Starbucks
17860 Halsted St, Homewood
(708) 647-2934
Recent Reviews
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Picked a matcha for my girly- she just loves it! Fast service too
Food: 5
Service: 5
Took 20 minutes for my mobile order. 10 minutes to wait. 10 more minutes after notifying the employees. No one apologized either. I was greeted when I walked in though.
All I ordered was a cookie and a tall latte.
12/8/25 12pm
Atmosphere: 5
Food: 5
Service: 2
awww so sweet 🥹 truly made my day thank u !!!
Atmosphere: 5
Food: 5
Service: 5
my first time going inside to sit down and enjoy a cup of matcha was yesterday I usually go through the drive through) the service was excellent I felt valued and welcomed. This is my new coffee stop in, good atmosphere to sit and read. Everyone one is so kind! That's hard to find. I want to highlight the manager yesterday she help me get more comfortable by rearranging my table to fit my comfort without me even asking. Its the little thing that make a big difference. Thank you
Atmosphere: 5
Food: 5
Service: 5
Great customer service :)
My food was ready when I arrived. There was a nice young man at the window who was personable and friendly
Food: 5
Service: 3
Rude staff. Mistake on order most visits. Avoid if possible.
Atmosphere: 4
Food: 4
Service: 2
Always greeted with a smile! Sweet, caring and amazing employees. Orders are fast, correct and delicious everytime!!!
Stefan is awesome!
Atmosphere: 5
Food: 5
Service: 5
Great coffee
Atmosphere: 5
Food: 5
Service: 5
The establishment is clearly in need of improved management, particularly during evening hours. Staffing issues have left the remaining employees overwhelmed, often seen scrambling to accommodate a growing number of customers with little support. This not only creates a chaotic environment for the staff but also leads to long wait times for patrons, many of whom are left frustrated by the lack of timely service. Without proper scheduling, adequate staffing, and efficient oversight, the customer experience continues to decline, putting the reputation of the business at risk.
Restaurantji Recommends
This place has gone downhill so bad. Everytime i come around yhe sane time in the evening i dont know if the manager over everyone has changed or hwat but this store is ridiculous when it comes to getting anything in the evening time weather you go in drive through or inside. Why are you so understaffed? Do you not know how to hire the right anount of people to get the job done? Why am i constantly waiting long times for a 2 drinks? The past few months have been hell and if there was another starbucks on my route to home i would go there instead and take my business else where. Their worlers wit there running around like their heads are chopped off trying to accomadate all the customers. I hope yhey get paid ebough for all the running around yhey have to do. Please do better before you lose more valuable customers. Get betetr management that staffs accordingly because im sick of waiting all day for my stuff. Other than that the customer service is amazing
I feel sorry for the workers there’s two workers on the floor no manager on site no help I had to wait 2 hours because the drive through was crazy. That’s poor management right there how can you just let only two workers on the floor where’s the rest of the staff. And this was in the evening/night that happened. This is crazy do better seriously do better
Atmosphere: 2
Food: 2
Service: 1
Friendly barristas
Atmosphere: 5
Service: 4
Refused to sell us any beverage other than the cans of refreshers even though they were supposed to be open for another 10 minutes
Atmosphere: 1
Food: 1
Service: 1
Super friendly staff and very clean location. Was enjoying my coffee and watching YouTube videos on my laptop and watched team handle the onslaught of customers walking in and the Drive Thru.
Atmosphere: 5
Food: 5
Service: 5
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