for something that could be accomplished with a phone call. Not doing business here.
Restaurantji Recommends
Just waited for 10 minutes (w/ no line on the Baskin Robbins side) for nothing...we weren’t even acknowledged. We ended up leaving such a waste of time.
Bad service???
EVerthing bagel with cream cheese, Hot Extra extra large hot coffee, thank u job well done guys!
They had a good variety.
Amazing
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