Have visited this new location several times since it opened. I rarely review an eatery until it’s got it legs & rhythm because, unlike any 1 star reviewers, I don’t believe it’s fair. Anyway, the staff is super friendly (aiming to please), & the sandwiches are fresh & delicious. Gonna grab lunch there today, in fact & looking forward to it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone, The Original Italian, Big Kahuna Cheese Steak, Club Sub
T K
I have ordered for delivery twice now and both times have been monumental messes. The first time my order was an hour late, wrong sandwiches and when I called I was offered basically an "oops sorry". Tonight I thought I'd try again and ordered through the website again. After realizing it was taking a long time I checked the tracker to see that my order had been cancelled. I called the store and I was told that their hands were tied and "sometimes DoorDash just does this". I'm sorry but I did not order through DoorDash. Your location chooses to use them as a delivery service but that service is still a direct reflection of the delivery quality Jersey Mike's offers and is therefore their problem to fix. If I wanted to deal with DoorDash I would have. Don't tell me I need to call DoorDash to deal with my cancelled order...YOU need to. Just laziness all around. This location needs to improve A LOT. Needs to take better accountability for the service they choose to use and work harder to resolve issues for their customers when the service THEY CHOOSE TO USE fails.
Service: 1
Lowell Neal
Got a pasrtromia sandwich, it was terrible. Meat was fatty, grisly and unable to chew. Very disappointed!! L. Neal
Dr Don Stien
Great food, LONG WAIT IN LINE TODAY!!!! A bunch of people got out of line and left. I guess they think that everyone has many hours for lunch.
Atmosphere: 3
Food: 5
Service: 1
Linda Neuzil
Good customer service delicious sandwich
Atmosphere: 5
Food: 5
Service: 5
Sarah Pajkos
Every employee that I interacted with was friendly, engaging, and efficient. Even with the chaos of the lunch rush, everyone had a smile on their face.
Atmosphere: 5
Food: 5
Service: 5
Julie Wons
Excellent customer service and the best subs ever!!
Atmosphere: 5
Food: 5
Service: 5
Annie Griggs
Amazing service especially from the cashier with glasses and the brown hair. It was decently busy but I got my sandwhich quickly and even got to see them make it (which was nice). Overall good new location
Atmosphere: 5
Food: 5
Service: 5
Giuseppe Arellana Boccia
Great overall! Super fresh.
Atmosphere: 5
Food: 5
Service: 5
Liz Gade
Good tasting sub. Fast, pleasant service. Clean facility.
Went to the new huntley location....horrible! The wait was long..okay it's new. The staff was not trained. Should have had experienced personnel on hand to oversee. Server argued about coupon. We didn't argue back and just paid. Staff did not allow you to add to your sandwich. Bowl had no lettuce, tomatoes or anything to made it a bowl. What the heck is wrong with this location? Customers ahead of us were so upset they walked out.
Atmosphere: 3
Food: 2
Service: 1
Bobbie Ladwig
First time there. Great friendly service. Sub was good.
Atmosphere: 4
Food: 4
Service: 5
Mike Gell
This is a brand New location. Nice and clean. Staff behind the counter looked little confused and must have been a shift change cuz there was not many hands on the deck. But I got better a little bit later. Food is always great sandwiches were well made. Nice outside area to sit down all in all good location
Atmosphere: 5
Food: 5
Service: 4
Oli Tom
Hot and tasty food and very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Daisy Gonzalez
Stopped in on Sunday night close to closing time and was charged a little more than i should have i called and they left a note to the manager and asked me to stop the next day, well by my surprise i received a call by the AGM Cassey and without having to go in and stop by she took care of my issue without any problem! Don’t hesitate to stop by and if you run into any problems your in good hands Cassey will take care of you!
Have visited this new location several times since it opened. I rarely review an eatery until it’s got it legs & rhythm because, unlike any 1 star reviewers, I don’t believe it’s fair. Anyway, the staff is super friendly (aiming to please), & the sandwiches are fresh & delicious. Gonna grab lunch there today, in fact & looking forward to it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone, The Original Italian, Big Kahuna Cheese Steak, Club Sub
I have ordered for delivery twice now and both times have been monumental messes. The first time my order was an hour late, wrong sandwiches and when I called I was offered basically an "oops sorry".
Tonight I thought I'd try again and ordered through the website again. After realizing it was taking a long time I checked the tracker to see that my order had been cancelled.
I called the store and I was told that their hands were tied and "sometimes DoorDash just does this". I'm sorry but I did not order through DoorDash. Your location chooses to use them as a delivery service but that service is still a direct reflection of the delivery quality Jersey Mike's offers and is therefore their problem to fix. If I wanted to deal with DoorDash I would have. Don't tell me I need to call DoorDash to deal with my cancelled order...YOU need to. Just laziness all around.
This location needs to improve A LOT. Needs to take better accountability for the service they choose to use and work harder to resolve issues for their customers when the service THEY CHOOSE TO USE fails.
Service: 1
Got a pasrtromia sandwich, it was terrible. Meat was fatty, grisly and unable to chew. Very disappointed!! L. Neal
Great food, LONG WAIT IN LINE TODAY!!!! A bunch of people got out of line and left. I guess they think that everyone has many hours for lunch.
Atmosphere: 3
Food: 5
Service: 1
Good customer service delicious sandwich
Atmosphere: 5
Food: 5
Service: 5
Every employee that I interacted with was friendly, engaging, and efficient. Even with the chaos of the lunch rush, everyone had a smile on their face.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service and the best subs ever!!
Atmosphere: 5
Food: 5
Service: 5
Amazing service especially from the cashier with glasses and the brown hair. It was decently busy but I got my sandwhich quickly and even got to see them make it (which was nice). Overall good new location
Atmosphere: 5
Food: 5
Service: 5
Great overall! Super fresh.
Atmosphere: 5
Food: 5
Service: 5
Good tasting sub. Fast, pleasant service. Clean facility.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went to the new huntley location....horrible! The wait was long..okay it's new. The staff was not trained. Should have had experienced personnel on hand to oversee. Server argued about coupon. We didn't argue back and just paid. Staff did not allow you to add to your sandwich. Bowl had no lettuce, tomatoes or anything to made it a bowl. What the heck is wrong with this location? Customers ahead of us were so upset they walked out.
Atmosphere: 3
Food: 2
Service: 1
First time there. Great friendly service. Sub was good.
Atmosphere: 4
Food: 4
Service: 5
This is a brand New location. Nice and clean. Staff behind the counter looked little confused and must have been a shift change cuz there was not many hands on the deck. But I got better a little bit later. Food is always great sandwiches were well made. Nice outside area to sit down all in all good location
Atmosphere: 5
Food: 5
Service: 4
Hot and tasty food and very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Stopped in on Sunday night close to closing time and was charged a little more than i should have i called and they left a note to the manager and asked me to stop the next day, well by my surprise i received a call by the AGM Cassey and without having to go in and stop by she took care of my issue without any problem! Don’t hesitate to stop by and if you run into any problems your in good hands Cassey will take care of you!
Atmosphere: 5
Food: 5
Service: 5
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