Baskin-Robbins

12090 Princeton Dr, Huntley
(847) 669-9495

Recent Reviews

Jay D.

place is terrible. everytime i come to pick up a door dash order here they don't have any of the ice cream that's orderedim pretty sure i lose brain cells everytime i speak to one of the employees here. low IQ jobs require low IQ workers

Vanessa Wojciechowski

Don't go to this Dunkin/Baskin Robbins!! Took my kids there to get ice cream on Tuesday May 16th right at 8pm after a tee ball game. The store hours say they are open till 9pm but the door was already locked when we walked up. I knocked on the window and the person behind in the counter just looked at me and turned the lights off... So rude!! I will never return to this location again!! The owner obviously just lets the staff create their own hours, so ridiculous!!

Marty M

They are never open when they claim to be. If they are open it's only the drive up so you don't know what flavors they have, We have tried going 4 different times and have yet to get ice cream,

Rosa D.

Ordered ice cream for my daughter through the drive thru and there was hair in her ice cream bowl. We were both unhappy as we were just the last person before they closed,since then my daughter won't eat ice cream from baskin robbins.

Vicki M.

Lower your expectations. If you want prepackaged ice cream, I guess it's OK. Otherwise, be prepared for about 8 flavors and nothing else. Wanted a sundae - they had no nuts, whipped cream or cherries. Highly suggest they stop being a combo store and just focus on coffee. Oh, and the employe coughed without covering her mouth.

Arnav Sargent

Many interesting flavors to choose from. I love the people who work there. Soo many flavors to choose from! Lots of smiles and always ready to make sure you're getting the best ice cream combos possible. I always leave with a smile.

Arnav S.

Many interesting flavors to choose from. I love the people who work there. Soo many flavors to choose from! Lots of smiles and always ready to make sure you're getting the best ice cream combos possible. I always leave with a smile.

Bianca Rollins

This place is a COMPLETE JOKE! I don’t see how they are even still in business. Like is there no management to order supplies for the store? They NEVER have anything there. They give all baskin robins across the world a BAD NAME! Shut them down immediately!

Randy B

This location is a joke. Closes well before their “Closing” time. Always out of items... from staple flavors, toppings and never has malt powder for malts. Last time I was there could not believe how dirty it looked. Don’t waste your time going here.

Judy Schilf

Ice cream good expensive in my opinion-almost $6.00 for two single scoop cones

charliesue2116

Overpriced coffee and stale pastry. Go accross the highway to McDonalds for your coffee. Admittadly no donuts, but at Duncan/Baskin they are baked elsewhere and stale soon after delivery anyway. Plus, they don't even know how to turn on thier sign out front!!

natasha carter

Literally the worst Dunkin Doughnuts ever. The owner is terrible and chooses the worst and least popular flavors all year round, and won't take into consideration customer requests.

Natasha Sterling

Literally the worst Dunkin Doughnuts ever. The owner is terrible and chooses the worst and least popular flavors all year round, and won't take into consideration customer requests. Staff has been rude to customers. Product is stale. Take a look at the Google reviews. They are all 1 star for a reason.

sweet home

Bad service. 11: 00 am. Terrible actitud.. plus. Kids scoop were micerable small. Regular scoops too small comparing with other basking robins locations.Sugar cones taste weird ?? I request slim milk for a shake. She told me they only have regular milk ?

i am the worst youtuber ever ya

Bad service. 11: 00 am. Terrible actitud.. plus. Kids scoop were micerable small. Regular scoops too small comparing with other basking robins locations.

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