My family & I come here sometimes, we live in the neighborhood. We ordered 3 sandwiches and received 2 of them, I didn’t notice until I got home about 5 minutes later. I went back to grab my other sandwich not thinking it was going to be a big deal and I was mistaken. The lady was so upset shouting that they already made that sandwich calling me a liar….. she slammed the door in my face and came back a couple minutes later with my food telling me she will never do this for me again????? I paid 25$ and told her it was not that serious and I would pay for the sandwich if she was so upset about it, and she slammed the door in the face again. Highly do not recommend coming here, she looks like someone who would spit in my food and should definitely not be working customer service.
Atmosphere: 1
Food: 1
Service: 1
Veronica Valentine
Went in to pick up 2 to go orders, which were ready immediately at piping hot. The man working there was one of the nicest people I’ve ever encountered at a fast food restaurant. He even wrote a friendly note on both receipts To give the customer a smile! 🙂
Atmosphere: 5
Food: 5
Service: 5
Daniel Irwin
Would've been nice if they put bacon on my turkey, bacon ranch hearth sandwich. Called twice to let them know and no answer
Atmosphere: 2
Food: 1
Service: 1
Vincent De Carlo
Every one is friendly and the food is always good.
Atmosphere: 5
Food: 5
Service: 5
Irene Lombano Lozada
Before you went and served you well, the food was good, but lately the staff don't pay attention to you, the chicken is with a strong taste and it feels the old oil, you have to wait too long I think the staff do not feel like working there, not all of them are very friendly but some unfortunately have no interest in providing good service
Atmosphere: 1
Food: 1
Service: 1
RobertR Smolucha
Served me a gray/ green meat Arby's original roast beef sandwich. I looked at it after I bought it.I immediately threw it away. The person who put that crap together is simple minded or evil.
Atmosphere: 1
Food: 1
Service: 1
Stephaine Fowlkes
I just loved my curly fries.
Atmosphere: 5
Food: 5
Service: 5
Jim Rogan
Keep the potato cakes. One main reason to eat there. Everyone has fries.
All five of the condiment pumps we're empty of product. Cashier was great friendly and efficient. Sandwich preparer through the cheese on one side of the sandwich and stack the beef in a ball in the middle of the bun very sloppy preparation. Tighten up the training operation and employee motivation perhaps. We usually enjoy Arby's very much first time at this location.
Atmosphere: 4
Food: 2
Service: 5
Karyn Hildebrand
This is A. Brand new arby's. It is so clean and the people there are so nice went there 2 weeks ago and I had a young man named Henry who waited on us for a big order. Everything was right. Everything was good and very friendly today. We went and we did a online order. Because I received a coupon. And same thing. I wish I would've got the lady's name but I think the manager was helping her. Everything was right delicious and I appreciated the coupon. Keep doing what you're doing.?❤️???
Atmosphere: 5
Food: 5
Service: 5
G Q Kar
Went to the location today. No one in front to take order. People in back walked to the back and ignored me. Finally someone came to the front and told me to wait more. Decided best to leave
Atmosphere: 1
Service: 1
Bradley Niven
Some genius in the kitchen likes to cut their wraps at a 30° angle from edge to edge so it's just a worthless open face tortilla.
We're already questioning ourselves eating at Arby's. No need to drive the nail in
Atmosphere: 3
Food: 3
Service: 4
David Leal
When I first tried the Homer Glen Arby's, no one was in the drive-through besides me and my Momma, and it's a good customer service for us. No waiting at all. Yay for Arby's
Horrible service, Horrible food.
Atmosphere: 1
Food: 1
Service: 1
Love the orange cream shake
Food: 5
Service: 5
My family & I come here sometimes, we live in the neighborhood. We ordered 3 sandwiches and received 2 of them, I didn’t notice until I got home about 5 minutes later. I went back to grab my other sandwich not thinking it was going to be a big deal and I was mistaken. The lady was so upset shouting that they already made that sandwich calling me a liar….. she slammed the door in my face and came back a couple minutes later with my food telling me she will never do this for me again????? I paid 25$ and told her it was not that serious and I would pay for the sandwich if she was so upset about it, and she slammed the door in the face again. Highly do not recommend coming here, she looks like someone who would spit in my food and should definitely not be working customer service.
Atmosphere: 1
Food: 1
Service: 1
Went in to pick up 2 to go orders, which were ready immediately at piping hot. The man working there was one of the nicest people I’ve ever encountered at a fast food restaurant. He even wrote a friendly note on both receipts To give the customer a smile! 🙂
Atmosphere: 5
Food: 5
Service: 5
Would've been nice if they put bacon on my turkey, bacon ranch hearth sandwich. Called twice to let them know and no answer
Atmosphere: 2
Food: 1
Service: 1
Every one is friendly and the food is always good.
Atmosphere: 5
Food: 5
Service: 5
Before you went and served you well, the food was good, but lately the staff don't pay attention to you, the chicken is with a strong taste and it feels the old oil, you have to wait too long I think the staff do not feel like working there, not all of them are very friendly but some unfortunately have no interest in providing good service
Atmosphere: 1
Food: 1
Service: 1
Served me a gray/ green meat Arby's original roast beef sandwich.
I looked at it after I bought it.I immediately threw it away.
The person who put that crap together is simple minded or evil.
Atmosphere: 1
Food: 1
Service: 1
I just loved my curly fries.
Atmosphere: 5
Food: 5
Service: 5
Keep the potato cakes. One main reason to eat there. Everyone has fries.
Wheelchair accessibility: Ramp to the door.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
All five of the condiment pumps we're empty of product.
Cashier was great friendly and efficient.
Sandwich preparer through the cheese on one side of the sandwich and stack the beef in a ball in the middle of the bun very sloppy preparation.
Tighten up the training operation and employee motivation perhaps.
We usually enjoy Arby's very much first time at this location.
Atmosphere: 4
Food: 2
Service: 5
This is A.
Brand new arby's. It is so clean and the people there are so nice went there 2 weeks ago and I had a young man named Henry who waited on us for a big order. Everything was right. Everything was good and very friendly today. We went and we did a online order. Because I received a coupon. And same thing. I wish I would've got the lady's name but I think the manager was helping her. Everything was right delicious and I appreciated the coupon. Keep doing what you're doing.?❤️???
Atmosphere: 5
Food: 5
Service: 5
Went to the location today. No one in front to take order. People in back walked to the back and ignored me. Finally someone came to the front and told me to wait more. Decided best to leave
Atmosphere: 1
Service: 1
Some genius in the kitchen likes to cut their wraps at a 30° angle from edge to edge so it's just a worthless open face tortilla.
We're already questioning ourselves eating at Arby's. No need to drive the nail in
Atmosphere: 3
Food: 3
Service: 4
When I first tried the Homer Glen Arby's, no one was in the drive-through besides me and my Momma, and it's a good customer service for us. No waiting at all. Yay for Arby's
Atmosphere: 5
Food: 5
Service: 5
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